Ratings based on 1,339 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
Posted May 30, 2017 on Hotels
Staff so welcoming and helpful, they actually had a room for us at 7.30am! Unbelievable. Plenty of room, quite outdated but very clean
for Everyoneby A verified traveler from leeds
Nice hotel close to barsPosted May 30, 2017
Had a good time at the hotel. Staff were friendly. The hotel bar was lovely too. The beds were a bit on the hard side for me but I suppose is personal preference. There were a few things That needed updating for example the hair dryer in the bathroom was hanging off the wall so didn't dare use it. Apart from that the hotel was fine.
for Everyoneby A verified traveler from MA
Great location.Posted May 30, 2017
The hotel is quite dated and does probably need some refurbishing. The location is excellent and within walking distance of almost all attractions in Dublin. The staff was very helpful.
for Everyoneby A verified traveler from Ontario, Canada
An O.K Hotel.Posted May 28, 2017
Pros: Price. Staff. Always lots of "Good" coffee & tea in the room. Most rooms very spacious, if you don't mind no view.
Cons: Better internet system.
Location: Lots to do nearby. You are basicly in the heart of things, restaurants, pubs, shopping, mall around the corner, etc.
For the cost it was fine. We should have choosen something a little closer to bus stop. No wi-fi in the rooms. But then again the cost was much less than all other Hotels. Staff was amazing. Rooms did have lots of character!!!
for Everyoneby A verified traveler from TX
Nice hotel in a great locationPosted May 25, 2017
Pros: See above
Cons: WIFI! It was only available on floor level one. It's something you want to be able to have it in the rooms where you have comfort and privacy.
Location: Lots of shopping, restaurants & bus stops. All walkable and it felt safe.
Our hotel was chosen online without ever being in Ireland. That can always be scary! It turns out we loved the hotel and the location! We actually wished that we could stay longer! Thanks for a great experience Grafton!
by A verified traveler from Manchester
Location was good.Posted May 25, 2017
Very outdated, bed bad very hard mattress, curtains couldn't close as broken, net rail broken, old box tv, toilet door handle screws loose very old outdated furniture, some round pin plugs, shower bad as had to turn the knob but very hard to turn. Wifi was told you could get on the 1st floor but couldn't & could get it outside door of the hotel reception. Staff were friendly & good location but wouldn't stay there again. When mentioned about my concerns we were told hotel is being closed from Monday for refurbishment which will take 2 years but when I came home had a look on the hotel site & no mention of closing for refurbishment but showing availabilities.
by A verified traveler
Avoid if you need wi-fiPosted May 22, 2017 on Hotels
Whole plance in need of a major refurb. Run-down, tatty and not clean. No Wi-Fi in the rooms, only at a lounge on the 1st floor and then the Wi-Fi keeps dropping. Lounge is full of guests crowded around a couple of old sofas and tables struggling to connect to the internet. No good for business trip - avoid.
by A verified traveler from Toronto
Good location- Terrible Quality HotelPosted May 21, 2017
Friendly desk staff and easy check in however our room was disgusting and when we asked for new bed skirt and addressed the stains (what looked like blood or some dark brown fluid) the manager/staff member said there is nothing they can do. The bed skirt looked like someone stepped on it a hundred times with dirty shoes, bed comfort is "okay", the inner curtain fell at which the manger/staff member just came and chucked it to the corner of our room instead of fixing it or taking it out of our room and the curtains were so dirty I was afraid to touch it (frequently washed my hands if I had to open or close the blinds). Also wi-fi is on separate floor and goes in and our (very poor quality). Only thing we enjoyed is it was across the Hairy Lemon (great food, service & drinks) and walking distance to everything.
Happy tripPosted May 18, 2017 on Hotels
Fantastic trip .absolutely loved Dublin. Fantastic shopping and pub culture .people are amazingly friendly
for Everyoneby A verified traveler from Indiana
Nice staff ButPosted May 18, 2017
Pros: The location
Cons: See Above.
Location: If you like to walk, which I do all kinds of things. Get a map of the city that will guide you.
The hotel was ok nothing more. Needs an update on T.V., internet was only on the 1st floor and if you had three people on it that was to many, fix windows mine wouldn't lock, Toilet wouldn't always flush, the lobby didn't give you that warm feeling or welcoming kind of cold add some flowers and brighten it up. They need to get rid of the lights hanging out side or have it done by a professional. Get new tables and chair that sit outside and clean the area. That area could be so welcoming if done right.