Ratings based on 131 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

FIrst class

Posted Oct 28, 2017
Hotel staff and location the best Outstanding in every aspect
Comment from Hotel Management
Oct 30, 2017 by Marc, Hotel Management
Dear Anonymous, Thank you for your lovely feedback following your recent stay at Park Hyatt Sydney. We look forward to welcoming you back again soon.
4 out of 5
by Leanne

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 4, 2017
Thank you very much for providing wonderful review following your stay. We look forward to welcoming you back to our harbourside residence. Best regards, Marc
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

excellent location

Posted Oct 1, 2017
The Rocks is a beautiful part of Sydney. The old Heritage buildings and little lane ways lined with restaurants and cafes gave it extra character. We loved the Park Hyatt, everything about it. The beds and pillows were so comfortable.
Comment from Hotel Management
Oct 3, 2017 by Marc, Hotel Management
Dear jess, Thank you very much for taking the time to provide such wonderful and lovely feedback following your recent stay at Park Hyatt Sydney. I am very pleased to hear that you especially loved our comfortable beds and pillows. Your kind comments has been warmly received and it my pleasure to pass it onto my team personally. We look forward to welcoming you back to Park Hyatt Sydney in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel staff

Posted Sep 19, 2017 on Ebookers
Amazing hotel with great staff and very experienced concierge who can recommend amazing restaurants
Comment from Hotel Management
Sep 21, 2017 by Marc, Hotel Management
Dear karim, Thank you very much for your wonderful feedback following your recent stay at Park Hyatt Sydney. Your kind comments in particular our dedicated team has been well received and it is my pleasure to pass on your warm comments personally to my team. We look forward to welcoming you back to Park Hyatt Sydney soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney, Australia

Warm and friendly staff in an excellent hotel

Posted Sep 18, 2017 on Wotif
Pros: Everything.
Cons: Rooms are pricey, but my personal view is that it's well worth it especially for special occasions.
Location: Smack bang on Sydney Harbour, it's the ultimate accommodation experience. Go see the Rocks markets over the weekend if you can.
I was compelled to write a quick note to say my partner and I spent our anniversary at the Park Hyatt on Saturday night. The staff made it a very special day, with a beautiful room, complimentary sparkling wine, a bouquet of lovely flowers and a personal card from the Hotel GM. We had a memorable stay and would unreservedly recommend this hotel to anyone. A platinum experience!
Comment from Hotel Management
Sep 20, 2017 by Marc, Hotel Management
Dear Scott, Warm greetings from Park Hyatt Sydney. Thank you for providing us with wonderful feedback following your recent stay with us in celebrating your anniversary. I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, has been warmly received and I would be delighted to pass those onto my team. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Sep 10, 2017
Brilliant staff throughout every area. Beautifully clean, great dining options and every request taken care of quickly and to a very high standard. Topped off by the best location in Sydney.
Comment from Hotel Management
Sep 11, 2017 by Marc, Hotel Management
Dear Musma, Thank you very much for your feedback following your recent stay at Park Hyatt Sydney. I am delighted to hear of your memorable and enjoyable stay with us. Your kind words regarding our property and dedicated staff has been warmly received and it is my pleasure to pass on your comments onto my team. We look forward to welcome you back to Park Hyatt Sydney soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for views of the Opera House

Posted Aug 25, 2017
We had a fantastic stay at The Park Hyatt. The location is perfect with wonderful views of the Opera House and close proximity to trips from the harbour. We stayed in a Park Deluxe room which was beautiful, however as our flight arrived at 6 am we were given a hospitality room (one of the standard rooms) on arrival and that was also lovely. Every little comfort for guests is taken care of. What sets this hotel apart from every other hotel we have stayed at has to be the staff who were truly exceptional throughout the hotel. A special thank you to Alistair who made some fantastic recommendations for trips/restaurants. Highly recommend this hotel.
Comment from Hotel Management
Aug 27, 2017 by Marc, Hotel Management
Dear S, Thank you for providing such wonderful and valuable feedback from your recent stay at Park Hyatt Sydney. I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, in particular our dedicated team, especially Alistar, has been warmly received and I would be delighted to pass on your comments personally. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon.
4 out of 5
by A verified traveler

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017 by Michelle, Hotel Management
Thank you for taking the time to provide us with your positive review of Park Hyatt Sydney We look forward to welcoming you back to Park Hyatt Sydney. Best regards, Marc
5 out of 5
by Nakesha

Anything you need, they will make sure you have it

Posted Jul 30, 2017 on Hotels
Our stay was fantastic. The staff was extra friendly and helpful. Location was fantastic as well.
Comment from Hotel Management
Aug 1, 2017 by Michelle, Hotel Management
Dear Nakesha, Thank you so much for your recent review following your stay at our hotel. I was delighted to hear of your enjoyable and memorable stay with us and for the high level of service you received from our team! Best regards, Marc
5 out of 5
by Min

Posted Jul 29, 2017 on Hotels
Comment from Hotel Management
Aug 1, 2017 by Michelle, Hotel Management
Dear Min, Thank you for such a positive review of our hotel and we very much look forward to welcoming you back to Park Hyatt Sydney in the future. Best regards, Marc