Ratings based on 121 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Sep 10, 2017
Brilliant staff throughout every area. Beautifully clean, great dining options and every request taken care of quickly and to a very high standard. Topped off by the best location in Sydney.
Comment from Hotel Management
Sep 11, 2017 by Marc, Hotel Management
Dear Musma, Thank you very much for your feedback following your recent stay at Park Hyatt Sydney. I am delighted to hear of your memorable and enjoyable stay with us. Your kind words regarding our property and dedicated staff has been warmly received and it is my pleasure to pass on your comments onto my team. We look forward to welcome you back to Park Hyatt Sydney soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for views of the Opera House

Posted Aug 25, 2017
We had a fantastic stay at The Park Hyatt. The location is perfect with wonderful views of the Opera House and close proximity to trips from the harbour. We stayed in a Park Deluxe room which was beautiful, however as our flight arrived at 6 am we were given a hospitality room (one of the standard rooms) on arrival and that was also lovely. Every little comfort for guests is taken care of. What sets this hotel apart from every other hotel we have stayed at has to be the staff who were truly exceptional throughout the hotel. A special thank you to Alistair who made some fantastic recommendations for trips/restaurants. Highly recommend this hotel.
Comment from Hotel Management
Aug 27, 2017 by Marc, Hotel Management
Dear S, Thank you for providing such wonderful and valuable feedback from your recent stay at Park Hyatt Sydney. I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, in particular our dedicated team, especially Alistar, has been warmly received and I would be delighted to pass on your comments personally. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from dxb

What a view

Posted Jul 23, 2017
Loved this hotel and would be my first choice for Sydney - the concierge are outstanding and organized a fabulous trip for us - location excellent and staff amazing !!! Great place to relax and watch the world go bye for a time !
Comment from Hotel Management
Jul 25, 2017 by Marc von Arnim, General Manager, Hotel Management
Dear Polly, Thank you so much for taking the time to provide us with such wonderful feedback following your recent stay. We are very pleased to hear you had such a memorable experience at the hotel, and that I will be sure to pass on your compliments to our Concierge team. We look forward to welcoming you back to the hotel soon. Best regards, Marc
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

The best hotel in Sydney

Posted Jul 8, 2017
Pros: The service, the location, the views, the quality, the grand room - all!
Cons: The lights were a bit tricky to use.
Location: The things I like to do here is to just relax and in the morning go out for a run with my wife and then have breakfast with the family.
We have stayed in a few luxury hotels and tend to stay 1-2 nights. Either to finish off a holiday or just to get away and recharge batteries. The service, the grandness and quality just lifts you and this hotel has been the best we stayed so far. We are from Sydney and will be back to just recharge many more times.
Comment from Hotel Management
Jul 10, 2017 by Michelle , Hotel Management
We are pleased to hear of your positive experience with us at Park Hyatt Sydney and look forward to having the opportunity to welcome you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by Dongho

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 21, 2017 by Michelle, Hotel Management
Thank you for taking your time to provide us with your feedback. Please be assured it is sincerely appreciated. Best regards, Michelle Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by Cheryl

Posted Jun 12, 2017 on Hotels
Very friendly staff, great location.
Comment from Hotel Management
Jun 15, 2017 by Michelle, Hotel Management
Dear Cheryl, Thank you for taking your time to provide us with feedback following your recent stay. We are pleased to hear you had a memorable experience and hope to have the opportunity to welcome you back again soon. Best wishes, Michelle Finney Personal Assistant to General Manager park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great room and perfect location

Posted Apr 13, 2017 on Wotif
Absolutely wonderful stay and the spa treatments are a must
Comment from Hotel Management
Apr 18, 2017 by Michelle Finney , Hotel Management
Dear Leigh, Thank you for your wonderful feedback following your recent experience with us. We hope to welcome you back to Park Hyatt Sydney in future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by susan

Everyone should treat themselves at least once!

Posted Apr 3, 2017 on Hotels
What an amazing place. I have stayed 5 star before but the staff here just take it up to another level. The location is perfection and the room beautifully appointed. Luxury all the way. However to my mind the Park Hyatt's greatest asset is the staff, they are friendly, helpful and really genuine. Food was also superb.
Comment from Hotel Management
Apr 10, 2017 by Michelle, Hotel Management
Dear Susan, Thank you for your wonderful comments following your stay with us at Park Hyatt Sydney. Please be assured your kind feedback, particularly regarding our staff, has been very warmly received and I would be pleased to share your comments with our entire team. Thank you again and I hope to welcome you back again soon. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Annangrove, Sydney

Relaxation weekend with my loved one

Posted Apr 3, 2017 on Wotif
Considering that when in the city for a weekend away we would normally stay at the Star, Darling Harbour. The obvious difference is how popular the area has become with all manner of people visiting etc, we had not been down around the Rocks in so long, we could not believe how laid back and wonderful the old Sydney side is, what with the markets, oversea cruise ship's docked across from us, restaurant of all tastes, all the old pubs with great food, ferry's and all manner of boats coming back and forth just made the weekend all the more special for us. We loved our weekend and not just for all the above reasons, but how we were looked after by all concerned at the Park Hyatt, the room, the food and wonderful friendly staff, and of coarse the fantastic location of it all, worth ever penny. John & Laurie
Comment from Hotel Management
Apr 10, 2017 by Michelle , Hotel Management
Dear Johnny & Laurie, Thank you for providing us with truly wonderful feedback following your recent experience with us. We hope to have the opportunity to welcome you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
2 out of 5
by A verified traveler

Poor form

Posted Feb 22, 2017 on Hotels
An exceptional hotel...but to be refused alcohol in the privacy of our own room, particularly when we bothered no one else is completely unacceptable.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for staying with us. We sincerely appreciate your feedback and will be sure to share your comments with our team. Best regards, Michelle