Ratings based on 358 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from reading pa usa

Very nice hotel

Posted Oct 17, 2017
We enjoy the grand hotel each time in Verona. Whether for business or pleasure. Good choice as it's close to train and city. You can easily walk everywhere you need to
Comment from Hotel Management
Nov 9, 2017 by Gigliola, Hotel Management
Thank you Ron to keep choosing us!
4 out of 5
by Mairead

Posted Oct 14, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Gigliola, Hotel Management
Thanks for your review
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in city centre

Posted Oct 13, 2017
Very handy to city centre. Staff.very obliging. Garage parking extra cost.but handy to hotel. Beds very hard only down side.Excelkent breakfast. Modern furnishings. Highly recommended.
Comment from Hotel Management
Nov 13, 2017 by Gigliola, Hotel Management
Thank you for your fantastic feedback! Hope to see you soon for another ecellent breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Verona

Unexpected beauty

Posted Oct 5, 2017
Pros: The room and balcony the staff
Cons: there is maybe something about noise reduction from some rooms - this was not an issue more of an observation
Location: lots of beautiful places to eat fantastic sights to see lots of walks along the river to be had
Beautiful, friendly hotel in a central location. The Grand Hotel was a fantastic location in Verona - it was so central. The staff were very attentive, polite and efficient. All in all a great time in Verona was set off by this hotel.
Comment from Hotel Management
Nov 13, 2017 by Gigliola, Hotel Management
Thank you Am for the feedback and hope to see you very soon. Regarding the noise, we will work it out
4 out of 5
Recommended
for Everyone
by A verified traveler from N Yorks UK

Very good hotel ,handy for the station

Posted Sep 23, 2017
Pros: Location and standard and value.
Cons: Proper fruit juice for breakfast.
Location: See above
The staff were very helpful and friendly, especially in reception.It was clean and comfortable and the breakfast choice was good though fruit juice was not very good quality. The location was very good for both the station and for sight-seeing and eating.
Comment from Hotel Management
Nov 13, 2017 by Gigliola, Hotel Management
Thank you Kohn for your review and above all for the mention of the staff
4 out of 5
Recommended
for Everyone
by A verified traveler from N Yorks UK

Very nice hotel

Posted Sep 23, 2017
Pros: Good quality, comfortable and good , helpful staff and good breakfast choice.
Location: A bit further out from the station and town centre than we expected.
Arrived early but no problem, we were given a room that was ready. We travelled by train to Bologna and some directions on how to get from the station would have been helpful.
Comment from Hotel Management
Nov 13, 2017 by Gigliola, Hotel Management
Thank you John for your review! Hope to welcome you again
5 out of 5
by ChihWei

Highly recommended.

Posted Sep 14, 2017 on Hotels
They gave us a room with a balcany which surprised me, The bed is very comfortable. The buffet breakfast is delicious and included in the room rate. The hotel also provided us the free bike so we can easily explore the town in in day.
Comment from Hotel Management
Sep 19, 2017 by Gigliola, Hotel Management
Thank you Chicwei for the feedback. We are pleased to read you liked the service of free bikes that we offer. Hope to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

close to train station

Posted Sep 8, 2017
Pros: Great location and nice design of interior.
Cons: A/C was loud in our room.
Location: the location is perfect to all buses and train station. Arena is 15 min walk.
The hotel is walking distance from train station and to Arena. We were enjoyed staying there even for one night. The breakfast was excellent in a pretty garden. The air conditioner was a little laud in our room. In general, it was a pleasant stay and it was a great location. I will come back to this hotel in the future.
Comment from Hotel Management
Sep 11, 2017 by Gigliola, Hotel Management
Thank You Violetta for your review and sorry if you found the air conditioner too laud... We will let it check
5 out of 5
by Sarah

Great hotel, great srvice

Posted Sep 7, 2017 on Hotels
Love this hotel, nothing bad to say. Lovely rooms, great service!
Comment from Hotel Management
Sep 11, 2017 by Gigliola, Hotel Management
Thank you Sarah for your wonderful review
4 out of 5
by TERRY

Comfortable hotel in good location

Posted Sep 6, 2017 on Hotels
Comfortable hotel with great breakfast in a very convenient location, shower was a little tight and difficult to maneuver and weak wifi.
Comment from Hotel Management
Sep 11, 2017 by Gigliola, Hotel Management
Thank you Terry for your feedback. You are right, some showers have quite standard size but we are goign to improve them. Hope to see you again