Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
72% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Colleen

Good hotel

Posted Dec 21, 2015 on Hotels
Went to Sleep Inn for one night and enjoyed my stay. The room was clean and the king bed was very comfortable. I would return.
Comment from Hotel Management
Feb 27, 2016 by Ann, Hotel Management
Thank you for taking the time to write an honest review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
3 out of 5
by A verified traveler

Okey for the money

Posted Dec 15, 2015 on Hotels
The first room we got was not cleaned at all. The second room was a different type than we booked. The guy at the front desk wanted us to pay extra for the new room. We refused and eventually he agreed to that after speaking to his manager. The hotel is okey for the money.
Comment from Hotel Management
Feb 27, 2016 by Ann, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Luis Castillo General Manager
5 out of 5
by Vienna

Posted Dec 12, 2015 on Hotels
Comment from Hotel Management
Feb 27, 2016 by Ann, Hotel Management
Thank you for taking the time to write an honest review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
5 out of 5
by A verified traveler

Great room for price paid

Posted Dec 9, 2015 on Hotels
The room was great & clean for the price paid. The sink faucet was not installed properly so when you open the faucet water goes behind the faucet and counter. I noticed the sink in the breakfast area was also installed incorrectly. They should have this plumber reinstalled them at their expense for the poor plumbing job they did. The only thing that bothered was kids up at 6:30 am running around in corridor waking us up. I wish parents would control their kids and respect that other people are trying to sleep in.
Comment from Hotel Management
Feb 27, 2016 by Ann, Hotel Management
Thank you for taking the time to write an honest review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
3 out of 5
by A verified traveler from Illinois

Convenient to business location

Posted Nov 28, 2015
Pros: Proximity to location of business meeting. Restaurant choices were many and close at hand.
Cons: See above comments.
Location: Shopping malls are right in the vicinity with many choices.
Breakfast could stand some improvement. Orange juice button difficult to distribute. Waffle mix formula not that great. Add bananas to fresh fruit choice. Pork sausages appeared to be leftovers from another day.
Comment from Hotel Management
Dec 10, 2015 by Luis Castillo, Hotel Management
Thank you for taking the time to review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
5 out of 5
by A verified traveler from Chatham, OH

Clean room, needs were met.

Posted Oct 20, 2015
Pros: Close to Riverton Country Club which is where our reunion was being held.
Cons: Maybe a little later on the breakfast hours, like 10:00 am.
Location: We were there for a specific reason - a HS reunion and visiting our childhoot haunts.
Hotel was very accomodating. We had restful sleep - not noisy.
Comment from Hotel Management
Dec 10, 2015 by Luis Castillo, Hotel Management
Thank you for taking the time to review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
3 out of 5
by A verified traveler

Convenient location

Posted Sep 19, 2015
Pros: easy access to road and shopping centers/restaurants
Cons: Although most room are non-smoking, the stench of those who smoke soaks thru the wall in all floors.
Location: Wallmart/Sams, McDonalds, and many other stores/eateries.
Location of hotel is very convenient and close to shopping centers, across the street, and restaurants.
Comment from Hotel Management
Dec 10, 2015 by Luis Castillo, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
4 out of 5
by Gail from Worcester

Clean hotel good location

Posted Jul 26, 2015 on Hotels
One night visit to be near family
Comment from Hotel Management
Feb 27, 2016 by Ann, Hotel Management
Thank you for taking the time to write an honest review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luis Castillo General Manager
2 out of 5
by Kamran

Posted Jul 14, 2015 on Hotels
Comment from Hotel Management
Feb 27, 2016 by Ann, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Luis Castillo General Manager
3 out of 5
by A verified traveler

Decent hotel

Posted Jul 2, 2015
Very uncomfortable beds and they are full size beds not queen as advertised.
Comment from Hotel Management
Jul 4, 2015 by General Manager, Hotel Management
We have 3 room types at our property King Size beds and Double beds which are full size beds that are longer than a traditional full. The only Queen size beds we have are in our Handicap Accessible rooms. We rotate our mattresses every 3 months to assure firmness. We apologize that the mattress was not as soft or firm as you would have preferred.