Apartment in Vernazza, not a hotel
Posted Apr 16, 2016
We found the little shop where the check-in takes place and were taken to the apartment. It is up some very, very steep stair. It's quite difficult to get suitcases up the stairs. The apartment is fine, very basic, but we have a real issue with the security. The door on the street does not lock and several times, as we came home, we noticed the door was wide open. We didn't have any problems, but it is a little unnerving. On our first night, we realized that the heat was not turned on. We texted the owner, who replied she would deal with it tomorrow. When we insisted that we need heat now, we were told to go to the downstairs neighbour's apartment and turn it on ourselves. This worked, but only because the neighbours were willing to allow strangers into the apartment! They were also cold, and so were happy to have someone address the issue.