Reception

Reviews of Hotel am Mirabellplatz

4 out of 5
Hotel am Mirabellplatz
Paris-Lodron-Strasse 1, Salzburg, Salzburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 438 reviews" "
Rating 8 - Good. 112 out of 438 reviews" "
Rating 6 - Okay. 16 out of 438 reviews" "
Rating 4 - Poor. 11 out of 438 reviews" "
Rating 2 - Terrible. 3 out of 438 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tayler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Very friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and located in the heart of the beautiful city of Salzburg close to all the main attractions, and very convenient for the very good transport links.
Stayed 7 nights in Mar 2024

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location, staff very friendly and accommodating
Stayed 4 nights in Feb 2024
Response from bm on Mar 8, 2024
Dear Kathryn,It is excellent to see that you were greatly satisfied with your stay and especially appreciated the friendly and helpful service of our staff, as well as the convenient location of our hotel. Thank you very much for staying at our Hotel am Mirabellplatz and giving us this amazing review. It would be a pleasure to see you again for another stay at our hotel. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff were great!
Stayed 2 nights in Feb 2024
Response from bm on Feb 23, 2024
Dear Daryl,It is wonderful to hear that you felt very well assisted by our staff and were greatly satisfied with their services. Thank you very much for being our guest and giving us this amazing review. We are delighted that you stayed at our Hotel am Mirabellplatz, and we hope that you will do so again in the future. Kind regards, Lisa Gissel – Resident Manager

8/10 Good

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was lovely.
Stayed 3 nights in Jan 2024
Response from bm on Feb 8, 2024
Dear Kirsten,We are delighted that you had a nice stay at our hotel and were especially satisfied with the service of our staff. Thank you very much for being our guest and giving us a very good review. It would be a pleasure to welcome you back at our hotel on your next visit to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Neeta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in Dec 2023
Response from bm on Jan 25, 2024
Dear Neeta,It is excellent to see that you enjoyed your stay at our hotel and had a pleasant time with us. Thank you very much for being our guests and giving us this amazing review. It would be a pleasure if you returned to our Hotel am Mirabellplatz whenever you have the chance to come back to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel in safe location within walking distance to restaurants, shopping, and sites.
Stayed 4 nights in Dec 2023
Response from bm on Feb 5, 2024
Dear Paul,Thank you so much for staying at our hotel and giving us this awesome review. We are thrilled that you liked our hotel and its convenient location and easy access to all places of interest. It has been very nice to have you as our guest, and we hope that you will consider our Hotel am Mirabellplatz again for your next stay in Salzburg. Kind regards, Lisa Gissel – Hotel Director

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we walked everywhere. Breakfast buffet was superb, packed with local food from local providers, so fresh and tasty! Easily accessible to anything in the city
Stayed 3 nights in Dec 2023
Response from bm on Jan 9, 2024
Dear Jacqueline,We are delighted that you liked the location of our hotel and its proximity to the sightseeing spots in the city. It is nice to hear that you greatly enjoyed our breakfast buffet. Thank you very much for coming to our hotel and giving us a very good review. We would be very happy to see you again someday at our hotel. Kind regards, Lisa Gissel – Hotel Director

8/10 Good

Gary

Stayed 2 nights in Dec 2023
Response from bm on Jan 22, 2024
Dear Gary,We are very happy that you enjoyed your stay at our hotel and found everything quite satisfying. Thank you so much for your visit and your kind review. It would be very nice if you returned to our hotel whenever you have the chance to come back to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking to all the key highlights of this beautiful city. Reception staff were very helpful, going above and beyond on recommendations. Would highlly recommend
Stayed 3 nights in Dec 2023
Response from bm on Jan 2, 2024
Dear Emma,It is such a wonderful compliment for us that you greatly enjoyed your stay at our hotel and can recommend it to other guests. We are thrilled that you appreciated the convenient location and the helpfulness of our staff. Thank you very much for your visit and your awesome review. It would be a pleasure to welcome you back for another stay at our Hotel am Mirabellplatz. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and conveniently located hotel
Very comfortable and conveniently located hotel; we enjoyed our stay very much. The staff was friendly and helped us all the way.
Stayed 2 nights in Dec 2023
Response from bm on Jan 2, 2024
Dear valued guests,We are delighted that you found your stay very satisfying and enjoyed its comfort, convenient location, and the service of our staff. Thank you very much for coming to our hotel and taking the time to give us this amazing review. It would be very nice if you considered our Hotel am Mirabellplatz again for another stay in Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Jan 2, 2024
Dear Maurice,It is excellent to see that everything worked out perfectly during your stay and that you were greatly satisfied with our hotel. Thank you so much for choosing our Hotel am Mirabellplatz and giving us this fantastic rating. We hope that you will come back on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

6/10 Okay

Ricardo

Traveled with family
Not what I expected
Not sure which angle the photo was taken from as there is no space around the building at all. It is part of a city block of buildings while the hotel photo shows a beautiful structure standing majestically alone. Breakfast was very good.
Stayed 1 night in Dec 2023
Response from bm on Dec 29, 2023
Dear Ricardo,Our hotel has two sides as it stands on the corner of a crossroad. The pictures show the side of the hotel with its entrance exactly as it is. We are very sorry that you expected something else, but a quick glance at the map provided by Expedia shows the location of our hotel and its surroundings. Thank you very much for your visit and your feedback. We are very sorry that you were not fully satisfied with your stay. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Caron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of Salzburg
Wonderful hotel, very comfortable… Loved the robes and slippers. Only bad part was having to wait until the very last moment for our room to be done while we saw everyone else check in.
Stayed 1 night in Dec 2023
Response from bm on Dec 29, 2023
Dear Caron,We are very happy that you had such a nice stay at our hotel and found it very comfortable. Please accept our apologies that there was some waiting time until the room was ready. We try to have them all cleaned as soon as possible, but depending on the room category and the check-out of the previous guests, it can take some time. However, they should all be ready at the appointed check-in time.Thank you very much for coming to our hotel and giving us this fantastic review. It would be a great pleasure to welcome you back to our Hotel am Mirabellplatz in the future. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

LISEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
Friendly staff, nice breakfast, fantastic location.
Stayed 2 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Lisel,Thank you so much for your great satisfaction with your stay and this awesome review. We are delighted that you appreciated the friendly service of our staff, the convenient location, and our breakfast buffet. We hope that you will consider our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite accommodation of our trip so far. Spacious and a luxurious feel. Excellent staff
Stayed 5 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Sarah,It has been very nice to have you as our guests, and we are very happy that you liked your stay at our hotel. It is wonderful to hear that you appreciated the comfort of the room and the service of our staff. Thank you very much for choosing our Hotel am Mirabellplatz for your stay and giving us this awesome review. We hope that you will return to our hotel whenever you have the chance to come back to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Fook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very near to all the tourist attractions within 5 min walk so it’s super convenient! The front staff are also very friendly and always willing to assist with any questions that we have! Really enjoyed our stay!
Stayed 3 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Fook,We are delighted that you had a most pleasant stay at our hotel and found everything to your satisfaction. It is nice to hear that you were especially satisfied with the friendly and helpful service of our staff and with the convenient location of our hotel. Thank you very much for being our guests and giving us this amazing review. It would be a pleasure if you considered our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at Hotel Am Mirabellplatz. The staff were super friendly, the breakfast was delicious and the location is great! It’s walkable to the main points of attractions and close to the tour guide stations. It is only 5 mins away from the train station so very convenient. The room was great and clean! Thank you for making our stay in Salzburg unforgettable!! :)
Stayed 2 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Trisha,Excellent how much you enjoyed your stay at our hotel and greatly appreciated the service of our staff and the location of our hotel. We are glad you were also satisfied with our breakfast buffet. Thank you very much for staying at our Hotel am Mirabellplatz and giving us this awesome review. We hope that you will return to our hotel on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Nana

Stayed 3 nights in Dec 2023
Response from bm on Dec 21, 2023
Dear Nana,An amazing rating you have given us here! We are thrilled that you enjoyed your stay, and we thank you very much for your great satisfaction. It would be a pleasure if you considered our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

giancarla

Stayed 1 night in Dec 2023
Response from bm on Jan 8, 2024
Dear Giancarla,It is wonderful to see that everything turned out perfectly during your stay and that you had a pleasant time at our hotel. Thank you very much for coming to our hotel and giving us this amazing review. Please stay again at our Hotel am Mirabellplatz whenever you have the chance to come back to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Claudia

Stayed 3 nights in Dec 2023
Response from bm on Jan 8, 2024
Dear Claudia,Thank you very much for choosing our Hotel am Mirabellplatz for your stay and sharing your excellent review with us. We are thrilled that you appreciated our hotel so much, and we hope that you will return to our hotel on your next visit to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Diane

Stayed 3 nights in Dec 2023
Response from bm on Jan 8, 2024
Dear Diane,We are very happy that you had a most pleasant stay at our hotel and found everything very satisfying. Thank you so much for your visit and your fantastic rating. It would be a pleasure to welcome you back for another stay at our Hotel am Mirabellplatz. Kind regards, Lisa Gissel – Hotel Director

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location with good transport links. Walkable to old town, shopping and station. Staff were friendly.
Stayed 3 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Sarah,We are very happy that you appreciated the location of our hotel and its easy access to public transportation. It is nice to hear that you were also satisfied with the friendly service of our staff. Thank you very much for coming to our hotel and giving us a very good review. It would be a pleasure to welcome you back on your next trip to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Colleen,Thank you so much for your great satisfaction with your stay at our hotel and for your amazing rating. We are delighted that everything worked out perfectly during your stay, and we hope that you will return to our Hotel am Mirabellplatz on another occasion. With kind regards, Lisa Gissel – Hotel Director

4/10 Poor

Dennis

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Dennis,We are very sorry to see that you were not satisfied with your stay at our hotel. Please accept our sincere apologies. It would help us very much to understand if we knew what you did not like or what went wrong. Thus, we could make improvements accordingly. Thank you very much for your visit and your feedback. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Paula Louise

Stayed 3 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Paula Louise,It is excellent to see that you had a most pleasant stay and found everything to your satisfaction. Thank you very much for coming to our hotel and giving us this amazing rating. We hope that you will consider our Hotel am Mirabellplatz again in the future. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Dec 12, 2023
Dear Brent,Thank you so much for choosing our Hotel am Mirabellplatz and being greatly satisfied with everything. We are very happy that you had a pleasant time with us, and we hope that you will return to our hotel on your next visit to Salzburg. Thank you again for sharing your wonderful experience with us. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Dec 7, 2023
Dear David,We are delighted that you stayed at our Hotel am Mirabellplatz and found everything to your satisfaction. Thank you very much for taking the time to give us this amazing review. It would be very nice if you considered our hotel again on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Maargaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and gracious staff. Wonderful breakfast.
Stayed 5 nights in Nov 2023
Response from bm on Dec 6, 2023
Dear Maargaret,It has been a great pleasure to have you as our guest, and we are thrilled to see that you found everything to your satisfaction. It is excellent to hear that you especially enjoyed our breakfast buffet and the service of our staff. Thank you very much for staying with us and giving us this awesome review. It would be very nice if you returned to our Hotel am Mirabellplatz on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Claudine

Stayed 2 nights in Nov 2023
Response from bm on Dec 5, 2023
Dear Claudine,It is wonderful to see that you had such a pleasant stay at our hotel and found everything to your satisfaction. Thank you very much for your visit and your amazing rating. We hope that you will return to our Hotel am Mirabellplatz on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 3 nights in Nov 2023
Response from bm on Nov 29, 2023
Dear Mark,We are very happy that you enjoyed your time at our hotel and were very satisfied with the convenient location and the friendly service of our staff. Thank you so much for this amazing review. Please stay again at our Hotel am Mirabellplatz whenever you decide to come back to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from bm on Dec 19, 2023
Dear Larry,It is wonderful to see that you greatly enjoyed your stay at our hotel and found everything very satisfying. Thank you so much for your visit and your amazing review. Please stay again at our Hotel am Mirabellplatz whenever you have the chance to come back to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Tania, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really wonderful. It is a very easy walk (10 minutes or less) to the Salzburg Old Town and several very interesting sights and very good restaurants. And then there are buses going even further just outside the hotel door. The rooms are very comfortable and clean with everything you would need to enjoy a stay in Salzburg. But really best of all are the staff. Everyone is extremely friendly and helpful, such as suggesting the most important sights and getting restaurant reservations. We will surely come back to visit Salzburg as there is too much still to see and we will stay here again without a doubt.
Stayed 2 nights in Nov 2023
Response from bm on Nov 24, 2023
Dear Tania,What a kind and amazing review you have given us here! We are very happy that you felt so comfortable at our hotel and enjoyed its location, easy access to public transportation, as well as the comfort and cleanliness of the room. We are glad you felt very well assisted by our staff.It has been very nice to have you as our guests, and we are thrilled to hear that you would like to stay again at our Hotel am Mirabellplatz. It would be a pleasure to see you again on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Emilie, Palatine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Highly recommend. Clean, quiet, centrally located.
Stayed 1 night in Nov 2023
Response from bm on Nov 13, 2023
Dear Emilie,We are thrilled that you had such a wonderful stay at our hotel and found everything to your satisfaction. It is nice to see that you particularly liked the cleanliness, quietness, and location of our hotel, and can recommend it to other guests. Thank you very much for your kind words and this awesome review. It would be a pleasure to welcome you back for another stay at our Hotel am Mirabellplatz. With kind regards, Lisa Gissel – Hotel Director

8/10 Good

Nicola Winifred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good welcome by the reception staff. The room was very clean and the breakfasts were excellent!
Stayed 4 nights in Nov 2023
Response from bm on Nov 10, 2023
Dear Mrs. Winifred,It is nice to hear that you enjoyed the friendly welcome of our staff and our breakfast buffet. We are glad you were also satisfied with the cleanliness of the room. Thank you very much for coming to our hotel and giving us a wonderful review. It would be a pleasure to see you again on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

8/10 Good

Ida Cristina Mazoni A Lyra

Stayed 6 nights in Oct 2023
Response from bm on Nov 29, 2023
Dear Mrs. Mazoni A Lyra,Thank you very much for choosing our hotel for your stay in Salzburg and giving us a wonderful review. We are delighted that you enjoyed your stay, and we hope that you will come back to our hotel on a future visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

LINDSEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from bm on Nov 3, 2023
Dear Lindsey,We are very happy that you stayed at our hotel and had such a pleasant experience. Thank you very much for your visit and your amazing review. We would be delighted if you considered our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Hope

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was amazing. This hotel was a nice surprise of how great it was. Breakfast the best, rooms were large, bud stop outside. Perfect stay
Stayed 1 night in Oct 2023
Response from bm on Oct 24, 2023
Dear Hope,We are thrilled that you had a most pleasant stay at our hotel and were greatly satisfied with everything. It is wonderful to hear that you liked the service of our staff, our breakfast buffet, and the easy access to public transport and tour buses. Thank you very much for choosing our Hotel am Mirabellplatz and giving us this awesome review. It would be a pleasure to welcome you back for another stay at our hotel. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. It is close to everything. It is very clean and the ladies at the front desk are wonderful!
Stayed 3 nights in Oct 2023
Response from bm on Oct 24, 2023
Dear Teresa,Thank you so much for your kind words and your great satisfaction with your stay at our hotel. We are very happy that you appreciated the convenient location and cleanliness, as well as the service of our staff at the reception desk. It has been a pleasure to have you as our guests, and we hope that you will return to our Hotel am Mirabellplatz on another occasion. Thank you again for sharing your fantastic review with us. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

james, masontown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a better than average spot for what it costs
Stayed 2 nights in Oct 2023
Response from bm on Oct 16, 2023
Dear James,We are very happy that you liked your stay at our hotel and found everything very satisfying. Thank you so much for your visit and this amazing review. We hope to see you again someday for another stay at our Hotel am Mirabellplatz. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Lames

Stayed 2 nights in Oct 2023
Response from bm on Nov 6, 2023
Dear Lames,Thank you so much for staying at our hotel and giving us this amazing review. It is excellent to see that you found everything to your satisfaction. Please stay again at our Hotel am Mirabellplatz whenever you decide to come back to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Salzburg. Close to everything, very quiet and safe!!
Stayed 4 nights in Sep 2023
Response from bm on Oct 12, 2023
Dear David,It has been a great pleasure to have you as our guest, and we are thrilled that you found everything to your utmost satisfaction. It is excellent to see that you appreciated the location and quietness. Salzburg, in general, is a very safe city.Thank you very much for coming to our hotel and sharing your amazing experience with us. We hope that we may see you again someday at our Hotel am Mirabellplatz. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Darren

Traveled with group
Perfect location close to old town Saltzburg and restaurants.
Stayed 5 nights in Oct 2023
Response from bm on Oct 12, 2023
Dear Darren,Thank you so much for choosing our Hotel am Mirabellplatz for your stay and giving us this awesome review. We are very happy that you especially enjoyed the location of our hotel. Please visit us again whenever you decide to return to Salzburg in the future. With kind regards, Lisa Gissel – Hotel Director

8/10 Good

Richard, Issaquah

Stayed 2 nights in Sep 2023
Response from bm on Oct 12, 2023
Dear Richard,It is nice to see that you had a pleasant stay at our hotel and were quite satisfied with everything. Thank you very much for your visit and for your very good review. We hope that you will consider our hotel again whenever you return to Salzburg next time. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, walking distance to the Mirabella gardens and old town Salzburg. Clean and comfortable, friendly staff. Parking garage was a short block away, 22 euros per 24hrs with hotel discount, plenty of spaces. There is a drop off zone right in front of hotel for check in and unloading luggage.
Stayed 2 nights in Oct 2023
Response from bm on Oct 10, 2023
Dear Heather,Excellent that you were very satisfied with your stay and liked our hotel, its proximity to the sightseeing spots, the cleanliness and comfort, and the friendliness of our staff. It has been very nice to have you as our guests, and we thank you very much for this amazing review. Please stay again at our Hotel am Mirabellplatz whenever you return to Salzburg next time. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Daphne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice and convenient hotel for our group!
Stayed 1 night in Oct 2023
Response from bm on Oct 9, 2023
Dear Daphne,We are thrilled that you and your group stayed at our hotel and had a very pleasant time with us. It is great to see that everything worked out perfectly, and we thank you very much for sharing this fantastic review with us. It would be very nice if you considered our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Layne, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to all of the sites. Very helpful customer service.
Stayed 1 night in Oct 2023
Response from bm on Oct 9, 2023
Dear Layne,It is wonderful to see that you appreciated your stay at our hotel, liked its convenient location, and felt very well assisted by our staff. Thank you so much for staying at our hotel and giving us this awesome review. Please stay again at our Hotel am Mirabellplatz whenever you decide to return to Salzburg in the future. With kind regards, Lisa Gissel – Hotel Director

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
noisy area . hard mattress good bredakfast
Stayed 2 nights in Oct 2023
Response from bm on Oct 9, 2023
Dear Susan,We are sorry that the area around our hotel was too noisy for you. All our rooms have soundproofed windows and air conditioning, so an agreeable sleep should be possible with the windows closed. Please apologize that the bed was too hard for your comfort and let us know immediately next time. We can put a cover on the bed to make it softer. Thank you very much for your visit and for your good review. We are glad to hear that you enjoyed our breakfast buffet, and we hope that you will consider our hotel again in the future. With kind regards, Lisa Gissel – Hotel Director

6/10 Okay

Jisuk

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from bm on Oct 9, 2023
Dear Jisuk,We are very sorry to see that you were not fully satisfied with your stay. It would help us to know what you did not like or what you missed. Thus, we could make improvements accordingly. Thank you very much for your visit and for your feedback. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with awesome front desk people close to Mirabel Gardens and within walking distance of Old Town and the Fortress. The parking is NOT on the property but not too inconvenient.
Stayed 1 night in Oct 2023
Response from bm on Oct 3, 2023
Dear Jamie,It has been very nice to have you as our guest, and we are so happy to see that you greatly enjoyed your time at our hotel. It is excellent to see that you were especially satisfied with the service of our staff and the convenient location of our hotel. Indeed, we do not have a parking garage at our hotel and recommend to our guests the nearest public parking garage. It is about five walking minutes away, and we receive a reduction for this parking that we pass on to our guests. Thank you very much for your visit and for your amazing review. We hope that you will consider our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director