OK, but disappointing
Posted Aug 1, 2016 on Hotels
There's nothing particularly wrong with this hotel, but nothing really right with it either, and I couldn't say I enjoyed my stay.
It's a long walk uphill from the train station, which was a problem with luggage and I had to get a taxi back when I left, so if you're staying on a budget, factor that in. I was staying here as a cheapish base to explore the Cinque Terre, but that also meant it was quite a long walk to the station in the morning and back again.
When I arrived the check in was very curt and unfriendly almost the the point of rudeness. I really didn't feel welcome. The hotel feels very claustrophobic and sparse, a bit like being in a hospital. The rooms were fine, fairly modern and clean, but there was a lack of power points and the shower wouldn't stay at a set temperature and kept jumping from burning hot to freezing cold. The rooms are noisy - the walls are paper thin.
The breakfast was good though, great selection and good coffee, but no early breakfast available if you want to make an early start.
I wouldn't stay here again and it wasn't worth the amount I paid.
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
we are sorry if we were unfriendly. You haven't written your name and we can't know if you are arriving after the check -in time, or something has happened. In any case we are sorry to have given that impression. We are always friendly and helpful in giving information.
Breakfast time is from 7:30 to 10. on request we prepare the boxes.
How to reach us by train: From La Spezia Centrale rail station take the stairs in front of the exit leading to Via Fiume, cross the street and get on the bus n.13 to San Rocco-Sarbia. The bus stop is opposite the hotel. Otherwise you can catch any bus that stops in Piazza Europa n. 6 – n.3 – n. S – n. SC – n. 18 – n. 22 – n.23 – n. A – n. SA ecc..
if you like you can walk 20min through the village center and shopping street.