Ratings based on 704 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
great location, quiet, easy parking, good breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very good location

Posted Jul 9, 2017
So close to city centre but quiet and near to railway station. Great breakfasts. Very good value.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Good value comfortably meets requirements

Posted May 24, 2017
Pros: Simplicity
Cons: Breakfast
Location: Excellent
Second stay at Matejko and consistently provided for my needs. Comfortable and clean room without frills and simple Polish breakfast. Relaxed and competent staff. Handy location for Kraków places of interest - competitive pricing on rooms with good privacy.
4 out of 5
by Jan

Great location but hotel utdated

Posted May 12, 2017 on Hotels
Hotel design and furniture need refreshment and updating
3 out of 5
by A verified traveler from uk

Good location but poor facilities

Posted Apr 22, 2017
Pros: Warm rooms, shower was good too.
Cons: In need of modernisation.
Location: Great location near to train, bus and tram station. Central to all tourist attractions
Krakow is a great place to visit but hotel facilities were just ok. Booked double room but were given twin beds and told double beds not guaranteed as they were not always available. Free breakfast was fine if you're an early riser as the diner gets really busy at 9.00am and later. The biggest disappointment was no tea or coffee in the room only a bottle of water. The room was warm and comfortable meaning the free water was also warm! Television in the room did not have any English channels so was worthless to us. We requested early morning call one day for an organised trip but it did not happen. Their website says bar and lounge - there wasn't one. Also spa and wellbeing - no such thing. Threadbare carpet on stairs and really dated decor. However, apart from these negative points the hotel is clean and warm, great location and comfortable rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from France

Great value for the money!

Posted Mar 19, 2017 on Ebookers
Pros: Quiet and clean.
Cons: Minibar, tea/coffee maker.
Close to the Train Station, old city and local night life.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wroclaw

Great location

Posted Mar 4, 2017
Pros: Convenient location, friendly staff and fantastic breakfast.
Cons: Just a little bit outdated in style
Booked this hotel mainly because of location. We weren't disappointed: One minute away from the Central Station, with a bus stop around the corner that goes straight to the Wieliczka salt mines and five minutes away from the Rynek. The staff was friendly, the rooms though a bit outdated in style were comfortable and clean. The breakfast offered a wide range of options, from cold cuts to yogurt, cereal, fruit, scramble eggs and sausage. Highly recommended!
4 out of 5
by Gareth

Posted Feb 1, 2017 on Hotels
A conveniently located hotel that provides adequate accommodation. Decor is dated but kept well maintained and cleaned. We have stayed here several times whilst passing through Krakow. Breakfast is sufficient and front desk service very efficient and friendly.
4 out of 5
by Edyta

Posted Feb 1, 2017 on Hotels
fresh bread will be fine to get to the breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent location

Posted Jan 20, 2017
The room is a bit old and worn. The shower facilities need renovation. There was no English TV channel. But the staff were friendly and helpful and breakfast was very good. Hotel is inexpensive for the excellent location - walking distance to the Main Square (wonderful restaurants) and railway station.