Ratings based on 966 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Overnight stay in the heart of Georgian Dublin.

Posted Aug 17, 2017
Well connected but peaceful part of the City about 5 mins walk from St Stephens and 10 mins from temple bar. Hotel was friendly modern comfortable and nicely laid out with contemporary furnishings. The beds were dreamy. We dint eat there but the menu looked interesting and the bar was well stocked and cosmopolitan. Delightful late performance by smooth jazz duo called the Jaffa Cakes really added to the ambience. Would definitely return next time for longer and explore this impressive quarter of Dublin
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Very nice and helpful staff. We paid to have breakfast included. It was a good move. Breakfast was great and convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from windsor

Beautiful hotel close to the town

Posted Aug 7, 2017
Really enjoyed are stay at the Hilton hotel Dublin. Lovely and clean. Friendly staff. So close to the town and all the bars and pubs. We can't wait to go back! The only thing that would make it even better was if the hotel had a swimming pool/spa area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, minutes from downtown

Posted Jul 30, 2017
Pros: the large clean room and the location
Cons: One manager was very difficult to deal with
Location: It is a short taxi ride to all major attractions.
the hotel was clean and well located. It is about 8-10 minutes by taxi to downtown. the location is nice. It is directly across from the canal. It is quite at night. With one exception the staff were great. They were friendly and helpful. One of the managers was very difficult to deal with though everything was fine in the end. The room was quite large and very comfortable.
Comment from Hotel Management
Jul 31, 2017 by Cristina Mutruc, Hotel Management
Dear Mr Short, Many thanks for taking time to share your feedback following your recent stay at the Hilton Dublin. We are pleased that you have found the hotel location to your satisfaction. However we are disappointed that your staff experience was not up to your expectations. A hotel representative will contact you regarding the above mentioned. Kind Regards, Cristina Mutruc PA to General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Southampton

Quiet area of Dublin

Posted Jul 27, 2017
This was a comfortable hotel within easy walking distance of Dublin centre. Didn't book breakfast as thought it was expensive. Staff very helpful.
Comment from Hotel Management
Jul 27, 2017 by Cristina Mutruc, Hotel Management
Dear Guest, Many thanks for taking time to share your experience following your recent stay at the Hilton Dublin. We are delighted that you had an enjoyable stay and pleased that the hotel, the location and the staff were to your satisfaction. We look forward to welcoming you back. Kind Regards, Cristina Mutruc PA to General Manager
3 out of 5
by A verified traveler

Very overpriced!

Posted Jul 24, 2017
Paid a fortune for this hotel and got very little for it. About a 10 min taxi journey from city centre, so the location was ok. Or 2 stops on the tram which was directly outside. Just small things like, no complimentary biscuit to go with your tea. I teabag each and one little carton of UHT milk each. For the price you would expect a little more. We felt the cost certainly wasn't reflected in our 'complementaries' :-(
Comment from Hotel Management
Jul 24, 2017 by Cristina Mutruc, Hotel Management
Dear Guest, Many thanks for taking time to share your feedback following your recent stay at the Hilton Dublin. We are disappointed to read that your stay did not live up to your expectations . As a brand standard we have 2 breakfast tea 2 herbal teabags plus coffee, sugar sachets and 2 carton of milk in each room. We regret that you felt the price did not reflect the complimentary items. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. We regret that this was not your impression and offer our apologies. We hope you will consider our hotel for your future stays. Kind Regards, Cristina Mutruc Hilton Dublin
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Nice well run hotel away from the tourist center. But, right on the tram line which makes it a quick/short trip to Grafton Street.
Comment from Hotel Management
Jul 19, 2017 by Cristina Mutruc, Hotel Management
Dear Guest, Thank you very much for your feedback following your recent stay at our hotel. I am delighted that you found our hotel particularly the location to your liking, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team. Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Dublin. Sincerely, Cristina Mutruc PA to General Manager
3 out of 5
by A verified traveler

Outdated rooms, poor location, over prices

Posted Jul 16, 2017
This is the worst Hilton I have stayed in. Overpriced room, outdated room, overpriced services $150 AU to wash 5 items of clothes! $40 AU to eat 1 x small serve of fries as room service. Poor location on the outskirts of the city, no concierge.
Comment from Hotel Management
Jul 18, 2017 by Cristina Mutruc, Hotel Management
Dear Guest, Many thanks for your review. We are very sorry you were unhappy however the description of the hotel does not match to our hotel as we are located 15 min walking distance from the city center, the tram stop being outside the hotel door. We are sorry your experience did not match your expectations. Regards, Cristina Mutruc PA to General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for comfort

Posted Jul 15, 2017
We really enjoyed this hotel. It is a little bit far of a walk from the main city center.
Comment from Hotel Management
Jul 17, 2017 by Cristina Mutruc, Hotel Management
Dear Guest, Thanks for staying with us. We appreciate your feedback! We are delighted you have enjoyed the stay with us. We look forward to welcoming you back. Kind Regards, Cristina Mutruc Hilton Dublin
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex, UK

Wonderful hotel & location

Posted Jul 10, 2017
We had a lovely time & The Hilton hotel is a fabulous hotel
Comment from Hotel Management
Jul 10, 2017 by cristina mutruc, Hotel Management
Dear Vicky, Many thanks for your review here on Expedia community. We are delighted that you had an enjoyable stay with us and found the to your satisfaction. We are looking forward to welcoming you back to the hotel. Kind Regards, Cristina Mutruc