Dear Darlene, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. It is great to read that you found our place to be very convenient for a one-night stay and that you found the staff to be very friendly. I like that you describe your room to be clean and that you found the environment to be quiet. I am sorry that breakfast wasn't a part of our amenities offered at our property, but your feedback will be taken into consideration as it will help us to improve. Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof. Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management RediResponse Specialist

Hi there Jason!Thank you for taking the time to write a review of your stay. I am happy that our location served your needs and our staff was very nice. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn & Suites Cincinnati North - Mason. We hope to see you again soon. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Sydney, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Hi Peter,Thank you for sharing your comments. I am happy to hear you found our location easily accessible. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn & Suites Cincinnati North - Mason. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Alassane. The staff and I at the Red Roof Inn & Suites Cincinnati North - Mason appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, John. The staff and I at the Red Roof Inn & Suites Cincinnati North - Mason appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Hello Donna,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Cincinnati North - Mason appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management Rediresponse Specialist

Hello Dwight, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Cincinnati North - Mason and I appreciate your 10/10 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. It's great to see you enjoyed your stay, resulting in a 5/5 score. I'm happy you were pleased with the friendly service our staff extended, and you also felt safe with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We do apologize for the indicated poor housekeeping conditions you highlighted. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Mike,Thank you for telling us about your recent visit to RED ROOF INN & SUITES CINCINNATI NORTH - MASON. We are sorry you had a less pleasant experience due to your room not being to your liking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Tammie,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Cincinnati North - Mason appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Cecil,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Cincinnati North - Mason and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediresponse Specialist

Hello Jessica,Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 4/5 score. We’re sorry that we let you down. The issues you brought to our attention regarding the faucets, limited towels and limited toiletries are truly regrettable truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Dear Donald,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn and its flooring. We're happy that you were pleased with your stay, however, you indicated that you found the pool to be green and beds hard. Please know that we are in close vicinity to multiple eateries. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof, to provide a more comfortable stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Emily, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Cincinnati North - Mason and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Michelle,We are sorry to hear your recent experience at the Red Roof Inn & Suites Cincinnati North - Mason did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Dennis,We are sorry to hear your recent experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Hello Christopher,Thank you for taking the time out to share your perfect score with us. Our staff at the Red Roof Inn & Suites Cincinnati North - Mason was pleased to read that you enjoyed a comforting stay. Red Roof aims to ensure our guests have a great experience, so we were pleased to see that we imparted you with one.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Appreciatively,XaoRediResponse Specialist

Dear Stephen, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. I am sorry that your experience was less than ideal due to the lack of breakfast indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

Dear Joseph,We at Red Roof are elated to see that you were pleased with the cleanliness of the property grounds and your room. As per policy, we advise our pet owners to be considerate and clean up after your pet. However, it seems like this is not being honored. Nevertheless, we appreciate your feedback as we strive to continuously improve the quality of our services.Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist Red Roof Inn - Redroof

Hello Gary,Thank you for leaving a review regarding you having a good stay. You indicated that you were not pleased with your stay, resulting in your 4/5 score. The issues you brought to our attention regarding there being limited blankets/towels in the room are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Hello John, I am pleased to have had you as our guest. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Dear Tod, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Steven, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Gayle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Michael,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. It’s great to hear that you were fond of our amenities and found our staff to be very hospitable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Hello Daniel, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Cincinnati North - Mason. It is so rewarding to read that you enjoyed the hospitality of our staff. I am also glad to read that our location was convenient to your travel plans. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Tianna RediResponse Specialist

Hello Cherri,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Cincinnati North - Mason. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know you were pleased with your stay. On your next visit should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,OnielRediresponse Specialist

Hi Mildred,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn & Suites Cincinnati North - Mason. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Valued Guest,Thank you for sharing with us. Our staff at the Red Roof Inn & Suites Cincinnati North - Mason was happy to read that the rooms were satisfactorily cleaned and that the beds were fine. However, you stated that you had an issue with the A/C at higher temperatures. As such, your feedback may be taken into consideration going forward.Thanks once again for sharing with us. I hope that you will return to our hotel, or any of our other brand locations in the future. Regards,XaoRediResponse Specialist

Thank you for sharing your 4/5 rating with us, Michael. Our staff at the Red Roof Inn & Suites Cincinnati North - Mason was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Dear Harvey,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

Hello Nathan, I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Cincinnati North - Mason. You mentioned that the bathtub was not to your liking, please accept my sincerest apologies for any inconvenience caused. We value you as a our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Tianna RediResponse Specialist

Dear Bryan,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn & Suites Cincinnati North - Mason. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding that our location was convenient to your travel plans. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We value you as our guest and sincerely appreciate your positive rating.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,TiannaRediResponse Specialist

Hello Harvey, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Cincinnati North - Mason. It's great to hear that you were warm welcomed by the hospitality of our staff and the cleanliness of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely, Tianna RediResponse Specialist

Hello Tenille, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello James,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn & Suites Cincinnati North - Mason. It was disheartening to read that you were displeased with the cleanliness of your room. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I sincerely apologize that your stay didn't meet your expectations. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you re comfortable. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Tianna RediResponse Specialist

Dear Fredrick,We are sorry to hear your recent experience at the Red Roof Inn & Suites Cincinnati North - Mason did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Claudia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with no pen or paper, no breakfast of any kind and all the other concerns you mentioned. However, we do apologize for the inconvenience caused due to the fact that this property does not offer a breakfast option. On your next stay I strongly recommend the use of the restaurants that are in very close proximity to the property. We will take your comments into consideration to make changes to improve our customer experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear McDelyn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Cincinnati North - Mason. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you found our location to be a great place for your travels. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Amanda, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Cincinnati North - Mason. I am sorry you had less that a satisfactory experience prompting your 1/5 score. It seemed your stay felt short of your expectation due to the encounter you described with the possible strangers in your room. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRediResponse Specialist

Dear Nicole,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. It’s great to hear that you found our property to be clean, comfortable and conveniently located. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as itchy sheets.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Olivia. Our team at the Red Roof Inn & Suites Cincinnati North - Mason appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

Thank you for sharing your 10/10 rating with us, Brenda. Our staff at the Red Roof Inn & Suites Cincinnati North - Mason was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Cincinnati North - Mason with us, Darcie. I am sorry that your experience did not meet your expectations. You stated that the dirty floor and faulty bathroom, light, along with the mattress not being to your liking hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, we can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRediResponse Specialist

Hi Deborah,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Cincinnati North - Mason. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the odor the room had, room not having enough towels and all other concerns mentioned. To uphold our company’s high standards I’ve shared your encounter with management to ensure your satisfaction.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,OnielRediresponse Specialist

Dear Robbie,We are sorry to hear your recent experience at the Red Roof Inn & Suites Cincinnati North - Mason did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, XaoRediResponse Specialist

Thanks for sharing your feedback with us, Vicki. The staff at our Red Roof Inn & Suites Cincinnati North - Mason were elated to see that we earned your 4/5 score. You mentioned some highlights, such as the spaciousness and pet-friendliness, which were pleasing to read.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRediResponse Specialist