We got to the place on July 6th, 2017at 3:00 pm. It was a B&B but we were not clearly informed as the name was HOTEL Magnolia. We tried to call a given number but that line was down. After a while someone popped up from the inside and opened the door. We got to the room but it was undone, and the entire place looked dirty. Our room was finished 20 minutes after, and no-one ever showed up again in 5 days to clean, change towels or make the beds. The breakfast area was a joke! The two coffee machines were down, the water fountain was dry, plates, cups and tableware were piling up in the sink, the floor had not been swept for many days. In the first morning there was milk in the fridge and bread in a basket, than never more. The internet signal at the place was down for the whole period. We were told to use a temporary internet signal, which later we came to know it was coming from the neighbor's house. It worked for two days. After that we had to go to a near train station at an internet café to download and send emails. Booked guests kept arriving at the place and would wait around for the staff to come, for 2 to 3 hours. Departing guests left without paying as there was no one to collect moneys. On the last day of our stay a lady came around to clean the place but she was completely lost. HOTEL Magnolia a B&B in Verona, Italy, must be ruled out immediately from Hotel. Com list.