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the rooms were comfortable but there were several issues with the bathroom, alarm clock and in room refrigerator. But as we had adjoining rooms with our grandson we did not complain to staff and chose to remain in the room. We were right down the hall from renovation construction and I assume our ...
Very friendly staff and great breakfast. Had good rate on room for large family (family of 6).
Very convenient for Cincinnati airport and if you are doing business nearby. Easy access, airport shuttle and friendly staff.
I have a three pound Yorkie , I realize a lot of people don't clean up after there dog , but 15.00 for a 9 year old trained dog who has traveled the US with us is crazy. I was honest with them and did not sneek in the dog, but they should inspect the room when we check out for damage. If any pee ...
My experience with the staff was all good; any mishap was corrected pronto!
Staff was excellent. The room was very nice-felt like a lift apartment.
We are very pleased with this hotel, which is conveniently located to I-275. The facility is comfortable, and the staff has been very welcoming.
Hotel was nice did not have towels in room . Close to airport .
Hotel needs a lot of tlc. Inside elevator walls scratches n needs paint. Room cold n took a while to warm up. Park car there fee of $9.00 per day too costly. Marriott across road charges Nothing.
Overall great visit. Very disappointed and unaware that you had to "ask" for a room with a tub and not just a shower only. We were travelling as a family and quickly unloaded and arranged our belongings before I realized the room didn't have a bath tub. The front desk personnel should have alerted ...
The hotel evening reception was exceptional and breakfast was great too. The room was clean and very well done. We enjoyed the indoor pool and workout room as well.
Very clean room. Comfy beds. Bathroom and tub sink a little slow to drain and could use attention but did work. Breakfast was EXCELLENT! Many choices and was good! Plenty of towels, etc.
I stayed for a week while my grandbabies where in the NICU at Good Samaritan hospital. DD one of the hotel staff was so friendly and helpful throughout my stay although she was a little hard to understand. I would stay here again. Breakfast was a plus also.
Nice and clean, power was out for hours due to high winds, but the fire alarm went off in the middle of the night, stayed on for about 5 minutes. When I asked about it during breakfast ,staff thought it was from vapors(those other cigarettes). There was construction going on to but not at the time ...
Hotel was very clean and spacious. I would and plan to use this hotel whenever I'm in Cincinnati. It's location is perfect with surrounding restaurants and easy access to the freeway.
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