Posted Aug 29, 2016 on Hotels
Not happy at all. I have used hotel services before, this was the first time I can say I was not happy with the result. The hallways smelled of dampness; the carpet should all be taken out. The room was fine,however, if housekeeping notices burn holes in the sheets, they shouldn't use them! Because that is what I got, a top sheet with 3 obvious burn holes right at the top of the sheet. Here's the kicker, approximately 4:45am the phone rings in my room, someone had called and asked randomly to ring Rm 210. Believe it or not, the young man at the desk puts the call through. After 2 minutes on the phone with this thief, I realize I am being worked to give up my credit card information, because due to a computer problem, my room had to be "rebooked". I told the guy on the phone I was going to see him at the front desk, which he tried to talk me out of. When I got to the front desk, the poor kid who was half asleep, told me that he had put the call through but was not the one I was speaking to - it was a scam attempt. When I asked if the outside call could be pulled up via a call recognition program, I was told if couldn't be done, because the call system was that old. I frankly couldn't believe it. Needless to say, my nights sleep was awful. For the night, I didn't pay much for this room, but whatever we did pay was way too much. I would not recommend to anyone.