Ratings based on 70 Verified Reviews

4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Well located at the centre of the Alta Citta

Posted Jul 4, 2016 on Hotels
The location is right in the middle of the Citta Alta. Easy access to all the sites and convenient to pop in during the day and to go back out for dinner without needing to travel far. The hotel room was large and the bathroom also large and looked recently well refurbished. The room overlooked a piazza occupied by a pizzeria so it was noisy on the Friday night even with the windows closed. Breakfast was basic but adequate. Service too. We asked for coffee to go with the coffee making facilities in the room but we were told that instant coffee was not available ... so we bought a jar from a nearby shop. We got a bad first impression as the entrance consists of a steep flight of stairs. No space to leave a luggage at the bottom of the stairs so I had to lug 2 bags up with no assistance or a lift available. With the high-priced room rate I did expect better than average but the price reflects the location not the facilities. Granted, the hotel is a very old converted palazzo as most hotels in the old town would be. A lift is available on the first floor to upper floors.
4 out of 5
by John

This traveler left a rating score only Posted Jun 29, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jun 25, 2016 on Orbitz
Must have been a lovey hotel in its day. Significant maintenance required.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 7, 2016 on Hotels
5 out of 5
by Arndt from Seattle, USA

Charming hotel in a great location

Posted Mar 6, 2016 on Hotels
We stayed for three nights and enjoyed the charming atmosphere of the hotel. The house is from the 14th century and beautifully renovated. The owner family and their staff are very nice and serve a delightful breakfast with local cold cuts and cheeses. The rooms are spacious, clean and have a very nice modern bath. The location is great, right in the center of the old town. I would come back any time, also for a visit with my family. Beautiful place to stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Nice family run small in the center of Citta Alta.

Posted Oct 4, 2015
Charming. Very attentive staff. Right in the middle of Citta Alta. Excellent breakfast included.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Boutique Hotel

Posted Sep 10, 2015
We loved our week- long stay at this charming, elegant and welcome hotel; beautiful large room with a balcony was perfectly situated just a 2 minute walk from the historic center of this beautiful old city. The owners were friendly and always helpful, breakfasts were copious; delicious cappuccinos, orange juice , wonderful selection of pastry as well as yogurts, fruit, cheese and ham. Highly recommend!
3 out of 5
by PHILIPPA from Malta

A few days in Bergamo , a charming city.

Posted Aug 31, 2015 on Hotels
Guests should be aware that they may have to walk with luggage on arrival then up a flight of stairs. The rooms were comfortable though the lighting is poor, the shower rooms were excellent, breakfast was adequate . However the owner of the hotel gave us excellent advice as to what to do and where to go in Bergamo. All in all a very pleasant stay.
5 out of 5
by Vilhelm from Stockholm

Very atmospheric

Posted Jun 29, 2015 on Hotels
This hotel really catches the atmosphere of the Citta Alta. Old, Calm, well kept.
5 out of 5
by Adriaan from Zeeland, Nederland

Cosy hotel in Bergamo Alta

Posted Mar 20, 2015 on Hotels
Nice small hotel in the centre of Bergamo Alta.