Ratings based on 360 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice place to stay close to casino and University

Posted Aug 26, 2017
Hotel staff was nice easy to get to ! Nice pool the only thing I didn't like was the added charge for parking! That being said I would be happy to stay here again next time I go to cinncinati
Comment from Hotel Management
Sep 11, 2017 by rich, Hotel Management
Thanks Scott for the comment. We do understand that people don't like the parking charge, unfortunately we don't own the garage, and we pay to lease space. The parking fee is nominal considering what other hotels downtown charge for parking. We do hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit

Posted Aug 19, 2017
This hotel was in a perfect location for our needs on this stay. The room was clean and updated with a comfortable bed and pillows. The sofa bed was very nice for a change. I may be wrong but it seemed to be furnished with nicer IKEA fixtures and beds. ( not a negative comment, they were very nice). The only caveat is that this was not a suite in the way you would expect it. More a room divided by a half wall that doubled as a desk, fine for our needs but if you are expecting a true suite this is not it. There is no tub but a large shower and the stool is in a separate private area. All in all I believe when these roms were redesigned to suites they made the best use of the space available. Parking was convenient and plentiful. It does share the same space with a large office building, but once again the most was made of the area available. The lobby is very modern in a minamalist style. The breakfast buffet was decent though it did end too early (9:30) for vacationers, in my opinion. The staff was very friendly and check in and checkout were very simple. I would recommend this hotel to anyone who needed to stay near the Eden Park/Mt Auburn area of town
Comment from Hotel Management
Sep 9, 2017 by rich, Hotel Management
Thanks Stacia, we appreciate your comments. Hope to see you again soon!
3 out of 5
by A verified traveler

Good for short weekend trips

Posted Jul 18, 2017
Staff was wonderful but the location is in a bad part of town and there was a sugar ant and beetle problem.
5 out of 5
by Lisa

Posted Jun 17, 2017 on Hotels
Very nice, friendly staff. The breakfast bar was a great convenience to have!
Comment from Hotel Management
Jun 30, 2017
Thank you for taking the time to share this review! We appreciated your feedback and hope to be of future service on return trips to Cincinnati.
5 out of 5
by A verified traveler

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017
Thank you for your review!
5 out of 5
by Mary Lea

Posted Jun 6, 2017 on Hotels
Great experience!
Comment from Hotel Management
Jun 8, 2017
Thank you so much for sharing this review! We hope to see you again on your return travels to Cincinnati.
3 out of 5
by regina r

Hidden fees

Posted Jun 4, 2017 on Hotels
Hotel was great , didn't like the hidden fees charged to my credit card of 50.00 , was told it takes 5. Business days to refund
Comment from Hotel Management
Jun 8, 2017
Thank you for sharing your feedback with us. We hope to see you again on your return travels to Cincinnati!
5 out of 5
by Edward

Posted Jun 2, 2017 on Hotels
Wonderful stay. Lovely room. Would have liked to have more than 1 shampoo, conditioner for the 3 of us
Comment from Hotel Management
Jun 8, 2017
Thank you for sharing this review! You feedback is very important to us. We are happy to hear your enjoyed your stay and hope to see you again on your return travels to Cincinnati.
4 out of 5
by Molly

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 8, 2017
Thank you for sharing your review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
Nice hotel. Friendly staff. Close to OTR and downtown Cincinnati. Easy to get to and convenient
Comment from Hotel Management
Jun 30, 2017 by Management, Hotel Management
Thank you for your review!