Ratings based on 740 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, oH

Enjoyable stay

Posted May 27, 2017
Nice pool. Comfortable room. Wished I would have been given a heads up about morning construction schedule. Will return
Comment from Hotel Management
May 28, 2017 by LQ Customer Care, Hotel Management
Dear Cindy, Thanks for taking the time to provide your feedback on your stay. It would be such a pleasure to welcome you back to our new and improved hotel!
2 out of 5
by A verified traveler

Nothing works here!

Posted May 24, 2017
Pros: Nothing other than the price. L
Cons: Lo l'g
Location: Close to hwy 75, good location. Gas, food within walking distance.
Air conditioner is broken, the hair blower is broken, no shampoo in the rooms. The gym was In bad shape. No drinking water, the treadmill is broken ( actually bbbb
Comment from Hotel Management
Jun 12, 2017 by LQ Customer Care, Hotel Management
Thank you for your review. We are very happy that the location was convenient during your stay. However, we are sorry to hear that you were not satisfied with the hotel in general. This is definitely not the kind of experience we want our guests to have, especially the broken air conditioner and blow dryer. Providing an updated and comfortable environment to our guest is important to us. We will make sure your comments are shared with our Management Team, so we can use them for further training purposes. We do hope you choose us for your future travels. Respectfully, Lacey
3 out of 5
Recommended
for Everyone
by A verified traveler

Convienent location for our stay

Posted May 22, 2017
Hotel room was just remodeled and very nice. Only issue was low water pressure for shower and sink.
Comment from Hotel Management
May 22, 2017 by LQ Customer Care, Hotel Management
Dear Guest, Thanks for taking the time to submit a review of your stay. We are delighted that you enjoyed our newly renovated hotel and our convenient location. However, we apologize that the water pressure didn’t meet your expectations. We look forward to having you as a guest again in the future. Sincerely, B Ames, LQ Customer Care
3 out of 5
by A verified traveler

Average hotel

Posted May 20, 2017
Room appeared dated. Couches were very worn in appearance with depressed cushions. Beds were OK. Breakfast was average but at least free..
Comment from Hotel Management
May 21, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

It was convenient for what I needed it for.

Posted May 15, 2017
Nothing out of the ordinary just a standard hotel room the establishment was under construction at the time but no inconvenience to the people staying there
Comment from Hotel Management
May 16, 2017 by LQ Customer Care, Hotel Management
Dear Tip, Thanks for taking the time to provide your feedback on your stay. It would be such a pleasure to welcome you back to our new and improved hotel!
3 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff

Posted Apr 16, 2017
The staff was very friendly and wonderful. The room was small, and the water pressure in the shower was horrible. Everything else about the hotel was great.
Comment from Hotel Management
Apr 28, 2017 by LQ Customer Care , Hotel Management
Thank you for your review and for staying at La Quinta Inns and Suites. We am very happy that the staff was friendly and wonderful. We apologize for the issues you encountered on the room and water pressure. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
1 out of 5
by A verified traveler from Houston

Out dated

Posted Apr 13, 2017
Was ready to go when I got there hard to stay in hotel .
Comment from Hotel Management
Apr 16, 2017 by LQ Customer Care, Hotel Management
Thank you for reviewing our hotel! We apologize for any inconveniences and hope you return to our hotel soon. Respectfully, LQ Customer Care
4 out of 5
by Sandra

Suite was amazing

Posted Mar 24, 2017 on Hotels
Room was very nice. Liked the separate bedroom from the living room. Very clean. Breakfast didn't have any kids cereal and wasn't very good. Pool area was beautiful and the pool was very large. Unfortunately, during our stay the heater wasn't working well and the water was cold, but they were fixing it the day we left.
Comment from Hotel Management
May 3, 2017 by Robert, Hotel Management
While we are happy to hear that overall your visit to La Quinta was wonderful and apologize for the breakfast and heater not working. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Respectfully, LQ Customer Care
3 out of 5
by A verified traveler from Indianapolis

Place to stay, but not very good

Posted Mar 23, 2017
Pros: the price
Cons: Give us a place to hang clothes. Why do I even need to say that?
Everything under construction. Hot tub not working. Most astoundingly, there was no place in the room to hang shirts and pants! I have never seen a hotel without a closet to hang business clothes. This simply astounded me. Please do not have someone at the front desk who insists on greeting everyone and making conversation, as though that will somehow compensate for the fact that I have no place to hang my shirts for my meeting the next day!
Comment from Hotel Management
May 4, 2017 by LQ Customer Care, Hotel Management
Thank you for taking the time to write a review of your stay. The issues you described regarding the room not having a closet is unacceptable. We will follow up on this issue with our Maintenance Manager, to make sure that all of our rooms are ready for guests and the hot tub is working properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business. Respectfully, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from GTA Ontario Canada

Top-notch La Quinta

Posted Mar 23, 2017
Beautiful lobby, clean and comfortable breakfast area, helpful and pleasant staff, large and comfortable suite - all in addition to being welcoming to those travelling with a pet. My only concern would be that the shower area was in need of a re-do (cracked tiles, poor lighting).
Comment from Hotel Management
May 3, 2017 by LQ Customer Care, Hotel Management
Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay and will address the state of the shower area. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Respectfully, LQ Customer Care