Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
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Reviews of La Quinta Inn & Suites by Wyndham Cincinnati Sharonville

3 out of 5
La Quinta Inn & Suites by Wyndham Cincinnati Sharonville
11029 Dowlin Dr, Sharonville, OH

Reviews

7.2

Good

Rating 10 - Excellent. 380 out of 1000 reviews" "
Rating 8 - Good. 215 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 126 out of 1000 reviews" "
Rating 2 - Terrible. 138 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Car got broken into would not stay here if you have a luxury vehicle. They did not offer any assistance.
Stayed 2 nights in Mar 2024

6/10 Okay

Alan

Traveled with group
Disliked: Staff & service, amenities
No housekeeping. Had to ask 4 times for towels and had to bring up our own Pool was out of service. No discount offered Rude guy at front desk. Young guy with beard should not be in customer service
Stayed 4 nights in Apr 2024

4/10 Poor

Stephanie

Traveled with family and small children, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Rooms walls were dirty not enough towels very noisy and there was an AA meeting. Going on all three days.
Stayed 3 nights in Apr 2024

2/10 Terrible

Latrail

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Had to wait 25 minutes before a GSR came to the desk housekeeper said they were on the top floor watching The eclipse. When someone finally came it was not a big deal to them that I had waited 25 minutes. Living area of the room was fine. At 2 am when using the restroom 2 roaches were crawling on the shower curtain . Called the front desk no one answered the phone. Exhaust fan was coning out of the ceiling. There was hair left in the tub. There was 3 bottles of body wash but no shampoo. Left a night early because of the bugs. Called as I was leaving the property to tell them we were leaving GSR did not ask if there was an issue. I did tell her but her response was okay. Will not stay at this location again.
Stayed 2 nights in Apr 2024

6/10 Okay

Shelley

Traveled with family
Disliked: Property conditions & facilities
This hotel is just ok. Our room wasn’t stocked with bathroom stuff. The shower was cold. 11:30 pm sounded like the fire alarm was going off. Smelled of weed throughout the hotel. The pool wasn’t working. Breakfast was horrible. They didn’t have hardly anything and the coffee was never available. We always had to ask for someone to make it.
Stayed 1 night in Apr 2024

10/10 Excellent

Ricshel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Gary

Traveled with partner
Disliked: Amenities
Wow. We have been staying at this hotel for several years on our trips north and south. Last season wasn’t great. This year is worse. We will not be staying here again until they fix the systemic problems. Front desk staff not available, smoke breaks. Room had been addressed by housekeeping, crumbs etc on floor, not vacuumed at all. We were assured that that would be addressed. Didn’t happen. Towels were missing. Front desk eventually supplied those. It took three floors to find a working ice maker. Very disappointing. Not what we expect from this hotel chain. Sad since we like this stop in our yearly trips. We will look elsewhere.
Stayed 1 night in Apr 2024

10/10 Excellent

Miriam

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Harisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great . The room was good except for a broken fridge . Was very noisy with 75 right there . Very loud in next room kids yelling untill 2 in the morning one night.
Stayed 7 nights in Apr 2024

2/10 Terrible

Steven

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water the manager is rude I asked for hot water said I have to pay for an other room if I want hot water ! Insane
Stayed 1 night in Apr 2024
Response from Aaron R, GM on Apr 11, 2024
Steven, I'm not sure why you would post a false review. We have no issues with our hot water, as we have brand new boilers that are functioning properly. Furthermore, being that I am the only manager, I have spoken to no one about any water issues, nor would I ever tell a guest that they would need to pay for an additional room just to have hot water. To accuse us of such a thing is disgraceful. Should you wish to speak with me regarding your recent stay, please contact the hotel during normal office hours and I would be more than happy to assist you.

8/10 Good

Sebastiano

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We recently stopped for a night on our way home from Florida this was our third time staying here. Don’t get me wrong but we feel that the property is getting worse the beds are very uncomfortable and the shower drain doesn’t drain very well so hard to get rid of the soap on your feet. Otherwise the rest is just fine go a great rest after a long drive
Stayed 1 night in Apr 2024

2/10 Terrible

Alexis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Brittany

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had to ask for new sheets the bed was covered in black hair. Went and got new sheets just to find more hair in those sheets. Pool was closed, ice was thrown down the hallway.
Stayed 1 night in Apr 2024

10/10 Excellent

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice place to stay, good and shopping closed by
Stayed 2 nights in Mar 2024

2/10 Terrible

Darrell

Disliked: Staff & service, property conditions & facilities
I would never stay here again / I have told people during my visit of my stay and I would highly not remove them doing business
Stayed 4 nights in Mar 2024

2/10 Terrible

Anissa

Disliked: Cleanliness, staff & service, property conditions & facilities
They have roaches
Stayed 2 nights in Mar 2024

2/10 Terrible

Teresa

Stayed 1 night in Mar 2024

4/10 Poor

Cicely

Disliked: Staff & service, property conditions & facilities
This room was awful. It was dirty, bath tub didn’t drain well and the air was broken. Bad overall experience
Stayed 1 night in Mar 2024

2/10 Terrible

Daniel

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Rude receptionist up front got charged 70$ extra for no reason when I clearly told employee it was clearly from this address and had nothing to do with Expedia due to that being posted , and she claimed they didn’t have nothing to with it and rooms were extremely noisey at night time due to highways being right there . Worst customer service and hotel I every been too now I have to waist my time to dispute with my bank for a refund when they had nothing to do with it either.
Stayed 1 night in Mar 2024

8/10 Good

Nathan

Stayed 1 night in Mar 2024

6/10 Okay

Regina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
6th floor hallways were not swept and garbage all over. Our suite sofa bed was unusable because it was disgusting. Our room had not been dusted or swept in awhile. The breakfast area was constantly out of everything including coffee. The front desk girl was very nice but the evening check in guy was not. Told us we had to come down for extra towels.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jill

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to. It was a little dirty in the eating area. Room was clean.
Stayed 1 night in Mar 2024

4/10 Poor

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel staff were polite and helpful, It’s a nice hotel but too bad their swimming pool was closed. The room I reserved was not clean thankful for me I had my own gloves and bleach
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 5 nights in Mar 2024

6/10 Okay

Sada

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Danielle, Newmarket

Traveled with partner
The toilet constantly flush on its own. Bizarre. Also found a cockroach in the bathtub overnight
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best La Quinta
Stayed 1 night in Mar 2024

8/10 Good

Caroll-Ann

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Didn't realize pool is closed indefinitely. Beds need updating. Room for 5 should have enough cups and bedding could be left for pullout couch.
Stayed 1 night in Mar 2024

6/10 Okay

Lacie

Traveled with partner
Liked: Staff & service, property conditions & facilities
This was our first time staying at a La Quinta branded hotel. The lobby area was really nice and the staff were nice. Our room however looked like it had not been cleaned. The shower had mold and buildup all around the floor, the ceiling was patched and the floor was not swept. We also only had two towels in the entire room. The bed was really comfy but the pillows were so flat, even using 3 it would have been better to use none at all. The location is by a freeway, so if the noise doesn’t bother you, it would be fine. It’s centrally located and there is a lot around the area to do. They have a continental breakfast that was lacking and the ceiling tiles in the breakfast area were completely damaged. Overall the hotel served the purpose for our stay, but the reviews online were a bit different than what we actually experienced at the hotel.
Stayed 1 night in Mar 2024

8/10 Good

David, Big Spring

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The executive suite in space was perfect for my family of 3.The crib was easy provided. BUT There was no enough breakfast provided. And No baby chairs in dining room.
Stayed 1 night in Mar 2024

6/10 Okay

Charles

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Food and drinks from whoever stayed there last were still there. No towels wash rags, face towels, or floor towel for after the shower. No hot coffee or complimentary breakfast the next morning. Get it together LaQuinta Cincinnati Sharonville.
Stayed 1 night in Mar 2024

4/10 Poor

Precious

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly. Upkeep is horrible. Bathtubs need reglazing. Rooms were not clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Internet has been compromised and tv did not work
Stayed 1 night in Mar 2024

10/10 Excellent

Jimmie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places I've stayed at. The place was great all around!

8/10 Good

Anthony

Business traveler
Liked: Staff & service
The price was good
Stayed 1 night in Feb 2024

2/10 Terrible

elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once checked in the TV didn't work the drain in tub was clogged I left after an hour
Stayed 1 night in Feb 2024

4/10 Poor

Allie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Do not recommend, breakfast was just waffles basically. Pool closed and was not informed. Small elevators that you can barely fit in 😂 just overall never again.
Stayed 1 night in Feb 2024

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night and the service was great!
Stayed 2 nights in Feb 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud dogs barking all night. No manager on site. No breakfast in morning
Stayed 1 night in Feb 2024

4/10 Poor

Earl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Shanelle

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Walk in shower is nice
Stayed 1 night in Feb 2024

8/10 Good

Damian

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Manoj

Stayed 1 night in Feb 2024

4/10 Poor

Stephen

Traveled with family
Disliked: Cleanliness, amenities
Convenient
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Deandre

Disliked: Cleanliness
Stayed 1 night in Jan 2024