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Reviews of Albergo Ristorante La Rosetta

4 out of 5
Albergo Ristorante La Rosetta
Piazza Italia, 19, Perugia, PG

Reviews

8.2

Very Good

Rating 10 - Excellent. 114 out of 304 reviews" "
Rating 8 - Good. 122 out of 304 reviews" "
Rating 6 - Okay. 47 out of 304 reviews" "
Rating 4 - Poor. 15 out of 304 reviews" "
Rating 2 - Terrible. 6 out of 304 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Great breakfast. Fantastic staff, especially the breakfast lady.
Stayed 4 nights in Oct 2023
Response from Andrea / Reception on Nov 5, 2023
Dear Aldo, thank you so much for your review.Hoping to meet you again, we remain.Best Regards

10/10 Excellent

German, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Andrea / Reception on Nov 3, 2023
Thank you for your commentRegards

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service
The room was old school but nice and very spacious. Staff were very pleasant. There was no lobby bar and the only item of cooked breakfast, scrambled egg, ran out well before 10am.
Stayed 3 nights in Oct 2023
Response from Andrea / Reception on Oct 31, 2023
Dear Ms Melissa, thank you so muche for your reviewBest Regards

2/10 Terrible

Lorraine

Stayed 4 nights in Oct 2023
Response from Andrea / Reception on Nov 13, 2023
We are sorry you didn't enjoy your stay.Hope to host you when we will have renovated roomsRegards

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
If you are looking for a quiet and modern hotel, this is not it, but we were looking for a place in the heart of the Perugia shopping and dining areas and we got just that. Nothing fancy about this restored convent, but it was clean and the staff was friendly and we enjoyed some great meals in the nearby restaurant. We got a fair amount of street noise late into the night, but we even enjoyed that as part of the experience. They also offer discounted parking at a nearby parking garage if you have a vehicle.
Response from Andrea / Reception on Oct 1, 2023
Thank you very much for your reviewHope to host you again in the futureRegards

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service
The position of the hotel could not be better. You walk out into the pedestrian centre of the city and enjoy the beauty of the medieval setting immediately. Our room was small and dark with a tiny bathroom but everything worked. The excellent scrambled eggs were the only hot offering for breakfast but you could make yourself a pot of tea. There was a selection of baked goods offered with fruit and yogurt. The exterior of the hotel is medieval but the interior was changed decades ago and is rather tired. The restaurant in the courtyard is very atmospheric and has excellent food, we enjoyed the Umbrian specialties including truffles. We loved walking around Perugia, so much to enjoy, and this hotel is the perfect base because you don’t need a car.
Stayed 2 nights in Sep 2023
Response from Andrea / Reception on Sep 17, 2023
Thank you very much for your comment.We hope to see you again in the next future.Best Regards

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in great location, great staff
Classy hotel, great service, lacking some maintenance. Great location.
Stayed 1 night in May 2023
Response from Andrea / Reception on Jun 4, 2023
Dear Guest.thank you very much for your review!

10/10 Excellent

Pamela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel right in the old city of Perugia. Beautiful, charming room with comfortable accommodations.
Stayed 3 nights in Apr 2023
Response from Andrea / Reception on Apr 13, 2023
Thank you very much for your comment!

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with any questions we had and helping to get us taxis, etc. Beds were a little hard. Area that the hotel is in is excellent, it’s right in the historic center and walkable to all shops and restaurants and sites. Mini metro can be used to get to train station easily.
Stayed 4 nights in Feb 2023
Response from Elisa on Feb 21, 2023
Thank you very much Melissa!

10/10 Excellent

MARIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Andrea / Reception on Oct 11, 2022
Grazie per il suo voto!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Albergo in the heart of Perugia
Charming old hotel in the heart of old Perugia. Perfect location to all historic sites.
Stayed 1 night in Sep 2022
Response from Andrea / Reception on Sep 24, 2022
Thank you very much for your review!

10/10 Excellent

Linda

Stayed 1 night in Sep 2022

8/10 Good

keith

Stayed 1 night in Jul 2022

8/10 Good

NATALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staff food
Stayed 3 nights in Jul 2022
Response from Andrea / Reception on Jul 16, 2022
Thank you so much! Hope to see you again

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife was unwell so all meals were room service. Offered to let us stay yill she recovered.
Stayed 2 nights in Jun 2022
Response from Andrea / Reception on Jul 4, 2022
Dear Sir, we are very glad to had you and your wife here at La Rosetta's. Hope to meet you again, thank you for your words. Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execellent location!
Wonderful hotel! Great location, very nice room, great staff and delicious food! I will definitely stay here again.
Stayed 4 nights in May 2022
Response from Andrea / Reception on Jul 4, 2022
Thank you so much for your comment! Waiting to host you again! Regards

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Andrea / Reception on Jun 15, 2022
Thankl you for your comment!

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Andrea / Reception on Nov 27, 2021
Thank you for your vote!

10/10 Excellent

Luis Felipe

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Andrea / Reception on Sep 28, 2020
Grazie per la sua recensione!

8/10 Good

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Andrea / Reception on Nov 28, 2019
Dear Guest, thank you for your feedback very much

10/10 Excellent

Eliane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tel de style
Hotel de style charmant. Belle architecture, beau mobilier, peinture. Bon petit déjeuner. Très bien placé. Réception très sympathique
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful venue. Stayed there before. Still love it.
Stayed 2 nights in Oct 2019
Response from Andrea / Reception on Oct 30, 2019
Dear Guest, thank you for your feedback. We're glad you enjoyed your stay. Kind Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the hotel because of its location on Piazza Italia and it was absolutely perfect. We were right in the old city with all the local bus stops right outside and an easy walk from the bus station. Our hotel room was stunning, with antique furniture, beautifully decorated and absolutely enormous. Everything was clean and tidy, and the staff were all so friendly and lovely. Breakfast included a huge variety of different dishes. My mum is wheat-intolerant, but they had a whole selection of gluten-free bread and cakes for her, so she had as many options as I did. We had dinner in La Rosetta one evening and the food was delicious and very reasonably priced given the quality and the first-rate service. We couldn't have been happier with the stay and I'll be recommending the hotel to all my friends.
Stayed 6 nights in Sep 2019
Response from Andrea / Reception on Oct 8, 2019
Dear Guest, thank you very much for your review. We are very glad that you enjoyed your stay here at La Rosetta's. Hope to host you again, we remain. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and helpful staff, the locarion, ceiling in the room
Stayed 2 nights in Sep 2019
Response from Andrea / Reception on Sep 16, 2019
Dear Guest, thank you for your kind message. We hope to have you again here in our hotel. Best Regards

8/10 Good

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel and very helpful friendly and professional staff. The beds could do with newer more comfortable ones but they did put a couple of boards under the mattress and many blankets on top of the mattress to make me more comfortable. Breakfast was plentiful and varied. Great coffee.
Stayed 7 nights in Jun 2019
Response from Andrea / Reception on Jul 10, 2019
Dear Ms Zarina, thank you so much for your comment. We hope to see you soon again in Perugia. Best Regards

10/10 Excellent

Bill, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at the front desk, excellent location and clean, comfortable room.
Stayed 2 nights in Jun 2019
Response from Andrea / Reception on Jul 4, 2019
Dear Sir, thank you very much for your feedback. We are glad you enjoyed your stay. Regards

8/10 Good

roslyn

Liked: Cleanliness, staff & service, room comfort
The location of Hotel Rosetta is very central and close to major tourist attractions.It is a quite large hotel with a pleasant courtyard which is used as a restaurant. We had
Stayed 2 nights in Jun 2019
Response from Andrea / Reception on Jun 10, 2019
Dear Guest, thank you very much for your comment. Hoping to see you soon again here at La Rosetta, we remain. Best Regards

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019
Response from Andrea / Reception on May 20, 2019
Thank you so much for your vote! Best Regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location, good stay, but needs some work
La Rosetta has a lot of character, but it is a bit worn. I have no real complaints (other than housekeeping routinely ignoring the "do not disturb" sign), and I generally enjoyed the stay. It just isn't what you would describe as a 4 star hotel (maybe 2.5/3). The bed was not in very good shape, so somebody with a back problem would struggle. Most of the staff was friendly, the breakfast was very good, and it is in a great location.
Stayed 3 nights in Apr 2019
Response from Andrea / Reception on Apr 11, 2019
Dear Guest, thank you for your commentation. We will work hard to improve our problems, especially the beds. Best Regds

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central hotel. We had read reviews online before booking so knew from them that some of the hotel features are a bit old & need updating. So we weren’t surprised and got what we were expecting. Pros - central, clean, excellent staff, quiet room (as requested) and beautiful fluffy towels, excellent shower, mini bar in room but we didn’t have anything. Nice to have the option. Good breakfast buffet for Italy where cakes/cornettos and coffee are the norm. We loved the tea selection! Hotel kindly kept our bags after check-out for a few hours. Cons - mattresses on the two beds in our twin room need replacing, toilet seat broken, shower curtain also problematic. Strong smell of furniture polish in the rooms. Overall, I would stay again as the pros out-weigh the cons and you get what you pay for here!
Stayed 2 nights in Mar 2019
Response from Andrea / Reception on Apr 4, 2019
Dear Sir / Madame, thank you so much for your feedback. We are pleased you did enjoy your stay. Hope to meet you in the future. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Andrea / Reception on Dec 2, 2018
Dear Guest, thank you for your vote. Hoping to meet you soon at La Rosetta's, we remain.

4/10 Poor

David, London

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room was a no smoking room but actually smelled of smoke. Unpleasant
Stayed 1 night in Nov 2018
Response from Andrea / Reception on Nov 26, 2018
Dear Guest, we are sorry for the inconvenience. All rooms are non smoking. We would change your room if we knew it. Best Regards

10/10 Excellent

Joao O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WOULD RETURN 1000 TIMES.
AMAZING HOTEL. GREAT ROOM, PERFECT LOCATION, NICE BREAKFAST, SPOTLESS SERVICE. WHAT A GOOD VALUE FOR MY MONEY! :)
Stayed 2 nights in Nov 2018
Response from Andrea / Reception on Nov 8, 2018
Dear Guest, thank you so much for your comment. We are very glad you did enjoy your stay. See you next time!

8/10 Good

MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great for exploring the town. Staff was very nice and helpful. Would stay here again.
Stayed 1 night in Oct 2018
Response from Andrea / Reception on Oct 15, 2018
Dear Guest, thank you so much for your note! Hoping to host you again, we remain. Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Andrea / Reception on Oct 13, 2018
Dear Guest, thank you for your vote! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Stayed 2 nights in Oct 2018
Response from Andrea / Reception on Oct 9, 2018
Dear Guest, thank you so much for your comment! Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Andrea / Reception on Sep 17, 2018
Thank you for your vote!

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location but would try others if available
Great location and a nice room. However there were no tea and coffee facilities, warm fridge, no iron and only two plastic cups were provided for the whole week so we bought our own glasses.
Stayed 7 nights in Jul 2018
Response from Andrea / Reception on Aug 9, 2018
Dear Sir, thank you so much for your comment. We do not have these facilities for security reasons. We also provide no plastic glasses if required. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
best place to stay during Umbria Jazz Festival if you want to save money too.
Stayed 3 nights in Jul 2018
Response from Andrea / Reception on Jul 22, 2018
Thank you very much for your comment! Waiting to host you again. Regards

10/10 Excellent

Jennyv, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Airbnb rental in Perugia was not as stated in the listing so we had to scramble to find a place to stay and were glad to stay here. The location is excellent, right in the heart of Perugia. It was clean, bathroom in our room was recently remodeled and very nice. The bed was very firm. If you get a room on the plaza you’ll need earplugs. Breakfast was generous and included eggs, pastries and gluten free options.
Stayed 2 nights in Jul 2018
Response from Andrea / Reception on Aug 2, 2018
Thank you for your comment. We are very glad that you enjoyed your stay. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Andrea / Reception on Aug 3, 2018
Thank you for your vote!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal central location.
Comfortable clean. Good restaurant. Good breakfast. Friendly helpful staff.
Stayed 4 nights in Jun 2018
Response from Andrea / Reception on Aug 2, 2018
Thank you so much! Hope to see you soon. Regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Very dates
Overall the location was fantastic, but the rooms were dated and not clean. Our shower head had black thick mould! The cleaner only give new towels, they do not clean the room nor make the bed.
Stayed 3 nights in May 2018

10/10 Excellent

Jonathan, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel pushed back from the street.
Stayed on a whim but fell in love with this hotel full of character and a wonderful restaurant attached. The staff was very helpful and the room kept very clean.
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is located in the very middle of Perugia with all major attractions and great restaurants within walking distance. Excellent breakfast buffet, beautiful lobby. The hotel also has reduced price parking at a nearby easily reached covered parking garage.

10/10 Excellent

Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Perugia - 100m from city airport bus stop and on main street. Have been staying here for over 40 years and wouldn’t stay anywhere else. Very comfortable four star, rooms in traditional style though size/decor quite variable, reasonable breakfast and great value for money. In summer the restaurant tables in courtyard are perfect place to eat (food very good but price/value not as good as hotel)
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful, and breakfast was delicious. The decour in the rooms was beautiful. My only complaint is that the beds were very uncomfortable.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Clean and comfortable. Nice shops and plenty to eat!
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice older hotel. Quaint room, comforable.
Lovey, woud stay here again. Beautifu location, beautiful screenery. Fabulous Chocolate Factory to visit and plenty of sampling!
Stayed 1 night in Feb 2018