Ratings based on 540 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Hotel near the airportPosted Sep 10, 2017
Would have liked an earlier check in but the hotel was very nice I really enjoyed my short stay.
by A verified traveler from North Carolina
DisappointedPosted Aug 31, 2017
Cons: Cleanliness of the carpet, get raid of the odor. install a small college refrigerator in the room
Location: Airport CVG
I like the location of the hotel, but was disappointed with the odor coming from the carpet not only in the hallway but also in my room. There was no refrigerator or microve wave oven. The ironing board was very short with inadequate board space. The cover was not think enough and the impression of the holes in the board appeared on my shirt, pants and coat. I am use to quality product by this hotel chain, but my disappointment as indicated above was real.
for Everyoneby A verified traveler from Ohio
just a quick overnightPosted Aug 24, 2017
Pros: The rooms where clean, and the bathrooms are nice.
Cons: Don't argue with the customer...
Location: It's right outside of the airport, which is convenient for travelers. It's about a 15-30 minute drive to Cincinnati depending on traffic.
While I enjoyed the hotel itself, the evening desk staff was some what rude. She got my reservation wrong and tried to place me in a King room, when I CLEARLY stated that I needed a double. Then she tried to tell me that I requested a king. When I showed her my reservation, she apologized and was able to find us a king with a pull out couch, in a "fully booked" hotel. (I was tired, and it was late, so I may be reading a bit into it. But I was taken aback that she tried to argue about the room that I had reserved.) Other than that, the staff was friendly and very helpful. The room was very comfortable, EVEN the pull out was comfortable. (For a pull out.) The water pressure was good and the water was hot, which is nice when all you want to do is take a shower and go to sleep. Honestly, I would like to have given it 5 stars in the Hotel, and room section of the survey, but I didn't get what I requested.
by A verified traveler from Hebron, KY
NicePosted Aug 20, 2017
Pros: Staff was very helpful and friendly! Very convenient for anyone flying out of CVG.
Location: Very convenient with how close to the airport they are. They also provide free shuttle service to and from CVG.
Nice hotel for the price. Very friendly staff! I really enjoyed the shuttle service to and from the airport. Bartender in the restaurant was phenomenal. Really enjoyed my stay here.
for Everyoneby A verified traveler from OH
Nice hotel close to what we neededPosted Jul 24, 2017
Location: The hotel was close to the Creation Museum and also convenient for the Ark Encounter.
I was concerned about possible noise since the hotel is right at the airport but we never heard a single plane flying over. The staff were friendly and helpful and the beds were very comfortable.
for Everyoneby A verified traveler
Very nice and clean hotelPosted Jul 3, 2017
I definitely reccommend this hotel as it is clean, has a friendly and helpful staff and affordable. Only downfall is if you are staying here but planning on going to Cincinnati, it is about 20 minutes away. Overall, I had a great experience!
Couples weekend get awayPosted Jun 22, 2017 on Hotels
Had a wonderful couples get away. Staff was very friendly and accommodating. Great location close to the ball field, shopping, restaurants, and other tourists attractions.
BEDBUGS and a bad roomPosted Jun 21, 2017 on Hotels
Because I booked on HOTELS.com,they said I had to take a handicapped room on the 1st floor by the elevator and ice machine. NOISY and not as secure... but worst of all, settled into bed that night and a BEDBUG came walking up the sheet!!! I went to front desk and complained and they moved me, but still.. BED BUGS????!!!!
Posted Jun 16, 2017 on Hotels
by A verified traveler
Convenient locationPosted Jun 16, 2017 on Hotels
Great location close to airport, shuttle was a nice amenity when arriving on a red eye. Staff was frienldy. Please note that if you plan to utilize Uber or Lyft, the pickup address will default to the airport. You will need to call your driver to clarify your location.