Premium bedding, blackout drapes, free cribs/infant beds, free WiFi

Reviews of Red Roof Inn Cincinnati East - Beechmont

2 out of 5
Red Roof Inn Cincinnati East - Beechmont
4035 Mount Carmel Tobasco Rd, I-275 At Exit #65, Us-125, Cincinnati, OH

Reviews

5.8
Rating 10 - Excellent. 99 out of 754 reviews" "
Rating 8 - Good. 193 out of 754 reviews" "
Rating 6 - Okay. 155 out of 754 reviews" "
Rating 4 - Poor. 117 out of 754 reviews" "
Rating 2 - Terrible. 190 out of 754 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Zyhakiah

Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 19, 2024
Hello Zyhakiah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management

2/10 Terrible

Shavonn

Business traveler
Disliked: Amenities, property conditions & facilities
I checked in, went to the room they gave me, it was filthy and stinky, I took pictures and went back to the office. They switched me rooms and that room heat didn’t work and it was freezing outside. It was 3 in the morning and I was exhausted so I slept in my coat but first thing in the morning I was out of there. I asked to speak to a manager because the rooms are not what they are advertising, they act like the manager wasn’t there so I just gave up being refunded. I would never go back and don’t recommend this place to anybody.
Stayed 2 nights in Jan 2024
Response from Toni-Ann RediResponse Specialist on Jan 28, 2024
Hello Shavonn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. You've expressed your displeasure in both the rooms in which you were provided due to you finding there to be an odor in the room, the room being unclean and a broken heater. This is not usually an experience our guests have with us. Thank you for making us aware, as guest comfortability is one of our top priorities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

2/10 Terrible

Dawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T DO IT
Don't stay here. My toilet was missing pieces. There was hair everywhere and it was filthy. Drug deals outside my room all night long. Wi-Fi didn't work at all. Bed was uncomfortable and smells funny. The front desk clerk was making breakfast and coffee in the foyer with no shoes or socks. I will sleep in my car before I go here again.
Stayed 1 night in Jan 2024
Response from Tianna RediResponse Specialist on Jan 13, 2024
Dear Dawn,We are sorry to hear your recent experience at the Red Roof Inn Cincinnati East - Beechmont did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation. I will certainly bring this to the management’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Red Roof Management

4/10 Poor

Dwight

Business traveler
Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on Dec 16, 2023
Thank you for taking a moment to leave a review, Dwight. The staff and I at the Red Roof Inn Cincinnati East - Beechmont were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

6/10 Okay

jaii

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Gabrielle RediResponse Specialist on Dec 11, 2023
Thank you for taking a moment to leave a review, Jaii. The staff and I at the Red Roof Inn Cincinnati East - Beechmont appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

6/10 Okay

Carrie

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Tianna RediResponse Specialist on Nov 18, 2023
Hello Carrie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled very musty and blankets had burn holes in them
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 13, 2023
Dear Jennifer,Thank you for your review following your stay at Red Roof Inn Cincinnati East - Beechmont. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the musty smell and the burn holes in the blanket hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 Good

Angelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 26, 2023
Hello Angelia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a few weeks in advance. When I arrived I was told no rooms were available for the specifications that I booked. I was offered an accessible room of the same type. I said okay and was then told none of those rooms were available either. They wanted to charge me the difference for the room I ended up getting. On to the room. Stink bugs on the wall and sun flower seed shells on the bathroom floor. You can even clearly see outside through the gaps around the door. I'm certain it will be a fight to get my deposit back do to the staffs mixups on my room. At least it was really quiet.
Stayed 2 nights in Oct 2023
Response from Toni-Ann RediResponse Specialist on Oct 17, 2023
Dear Stephen,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. It's nice to know that you were pleased with the quiet nature of our environment, however, you indicated that it fell short of your expectations due to issues you described regarding bugs, your room type not being available and uncleaned floors. This is truly regrettable, as it is not an experience or guests usually have. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We at Red Roof hope you have a good day.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

Nilsa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had to find a hotel (arrived at midnight from the airport) to just sleep that night because had to travel to West Virginia in the morning and when I entered the room it looked like a horror movie….a roach was waiting for me in the bathroom to welcome me…to add to the whole experience… well there you go that was my experience from this “hotel”
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 8, 2023
Hello Nilsa, I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the odor of the room and the other highlighted concerns hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 Poor

Gregg

Stayed 2 nights in Sep 2023
Response from Antonio,RediResponse Specialist on Oct 6, 2023
Hello Gregg, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One room was not cleaned and there were no towels had to get some one to clean it. Rugs on floors were filthy
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Oct 4, 2023
Hello Valued Guest, Thank you for leaving a review of Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding the uncleanliness of your room/floors and limited toiletries are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

2/10 Terrible

Eddie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Check reviews, before you book a room !!!
To start off with, the floors were so filthy that we had to leave our socks while walking in it. After our 1st night of staying there and when we returned for the next evening. The room wasn't cleaned, nor the trash removed and no clean towels or wash clothes. Supposedly, they had 60 people check out on Saturday. And they were more concerned with getting those rooms ready, than to care for our needs for that night as well. I had to go to the office to get our own linens and toilet paper, or we would've had to use what we had already bathed with. Depending on how this matter is reviewed and dealt with. will help let me decide whether to stay in one of these hotels ever again. And I understand, that I'm only 1 customer, giving this information and it's not going to hurt your status among others. I will soon know, how your customer relations handles situations such as this, in showing any satisfaction to the matter at hand. Thank You, and have a good day.
Stayed 2 nights in Sep 2023
Response from Toni-Ann RediResponse Specialist on Oct 4, 2023
Hello Eddie, Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding your room not being serviced, there being no wash clothes/linens and your interaction with staff being poor are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

4/10 Poor

Virginia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room wS filthy. Burn holes in chair. Mirror looks like it wasn’t cleaned for a long time. Roach infested
Stayed 2 nights in Sep 2023
Response from Toni-Ann RediResponse Specialist on Oct 4, 2023
Hello Virginia, Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding tan uncleaned room, burn holes in the chair and insects are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I have relayed your concerns to management in an effort to have them addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

6/10 Okay

Cassandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Antonio,RediResponse Specialist on Oct 3, 2023
Hello Cassandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks like it has not been cleaned. There was a film on the mirrors. The walls are gross with smashed bugs on it. The bathroom doesn't look like its been cleaned. I am absolutely disgusted by the room. I don't typically leave reviews
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on Oct 1, 2023
Dear Erica,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the uncleanliness of the room and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
I would not recommend this hotel to anyone! The first thing you notice is the smell. Then you get to deal with the front workers who were rude. This should have been my first cue to leave but there was a big concert so no other hotels had rooms available for under 300$. I get to my room and the smell was worse oh god was it worse… The light fixtures had open wires hanging out of them. The bathroom had mold around the tub. When you turned the faucet on it shook the whole sink. The tv did not work but the microwave did. If you wanted to cook something you would have to clean the microwave though. The carpets looked like they haven’t been vacuumed in weeks. Then there was bugs, stink bugs on the curtains and on the walls. I know what you’re thinking; at least they aren’t bed bugs. I have videos of all of this but I can only upload pictures. Do not waste your time at this hotel!!!
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on Oct 1, 2023
Dear Virginia,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the television did not wort and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 Poor

Evan

Stayed 3 nights in Sep 2023
Response from Carla Red Roof Management on Oct 1, 2023
Hello Evan, Thank you for taking a moment to complete our survey. At the Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 Terrible

Frank

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty. Burn marks on pillow and sheets
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on Sep 30, 2023
Dear Frank,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room, the burn marks on the pillows and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on Sep 29, 2023
Hello Valued Guest,Your review of the Red Roof Inn Cincinnati East - Beechmont was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lázaro

Stayed 4 nights in Sep 2023
Response from Linton Red Roof Management RediResponse Specialist on Oct 9, 2023
Hello Lázaro, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 Okay

Douglas

Stayed 2 nights in Sep 2023
Response from Olivia RediResponse Specialist on Oct 28, 2023
Hello Douglas, The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 Poor

Brenda

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was moldy; bed had a huge lump in the middle, AC would run for a minute or two before turning off….floor behind end table was very nasty. Will not stay here again unless I have no choice!
Stayed 2 nights in Sep 2023
Response from Xao RediResponse Specialist on Sep 12, 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati East - Beechmont, Brenda. I am sorry that your experience did not meet your expectations. You stated that the lump in the bed and the A/C situation, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRediResponse Specialist

8/10 Good

Deborah

Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 9, 2023
Hello Deborah, I am pleased to have had you as our guest at Red Roof. Your 4/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience at Red Roof. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

6/10 Okay

Kaitlyn

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Toni-Ann RediResponse Specialist on Sep 7, 2023
Hello Kaitlyn, Thank you for being our Red Roof guest. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

4/10 Poor

linda

Stayed 3 nights in Aug 2023
Response from Carla Red Roof Management on Sep 25, 2023
Hello Linda, Thank you for taking a moment to complete our survey. Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 Terrible

Rachael

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
wish i could get my money back. room was filthy, shower was wet from last guests, and it smelled horribly of cigarettes.
Stayed 1 night in Aug 2023
Response from Oshane RediResponse Specialist on Aug 29, 2023
Dear Rachael, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the foul odor mentioned along with the other issues highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 scoreAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

8/10 Good

Daniel

Traveled with partner
For a cheap price it served me ok.
Stayed 1 night in Aug 2023
Response from Olivia RediResponse Specialist on Aug 27, 2023
Hello Daniel,Thank you for providing us with details about your stay at the Red Roof Inn Cincinnati East - Beechmont. I am happy you found our price to be affordable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRediResponse Specialist

4/10 Poor

Robert

Stayed 1 night in Aug 2023

8/10 Good

Daniel

The help was nice
Stayed 1 night in Aug 2023
Response from Oshane RediResponse Specialist on Aug 24, 2023
Dear Daniel, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Asia

Traveled with partner
Liked: Amenities, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2023
Response from ANTONIO,RediResponse Specialist on Aug 21, 2023
Dear Asia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. It’s great to hear that you had a wonderful stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean room
Room was very unclean
Stayed 1 night in Aug 2023
Response from Sashauna Red Roof Management on Aug 17, 2023
Dear Summer,Thank you for taking the time to tell us about your stay at the Red Roof Inn Cincinnati East - Beechmont. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the uncleanliness of the room is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 Terrible

Parker

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy
Stayed 1 night in Aug 2023
Response from Oniel Rediresponse Specialist on Aug 15, 2023
Hello Parker,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Cincinnati East - Beechmont. You indicated that you found our hotel to be filthy. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 5 stars
Clean.. affordable great location
Stayed 1 night in Aug 2023
Response from Linton Rediresponse Specialist on Aug 9, 2023
Dear Tim,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Cincinnati East - Beechmont. It's rewarding to read that our clean and affordable rooms met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and linens were very clean. The tub and shower were very clean. The window ledge was dirty and nothing looked "fresh" overall was acceptable but could be nicer with a little efgort
Stayed 1 night in Aug 2023
Response from Xao RediResponse Specialist on Aug 6, 2023
Thanks for sharing your feedback with us, Teresa. The staff at our Red Roof Inn Cincinnati East - Beechmont were elated to see that we earned your 4/5 score. You mentioned some highlights, such as our clean beds and linens, along with our clean shower and tub, which were pleasing to read. As it pertains to the dirty window ledge and that nothing looked fresh to you, your feedback may be taken into consideration.Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future. Thanks again for sharing and we look forward to hosting you again in the future.With thanks,XaoRediResponse Specialist

2/10 Terrible

Camille

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Aug 1, 2023
Hello Camille,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

8/10 Good

Michael

Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 31, 2023
Hello Michael,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area and friendly staff.
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 30, 2023
Hello Samantha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Cincinnati East - Beechmont. It was so heartwarming to read your kind remarks regarding our nice hotel and friendly staff. Our aim is to deliver a positive experience for all our guests and we're happy to have achieve that with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and we look forward to welcoming you back in the near future.Sincerely,TiannaRediResponse Specialist

4/10 Poor

Melinda

Stayed 1 night in Jul 2023
Response from Kamaria RediResponse Specialist on Sep 4, 2023
Hello Melinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room did not smell fresh upon entry. Roach in room. TV remote broken, tape covered missing battery cover. Too many hairs left in tub, on tub walls and in "clean" towels.
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 24, 2023
Hello Amy,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Cincinnati East - Beechmont. I was very disappointed to hear that the cleanliness of the tub and the odor of the room hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the pests you reported hindered your stay. Also please be advised, that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.To prevent future negative ratings, upper management have been made aware of your comments in an effort to directly address your concerns. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities
VERY UNCLEAN
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 24, 2023
Hello Kerry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati East - Beechmont. I am glad to read that you were displeased with the cleanliness of your room. It is important to note that we make an effort to thoroughly clean and inspect our rooms. Thank you again for your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Tianna RediResponse Specialist

2/10 Terrible

Christa, Poca

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We left as soon as we walked in the door. Dirty and small room with broken furniture and fixtures. The light about the bed was held up with tissue packets. Unsafe area.
Response from Nishaye RediResponse Specialist on Jul 21, 2023
Dear Christa, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. I am truly dishearten to read that your stay was less than satisfactory, prompting your 1/5 score. The situation you described regarding the possible uncleanliness of the room and there were broken furniture is truly regrettable. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. We strive to provide guests with all the comforts of home, so I am disappointed to hear that yours was less than pleasant. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,NishayeRediResponse Specialist

2/10 Terrible

April

Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 31, 2023
Hello April,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Jul 12, 2023
Thank you for sharing your 4/5 rating with us, Melissa. Our staff at the Red Roof Inn Cincinnati East - Beechmont was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Very nice, clean, and updated. Upstairs neighbors were loud. Management handled it excellently. Beds were comfortable! Excellent value! Zero complaints.
Stayed 1 night in Jun 2023
Response from Kerry-Lee RediResponse Specialist on Jul 6, 2023
Dear Leon, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. We appreciate your kind remark highlighting your clean, updated and very nice stay. You also mentioned the beds were comfortable and the staff handled the noise disturbance excellently. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

8/10 Good

Edwina

Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 24, 2023
Hello Edwina,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

4/10 Poor

Tia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty room. The room didn't even have a trash can. The deadbolt was broken on the door. Not worth the money we spent at all. Would not recommend.
Stayed 1 night in Jun 2023
Response from Kerry-Lee RediResponse Specialist on Jul 4, 2023
Dear Tia, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the broken deadbolt. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

2/10 Terrible

Alexander

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE!!!!! There were dead bugs on the sink counter, splatters all over the walls, stains on the bed, the carpet was caked with dirt, the whole place is disgusting. On top of that there’s lots of weekly/monthly renters so it’s a seedy area. We left right away. NO REFUND WAS GIVEN! It would be cleaner to stay in a barn.
Stayed 1 night in Jun 2023

4/10 Poor

Sonja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in bathroom
Stayed 1 night in Jun 2023
Response from Kerry-Lee RediResponse Specialist on Jul 2, 2023
Dear Sonja, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience was less than ideal due to the condition of the bathroom you mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

2/10 Terrible

Matthew

Stayed 1 night in Jun 2023
Response from Kerry-Lee RediResponse Specialist on Jul 2, 2023
Dear Matthew, We at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO are disappointed to have earned your scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist