Comment from Hotel Management
Feb 1, 2017 by NNorfleet, Hotel Management
Thank you for your review. We know the importance of taking all fees into consideration when making a booking decision, and we take great care in ensuring parking prices are clearly listed on all booking channels. Although we do not offer complimentary parking, we do have convenient valet and self-park options. Like many city hotels, a valet service is necessary since we do not have a parking facility of our own. Our in room Wi-Fi pricing is in line with similar properties in this area, and we regularly monitor this price to be certain we are offering good value. We will take your comments under consideration as we continually work to improve our guest experience. We hope to welcome you back for a much better experience on your next visit to Cincinnati.
Reputation Management Specialist