Ratings based on 961 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Perfect location in Old Town

Posted Dec 5, 2017
Perfect location to The Square in the Old Town as only a few minutes walk across the park, close enough without being on top of the hustle. Excellent facilities in the hotel although didn’t actually used the Gym or Spa it looked excellent. Staff could use a lesson in friendliness but that said they were helpful when approached. Overall excellent hotel that I would recommend and would definitely book again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Radisson Blu Krakow

Posted Nov 27, 2017
Pros: Good position in Krakow
Very well positioned hotel with good,comfortable facilities. Check in was excellent. At times the lobby bar seemed too busy for the two staff as they were also providing drinks for the restaurant.
5 out of 5
Recommended
for Couples
by A verified traveler from Staffordshire

Great for a weekend away

Posted Nov 15, 2017
Pros: Small acts such as finding a Apple lead to charge my partner's iPhone, decent view and friendly staff always make a hotel stay nice.
Cons: They offered a deal for breakfast + room improvement but we couldn't get our heads around it at first, would have been great to hear before arriving.
Location: The main square is nearby with lots of bars, it's also where most of the sights are such as the Cathedral.
Location was great as it was just a few minutes walk from the main square and many sights. Would definitely stay again and recommend to others.
Comment from Hotel Management
Nov 19, 2017 by ., Hotel Management
Dear Alex Thank You for your stay and nice feedback. I'm happy you like our hotel, location and Staff. I'll be greatful if you give me more details regarding deal for breakfast and room improvement because I don't know what you mean " great to hear bfore arriving". This offer is available only at check in. If you take a breakfast you have also better room. I hope you will visit us again during your next stay in Krakow :) Best regards Monika Guest Service Monika
4 out of 5
Recommended
for Everyone
by A verified traveler from Krakow

Nice clean hotel

Posted Nov 11, 2017
The hotel was very clean and well kept. Staff were very helpful but didn't make a huge effort to appear friendly and welcoming. The room was nice, however the bed wasn't very comfortable and also the rooms were cold. We had air con but no heating, considering it's november maybe the provision of dressing gowns would have been helpful. Good location, couple of minutes walk from the city centre but not in their centre so nice and quiet. Breakfast was slightly pricey (70 PLN) however there's a couple of little cafes on the street next to the hotel (GOSSIP / NAPNAP cafe) that made us lovely breakfasts for a much cheaper cost! Overall very nice hotel, recommend staying here.
Comment from Hotel Management
Nov 19, 2017 by ., Hotel Management
Dear Naomi Thank you for choosing our hotel during your stay in Krakow and your feedback. I would like to apologize you for inconveniences with bed and heating system. If you have any problems during stay and you inform us we are always able to fix all problems. We can add softer mattress on the bed or warm up the room. We have heating system on so I'm very suprised that you didn't feel comfortable in the room. I'll be very happy if you visit us again during your next stay in Krakow. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Friendly, great food, clean and modern

Posted Nov 7, 2017
I have tried a few of the newer hotels in Krakow and this is by far the most pleasant. The rooms are also well designed with a practical bathroom.
Comment from Hotel Management
Nov 17, 2017 by ., Hotel Management
Dear Kay Thank you for your nice feedback and your recommendation. It's always nice hosting you in our hotel. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle

Great hotel in fabulous location

Posted Nov 6, 2017
Great hotel in short walk of city centre. Brilliant base to explore an amazing city
Comment from Hotel Management
Nov 17, 2017 by ., Hotel Management
Dear David Thank you for choosing our hotel during your stay in Krakow. I'm happy to hear we made your stay memorable and hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from kent, united kingdom

Luxury hotel amongst the city

Posted Nov 6, 2017
Upon arrival the staff where pleasant and professional, check in was very quick and although we turnt up early they still found us a room. The quality of the rooms is very good the only thing was that there wasn’t many English speaking channels just the news by as we was only there for a few days t didn’t affect us. The bonus of the hotel was as soon as you stepped out the front door you was opposite the city centre within couple of minutes it’s walk we was at the town square ( which was beautiful at night time). Overall I would go back to this hotel to visit again with no hesitation.
Comment from Hotel Management
Nov 17, 2017 by ., Hotel Management
Dear Danni Thank you for choosing our hotel during your stay in Krakow. I'm happy to hear you had a nice stay and hope to host you again. Best Regards Monika Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from krakow

Posted Oct 30, 2017
Fab weekend break for our birthdays, hotel excellent very central to everything. Recommended
Comment from Hotel Management
Nov 17, 2017 by ., Hotel Management
Dear Paul Thank you for choosing our hotel during your stay in Krakow. I'm happy to hear we made your stay memorable and hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel in great location

Posted Oct 25, 2017
Had a very pleasant stay in this hotel last week. The staff were very friendly and helpful and the rooms were very comfortable. The location is perfect for exploring the city.
Comment from Hotel Management
Nov 19, 2017 by ., Hotel Management
Dear Angela Thank you for your feedback after your stay with us. It is great to hear we made your stay so memorable:-) I hope to host you soon here at Radisson Blu in Krakow Best Regards Monika
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeenshire

Central hotel for walking round Krakow

Posted Oct 21, 2017
We found this hotel very convenient for our few days in Krakow. It was within a few minutes walk from the square or in the opposite direction the river.
Comment from Hotel Management
Nov 19, 2017 by ., Hotel Management
Dear Jim Thank you very much for taking your time and writing nice words about our hotel. We do hope that you or perhaps somebody from your family or friends will visit us in the nearest future. Thank you very much once more for your review. Monika Guest Service Manager