- Liked: Cleanliness, property conditions & facilities, room comfort
Unusual but delightful
I genuinely loved staying here, and want to make sure that it's clear that my "average" rating for service is more a reflection of availability. The hotel is not staffed like one might expect -- the innkeepers are off-site (but close by), so in many respects you're on your own once you check in. They're standing by to help if you need something and are extremely nice. The rooms are gorgeous, quiet and luxurious. The proximity to Music Hall and downtown is terrific. Once I got used to how the hotel operated, I loved my stay.