Ratings based on 2,522 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Santiago, Chile

Hotel near main city attractions

Posted Dec 16, 2017
Pros: Location
Cons: Staff attitude
Location: explore the main city attractions, good restaurants, shopping
An unfortunate experience from beginning to end. Check-in was extremely slow. Disappointing and rude attitude of the female staff that attends the hotel bar. In spite of everything, the hotel has a good breakfast buffet. The location of the hotel is exceptional in relation to the main attractions of the city. The hotel does not have a taxi service, and the mobilization from the hotel can be complex at certain times of the day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Dec 14, 2017
Close to opera house and main transport depots ie ferry train and bus. The in house cafe and restaurants are of high quality with very friendly and obliging staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, England

Fab hotel right next to Circular Quay.

Posted Dec 13, 2017
Fab hotel, great location, close to Circular Quay. Lovely Steak Restaurant with very competitive happy hour prices at the bar. The rooms were large with great views. Swimming pool at the top of the hotel. At the top of the hotel there was also a business class area where you could print out your boarding cards if you were flying out the next day. Wrap around balcony with great views of the Opera House and bridge.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Great hotel in Sydney cbd

Posted Dec 12, 2017
We only stayed one night on business, but really enjoyed the mix between old and new in this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Posted Dec 10, 2017
Pros: Great location
Cons: Checkin time Nothing worse than getting to your hotel and room is not ready even when it's an hour and a half past checking time
Great location Amazing breakfast Friday night Seafood buffet a little pricey but fresh and well presented
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC, UT

Beautiful Hotel. Circular Quay great location.

Posted Dec 10, 2017
Pros: The closeness to attractions, ferry’s and water
Loved the option of the hop on/off bus and ferry that let us see the beauty and attractions of Sydney. Very helpful and pleasant staff. Would definitely stay again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Excellent appointments and well located! I got this as a present for my sister's Christmas present and she absolutely loved it. Will definitely have to experience it myself soon
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Close to the harbour

Posted Dec 4, 2017
Upgraded upon arrival. Kind, welcoming staff team. Superb hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect position in the city

Posted Dec 3, 2017
attended concert at opera house....perfect, breakfast was lovely, beds very comfy...wish I could have stayed longer
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Close to gardens , harbour, bars , food , ferries

Posted Dec 3, 2017
Staff were very professional, polite and helpful. Only one minor thing, no Mini bar price list in room. We didn’t realise there was an umbrella in cupboard, would have used, maybe message to guests when weather changes? But everything was great.