Ratings based on 560 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Indiana

Posted Oct 23, 2017
The staff wasn’t familiar with the Expedia booking process which caused confusion about how to charge the room. It was rectified, but caused some unnecessary stress and an extra hold to be placed on my credit card. Upon arrival we discovered the whole lobby was under construction. Breakfast was not good and the room that they had relocated the dining area to was dirty. The chairs were all stained and just gross. I knew it was an inexpensive hotel, but I was still disappointed. We were glad we were only staying one night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Clean hotel with great amenities

Posted Oct 14, 2017
Pros: This was one of the cleanest motels we stayed in. The hot breakfast was great!
Cons: More parking space would be helpful.
Location: Conveniently near the airport.
What a great stay! Plenty of hotel and room amenities for travelers. Clean, comfortable rooms, swimming pool, hot breakfast, free WiFi, refrigerator, coffee maker, microwave, cable TV, couch, roominess, ironing board, iron, and plenty of electrical and USB outlets. Th e hotel lobby was under renovation to make the breakfast area even larger but the renovation was not too inconvenient for guests. The only drawback noted was a limited amount of parking space.
Comment from Hotel Management
Oct 14, 2017 by Nick Patel (GM), Hotel Management
Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay and we welcome you back anytime!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Exceptional staff responses to questions about directions to events.
Comment from Hotel Management
Sep 29, 2017 by Nick Patel (GM), Hotel Management
Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay and we welcome you back anytime!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne, Indiana

Nice hotel close to the ARK & CREATION MUSEUM.

Posted Sep 13, 2017
Pros: Everything
Cons: Breakfast food could be kept warmer.
Location: Ark & Creation Museum & Airport.
We were well pleased with all the accommodations, as well as all the staff.
Comment from Hotel Management
Sep 15, 2017 by Nick patel, Hotel Management
Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay and we welcome you back anytime!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington

Convenient to CVG Airport

Posted Sep 8, 2017
Pros: Convenient, clean & comfortable.
Location: Close to restaurants in Hebron.
Very close and convenient to the Cincinnati (CVG) Airport. We would use this motel again when the need arises!
Comment from Hotel Management
Sep 10, 2017 by Nick patel, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Great location to airport.

Posted Aug 25, 2017
Very new clean rooms. Friendly staff. We enjoyed the breakfast with waffles for the kids. They also liked the pool. Pillows are very nice. Non smoking which was great.
Comment from Hotel Management
Aug 25, 2017 by Nick Patel (GM), Hotel Management
Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay and we welcome you back anytime!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Castle, IN

Nice hotel, good breakfast, reasonably priced.

Posted Aug 23, 2017
Pros: The room was spacious, clean, and nice.
Cons: The breakfast are was small and very crowded the morning I was there.
Location: Very conveniently located to the Cincinnati Airport, Gap Outlet Store, IKEA, and Jungle Jim's International Grocery Store.
I was attending a training at a neighboring hotel and chose this place because it was much more reasonably priced than the hotel hosting the training. It was very comfortable and the price was right.
Comment from Hotel Management
Aug 26, 2017 by Nick patel, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted Aug 19, 2017 on Hotels
Clean and good location for our activities.
Comment from Hotel Management
Aug 21, 2017
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Great staff - not so great room.

Posted Aug 14, 2017 on Hotels
The staff was friendly and very helpful, but the pullout couch I had to sleep on had numerous springs missing. There was no support for my head at all, and my pillow kept falling through the hole created by the absence of the springs. I eventually turned around and slept with my head at the foot of the bed.
Comment from Hotel Management
Aug 17, 2017
Thank you for taking the time to write your reviews regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Amy

Posted Jul 29, 2017 on Hotels
Just a one night stay prior to a very early flight - nice staff and very descent room for the price. Would stay again.
Comment from Hotel Management
Jul 31, 2017
We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.