Exterior detail

Reviews of Hotel Aspromonte

3 out of 5
Hotel Aspromonte
Piazza Aspromonte 12-14, Milan, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 182 out of 545 reviews" "
Rating 8 - Good. 255 out of 545 reviews" "
Rating 6 - Okay. 80 out of 545 reviews" "
Rating 4 - Poor. 19 out of 545 reviews" "
Rating 2 - Terrible. 9 out of 545 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
I initially had some issues with the property after some misunderstanding. The complaint was brought up to the owner who was a gentleman and could not have been more helpful. Other than that the property is very close to the metro, conveniently located, and an amazing prize for the location. Would repeat when I return to Milan.
Stayed 3 nights in Dec 2023

4/10 Poor

Vasile

Business traveler
Disliked: Amenities, property conditions & facilities
This should be a one-star hotel. It is actually a small, old house with rooms transformed for guests. It is very basic and outdated with some appliances such as the hair dryer being broken, no shampoo in the bathroom - just soap. I stayed in December and the room was pretty cold with no clear way to make it warmer. Somehow close to the main train station which is the reason I booked it initially.
Stayed 1 night in Dec 2023
Response from giuseppe on Dec 16, 2023
the hotel classification in Italy has been mandatory since 1925 and is obtained on the basis of the requirements possessed and not on the age or size of the house, which in our case is in Art Nouveau architecture (early twentieth century) and is highly appreciated by our loyal customers.It's the truth, we found that the wall-mounted hair dryer had broken but if you had communicated with the front desk (available 24 hours a day) you could have taken advantage of a working spare hair dryer. The same goes for the shampoo that is of course supplied to the rooms.About the temperature inside our Home, we have a central heating program (13 hours a day by law between 5 am and 11 pm, maximum 21 degrees) But all our rooms are also equipped with an "inverter" machine that it would have been sufficient to turn on with the remote control, to have the desired temperature. We have verified that it works perfectly in your room.We are very sorry to have received a very bad grade that we do not believe we deserve but that we accept, in spite of ourselves. Best regards from the Canzanella family and all the staff.

10/10 Excellent

Yaoming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like, I believe, every Italian hotel, 4 euro per person per night in cash is required. But it is still less than one in Florence where 5.5 euro. They call it tax, but from Expedia email, this money has been in the hotel book. Not a decent thing by people of descendants of glorious Rome time. A sort of mean, I have to say. Apart from this, things are fine. People are decent. The most impotent to me, it is quiet.
Stayed 5 nights in Oct 2023

10/10 Excellent

anis, belmont

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet near many interests
Stayed 2 nights in Sep 2023

10/10 Excellent

Michele, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only for 2 nights in a suite room and it was more than enough for my needs in terms of space. The hotel is clean and the receptionist was very kind. The hotel is small and well located close to Piazzale Loreto where there's a metro station and some bus lines. I was satisfied with the service.
Stayed 2 nights in Sep 2023
Response from Luana on Sep 12, 2023
Dear Michele,Thank you very much for your feedback, we really appreciate it!We are glad you enjoyed your staying, this is the most important thing for usHope to see you again in our Hotel,Best Regards

8/10 Good

Girsh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Blagoj

Stayed 3 nights in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful.

8/10 Good

Sachiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large sleeping room and bathroom. Good enough breakfast. Friendly staff, any questions you can ask for
Response from Luana on Mar 8, 2023
Thank you very much!! Hoping to see you again, Warm Regards)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location & friendly staff
Super helpful, cheerful and polite front desk lady, guide me where to eat locally & metro nearby location, recommended.
Stayed 1 night in Nov 2022
Response from luana on Mar 8, 2023
Thank you very much!We hope to see you again in our Hotel Best Regards

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant quiet square but near local metro stop. We had to ask for the air conditioning and staff on duty were reluctant to let us use it. The woman was rather rude and made us feel like we were being unreasonable to ask for it, even though the description clearly stated air conditioning!!
Stayed 1 night in Oct 2022

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Giuseppe on Sep 25, 2022
Grazie 1000... from all the Staff !!

10/10 Excellent

Bala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees attentious, hotel very clean, with good breakfast
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast with real orange juice
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Milan alot due to my support of Il Calcio Italiano. On arrival, I was greated with friendly staff and the single room I booked was nice. I got a new european travel adapter which somehow didn't fit the Italian sockets correctly so I went down to the reception desk and I was given a lend of a samsung plug for my stay. Breakfast was included and typical Italian, Continental which was tasty and set you up for the day. Free coffee which is always great too. Location is 5 mins walk from Loreto on M1 and M2 and close to Corso Buenos Aires for shopping etc. I could not fault the staff or the facilities. This Hotel will definitely be on my list of Hotels to stay while in Milan.
Stayed 3 nights in Oct 2019

6/10 Okay

Dustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's convenient, close to train station
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 11 nights in Oct 2019

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Wonderful staff, eager to help with any issue. Hotel is just two blocks from the metro. A bus stops on the corner. There is a park across the street. Breakfast is okay as long as you do not want a hot breakfast with eggs, bacon, sausage or hash browns. The shower stall is too tiny, and there is no elevator. Otherwise, the room was comfortably air conditioned and bed was comfortable to sleep on.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was very comfortable, though single room was small. It was a nice location opposite a park but a small distance to metro public transport and food service.
Stayed 2 nights in Jul 2019

6/10 Okay

Giorgio

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Overall I liked it - very frienly staff, everyone speaks English. The room was okay, everything you need. Could be cleaner though
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean I recommend for everyone Very helpful stuff
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, location and price. Highly recommend!
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, location was okay, close to metro
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The welcome from the staff was very good. The shower & air conditioning in the room were both good
Stayed 1 night in Jul 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good location and price
Quite a basic hotel but was good for the price and the location. Good for a few nights if you are more about good value than amazing rooms. Clean, tidy, good breakfast and air con. Metro station 5 minute walk, which was only 10 minutes ride to Duomo (main tourist hotspot).
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was excellent and friendly. Good location. Good value.
Stayed 2 nights in Jun 2019

8/10 Good

Wen, Vancouver

Traveled with family
Good, clean, easy to go, convience for life, warmly welcome, and get enough servive for travlling.
Stayed 2 nights in Mar 2019

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly stuff
The owner or the manager of the hotel was super friendly. Stayed for 5 Nights felt like home. They are always someone who will help you with the luggage, they even helped me with my shopping bags.
Stayed 4 nights in Jan 2019

4/10 Poor

J, Paris, France

Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent--right next to the metro. The neighborhood has a park, which closes so the area is quite quiet at night. The minute you walk in, and in the hallways, it smells like cigarettes. When I asked for extra towels they responded with why? I normally never have my room cleaned until the end; I see no need, I'm a clean person on a short trip & after staying in communal places I love privacy. It was a big deal to them & basically I was told after the third day I had to have my room changed & cleaned. So I relented, but came back to find my door had been left open for I don't know how long. When I told the staff she thanked me for telling her & told me the cleaning lady was very stupid--this reaction & statement are completely unprofessional. The room itself was basic, but enough for one person. The heat worked insanely well, which was a true gift and joy in the winter. Nothing is terribly outdated--my toilet did not have a proper flush mechanism, only the button sticking out of the wall, and the seat kept moving, so there are some maintenance issues but nothing dire. The Wifi worked very well the first two days but then slowed--not sure why. For the cost, location, and value it was good. However, the customer service is not great and quite frankly we are both very lucky that nothing was stolen. I also wonder about their need to question any requests and their insistence on being in your room.
Stayed 6 nights in Dec 2018

8/10 Good

zohar, pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stuff was vetty good' we like the suit room the bathtube was really great big and comfterbale. the bed was big also the room. everything we ask from the stuff they do it with smail thnks
Stayed 3 nights in Nov 2018

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nice and good quality/price. The owners are very kind and friendly.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The Hotel location is great - 5 minute to metro. Staff is very friendly and always tries to help you. It would be great if they update the showers. At least in my room, the shower was falling down as soon as I turn water on because the handle was so old and completely weared out.
Stayed 5 nights in Sep 2018

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly stay
Very friendly and helpful staff. Very comfortable superior twin room. Further out from centre than would have liked.
Stayed 2 nights in Sep 2018

10/10 Excellent

Elizabeth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
We turned up at the hotel late, 00:15, it was no problem 24hr reception, staff really helpful, friendly and booked us in quickly. The bed was comfy, everything clean and although it's not the most modern hotel we had everything we needed. A spacious room, reasonably priced mini bar and a balcony. The hotel is about a 5 minute walk from the trains and trams and 2 stops from milan central.
Stayed 7 nights in Aug 2018

10/10 Excellent

Redwanul, London,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good.friendly staff.room was good.air Condition was lovely
Stayed 2 nights in Sep 2018