New remodel makes it worthwhile
Posted Nov 14, 2016
The rooms are newly remodeled so it made the stay comfortable. We normally travel using Hyatt or Hilton properties. However, there were no rooms available this particular weekend. The staff was friendly and smiled genuinely. The parking was garaged, which was nice. The area is a bit rough being near the industrial side of town. Yet, it is very close to the downtown area, sports arenas and Newport on the levee. The only complaint I had was the breakfast. Avoid it at all costs. It was very processed and just not appetizing.
Comment from Hotel Management
Nov 19, 2016 by Ryan P Front Desk Supervisor, Hotel Management
Thank you for your valuable feedback! I am glad that you were able to give your hotel a try even though you normally stay elsewhere in the city. Thank you for complimenting on our friendly staff members, we take our customer service seriously and are glad that we were able to accommodate you during your recent stay with us. I will make sure to share your comments about the breakfast items with the rest of the staff to see how we can make this area of our hotel better.
Have a great day thank you for your business.