Ratings based on 75 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from uk
Best breakfast in italyPosted Aug 25, 2017
Beautifully designed and decorated hotel in great location with bonus of secluded garden. Breakfast was lovely buffet plus option of fresh cooked egg menu and prosecco! Bed was very comfortable and linen immaculate. Staff all charming and helpful.
for Couplesby A verified traveler from Wisconsin
Will be back!Posted Aug 10, 2017
Pros: The staff, the ambience, the location. This hotel is intimate, elegant, historic with great amenities and impeccable service.
Cons: The television could have more than one channel.
Location: Location is absolutely perfect! Turn any corner and there's food or shopping. The Arena and surrounding plaza is minutes away, as is Juliet's Balcony.
From the minute we entered until our departure, a world of elegance surrounded us. The staff proudly gave us a brief tour of the hotel as we were shown to our room - highlighting the special historical and architectural aspects. Even though it was close to 100 degrees Fahrenheit outside, our beautifully appointed room remained comfortable - not cold, not hot. Regarding food, the bountiful continental breakfast awaited in one of the historic and elegant reception rooms. An inner courtyard with plants and trees offered a unique dining space. The intimate indoor restaurant and bar completed the trio of dining and refreshment opportunities. The entrees we enjoyed were very good. The entire staff was simply superb! They were friendly, courteous, yet very professional. They also patiently answered questions and provided advice with grace and great humor. Service was impeccable! The location is perfect - just minutes from the Arena and other sites, along with great dining and shopping opportunities. A jewel among boutique hotels!
for Everyoneby A verified traveler from london
Fab hotel with delightful courtyard gardenPosted Jul 25, 2017
Pros: Location and very large room
Cons: Brighter lighting in the room
Location: Great location as a base to explore Verona
Lovely large room with welcoming staff. Excellent location.
for Everyoneby A verified traveler
Great LocationPosted Mar 16, 2017
Upon check we found our ground level room to be be fairly noisy with foot traffic. We politely asked if we could possibly move to another room and were told sorry hotel was fully booked. The strange thing was our friends who checked in the same time found their room particularly their bathroom to be very dark with only two little pot lights and lighted mirror (very darkly painted walls) this was also another issue we had with our room. They were offered 3 more rooms to look at. If we had been offered an upgrade we would have taken it. Our tv didn't work and when we tried to shower it flooded within mins as it would not drain properly. We summoned our car from valet for a particular time and after waiting more than 20mins beyond that time (no other guests to be seen) finally we were given keys to retrieve the car ourselves. The breakfast was average but service was even less. Saw our server only once for one cup of coffee and never offered another. We stay in many hotels and this one was particularly strange. However, locationwas fabulous, and foot traffic noise died off around midnight. The rooms were very clean as well so great cleaning staff. I guess our expectations were a little higher.
for Everyoneby A verified traveler
Fantastic luxury hotel with homely feelPosted Feb 20, 2017
We had the best stay at the gentleman of Verona - the ambience and decor is amazing breakfast a total treat and our room was upgraded for free and was divine! Loved the spa faculties too! My partner and I will be back. Thanks
for Everyoneby A verified traveler from M
Great staff, beautiful decor, fabulous locationPosted Oct 20, 2016
Pros: Waitress at breakfast, room
Cons: Sofa bed and restaurant
Location: Fabulous location. Moments from Piazza Bra /Arena, shops, restaurants, beautiful Verona
Loved this place. Our only slight quibble with room was that the sofa bed provided for my son was uncomfortable and creaky. Everything else was superb. Room was spotless, facilities well thought out, and breakfast was an absolute treat with a waitress who was unfailingly charming and cheerful, while cooking 3 different types of eggs and providing everything else we needed. She was a star! The hotel was just lovely. If we could ask to change anything, I'd say that the restaurant could have been less fine dining - if more basic family dishes, we would have eaten there too. Bar was lovely though ....,
by A verified traveler
dont stay in the presidential suitePosted Oct 19, 2016
Pros: It was in the center of Verona . Wonderful breakfast.cosy garden.
Cons: Air conditioner should have worked in the room . Tv didn't work.
Location: It's close to Julietas house and the arena.
The hotel is Cosy and pretty decorated.pretty garden . But the air conditioner you can't control in your room . The tv didn't work . If you stay in the precidential suite be sure to bring ear plugs since there is noise from the street all night long. Have to say excellent breakfast. And nice spa.
by rouba from London
Perfect, will returnPosted Aug 29, 2016 on Hotels
Perfect Italian luxury. Attention to detail throughout the hotel. Staff keen to help. Location walking distance to all sights. Great Japanese restaurant a minutes walk! Walking distance from the arena and Italian Restuarants. Very clean, amazing courtyard garden to enjoy a morning coffee or afternoon drink. Simply perfect
for Couplesby A verified traveler from Shropshire
Fantastic hotel. close to everythingPosted Aug 13, 2016
Pros: The staff are friendly and nothing is too much trouble. The hotel is stylish and spotlessly clean.
Cons: We would have liked a news channel, but it really is not a big deal.
Location: The location is excellent. The Piazza Bra and Arena are just round the corner and the Castelvecchio is just the other way. Lots of restaurants too.
We stayed for 4 nights and had an upgrade to a larger suite. The suite was excellent with a superb bathroom, very comfortable bed and generous amenities. The free mini fridge is a bonus, with soft drinks, water, beer ad snacks replaced daily. We were greeted with a glass of prosecco in the secluded gardens, which was very welcome after our journey. The breakfast is excellent, with a good selection of food and great coffee.
for Everyoneby A verified traveler from Oxford England
Piazza BraPosted Aug 12, 2016
This hotel is perfectly located for the Arena. Staff service was excellent. The superior room was stylish and comfortable. We would choose the hotel again.