Ratings based on 436 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sydney, Australia
GREAT LITTLE HOTEL IN A FABULOUS POSITIONPosted Sep 27, 2017
Cons: Staff being just a 'little' more friendly and helpful in general. They could be aloof sometimes.
Location: Take the train to all the villages. Boat trip with Danieli perfect - see all 5 of the Cinque Terre Villages from the sea with a swim and refreshments!
Excellent little family run hotel in a super position. Easy walking from the rail station and close to everything in Manarola. Small rooms but very functional. No lift. Breakfast good. Restaurant Marina Piccola excellent.
for Everyoneby A verified traveler from romania
Good locationPosted Sep 18, 2017
The apartments are not inside the hotel and you will not know about this just upon arrival. Not friendly staff! 😐
for Everyoneby A verified traveler from London UK
Ideal location as very close to ArenaPosted Sep 2, 2017
Lovely stay staff are very friendly and very helpful. Breakfast on offer is excellent. Bedroom was quiet, clean and comfortable only thing I missed for being able to make my own hot drink in my room. As no kettle. I would stay here again.
for Everyoneby A verified traveler
Posted Aug 22, 2017
Good hotel for a one night stay to go to the opera, and the hotel staff are very nice, but be aware a triple room is very small for three, especially the bathroom, and the staff was overwhelmed by the number of guests at breakfast so choose your timing!
for Everyoneby A verified traveler from Colorado, USA
Perfect location to walk to all the sightsPosted Jul 17, 2017
Cons: Add an exercise room.
Location: Definitely get tickets for the Opera at the Arena. Climb the Torrei to view the whole town.
We stayed in Hotel Mastino for two nights as we toured Verona on foot. You can not beat this location. It's one block through the main gate into the heart of the old town where you find the Arena, Juliet's balcony, shopping, and restaurants. . . The hotel is clean and well-maintained, the rooms are small and simple, but elegant. Bathrooms are well-appointed. The staff was helpful with restaurant suggestions and table reservations. Breakfast is included and has a nice variety of choices. Definitely would recommend.
for Everyoneby A verified traveler from London
Very nice and cheap hotel right off Piazza BraPosted Apr 19, 2017
Cons: the curtains are see through, so impossible to keep the light out and sleep in. Also, poor sound proofing, so the cleaning room crew should really avoid talking to/shouting at each other from opposite sides of the corridors
for Everyoneby A verified traveler from UK
Posted Apr 18, 2017
Excellent location, very clean and has everything you need for a few nights stay would stay here again. It would be nice to have an earlier check in available if arriving early.
by A verified traveler
Posted Mar 12, 2017 on Hotels
The staffs were fantastic, the hotel was under construction but it was clean. The smell in the bathroom of the room first given to us was awful but the receptionist changed it immediately so it was fine. The fridge in the room was not working but the breakfast was great.
for Everyoneby A verified traveler from cheltenham
Great location, great staff, lovely roomPosted Mar 8, 2017
Great location, 10minutes walk from bus/train station. Lovely hotel, lovely staff so helpful,beautiful room spotless. Excellent breakfast, quality food.
by A verified traveler from UK
Great location, staff disappointing.Posted Mar 7, 2017
This hotel has a great location, close to old town and some lovely bars resturants. We have stayed in italy alot and expected the same level of customer service as we have seen many times, the staff delt with us very machinaclly, checked in, room issued, no exchange of pleasentaries or chat to welcome you to the town etc. It was like this our whole stay, which didnt make us feel very welcome. Rooms clean,breakfast plentiful its just a shame the reception staff lacked the welcoming feeling. Would we stay again or recommend? No im afraid not.