Ratings based on 42 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by Jose Antonio from London

Acceptable hotel in Milan but nothing exceptional

Posted Nov 21, 2015 on Hotels
Acceptable hotel in Milan but overpriced considering the level of services offered. Rooms are in general small, especially the single ones. It is ok for a short stay but for longer ones I think there are better options in Milan.
3 out of 5
by Jose Antonio from London

Acceptable hotel in Milan but overpriced

Posted Nov 21, 2015 on Hotels
Acceptable hotel for a short stay in Milan. Rooms are small (especially the single ones) so sometimes you really feel the lack of space available. The breakfast selection is limited but run by a couple of really nice and friendly ladies. In my opinion, the hotel is overpriced considering the rooms and services offered. The neighbourhood is ok with different restaurant options and around 35 minutes walking from the tourist city centre.
4 out of 5
by A verified traveler

Great place but didn't appreciate the room change.

Posted Oct 19, 2015 on Hotels
No Tissues, no kettle. Had to change rooms even though it was only a 2 night stay. We were not told upfront about the room change and was actually informed by the cleaners. WiFi was great! It was fast and we had reliable connection. Quiet neighbourhood, comfortable bed and good shower control. Inclusive mini bar with water and champagne. Limited range for complimentary breakfast. Staff are really nice. There is a bus that goes straight into town in front of the hotel and it takes about 25mins.
5 out of 5
by Richard J. from San Francisco Bay Area

Lovely boutique hotel in Milano

Posted Oct 8, 2015 on Hotels
Very nice hotel in a lovely location in Milan. The staff were very friendly and helpful and the provided breakfast was ample and of good quality. Highly recommended.
4 out of 5
by Bryan from Wallasey

Not Central

Posted Sep 29, 2015 on Hotels
Bit out of centre, 10 min to tube Staff helpful and polite Room fine
4 out of 5
for Couples
by A verified traveler from New York, NY

Charming hotel

Posted Sep 14, 2015
Hotel Susa is a nice hotel in a quiet area just outside of the city center. It's just a short walking distance to the suburban train line, which easily connected to the Milan metro system. The room was quiet and air conditioned. It was a little on the small side, but very efficient use of space and very comfortable overall. Breakfast was a great assortment of fruit, pastries, yogurts, fresh juice and cappuccinos.
5 out of 5
for Everyone
by A verified traveler from Salt Lake City, Utah

Great place to stay.

Posted Sep 13, 2015
Pros: Clean room, nice bathroom, good breakfast and excellent staff.
Cons: Nothing
Location: You would need to take a bus to get to some places but that was okay. There were restaurants and stores nearby.
The staff was very kind and helpful. The rooms were so clean and the bathroom was great. The extra treats in the room was above and beyond. It was nice to wake up to a good breakfast. I would recommend this room to anyone.
5 out of 5
by William from Pa, USA

You will like it.

Posted Aug 29, 2015 on Hotels
Very friendly staff and really nice hotel.
5 out of 5
by Julie from Santa Cruz, CA

Great place to stay!

Posted Aug 25, 2015 on Hotels
Last minute booking - room was cheap but nice. Front desk people very extremely nice as well.
3 out of 5
by A verified traveler


Posted Jul 7, 2015 on Hotels
Nice hotel. Had to take bus into the center. Hotel staff worked hard to communicate through the language barrier and did their best to make sure we were cared for to the best of their ability.