Great Location, poor food service
Posted Jul 17, 2016 on Hotels
Excellent location to US Bank Arena and Great American Ball Park. Quick valet parking. Top notch work out room! Changed our room to get a better view. Breakfast was average but good. A couple downsides~ Save your money if thinking about eating in the hotel restaurant. Not worth the price or value. Attempted to order from the room, had changed the menu and was outdated. Received our food, which some had been taken off due to the confusion. Still was wrong and missing things. Won't do that again. It is a better choice to just cook your own food in the room, everything is already there to use, or travel out. Later got looking out the window and noticed disgusting stains all down the drapes. Our time was limited before making our show, so we didn't ask to change rooms again, but did leave this on the comment card. Hopefully someone cleans those, gross.
Comment from Hotel Management
Jul 22, 2016 by Jessica, Hotel Management
Thank you so much for your feedback! We will definitely take a closer look at the items you mentioned. I am sorry if you experienced any inconveniences from the details you mentioned but trust in the fact that we will definitely address these fine details. We hope to see you back in the future!
At Your Service,