Ratings based on 706 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from new york
Lazy managementPosted Feb 25, 2018
Hair dryer and scale were broken. I made replacement request and they brought broken replacement. They didn’t even check it works or not. I needed call them for four times just ask replacement . This is supposed to be 5 stars hotel. very disappointing.
for Everyoneby A verified traveler from turks and caicos
traditional hotel - great locationPosted Jan 29, 2018
Pros: location, staff, quality
Cons: maybe a few interior updates - modern touches, but thats according to taste
Location: on river, near old town, near to everything
very comfortable - probably the best hotel in town
for Everyoneby A verified traveler from Atlanta, GA
Wonderful!Posted Jan 11, 2018
The hotel staff provided the best we have ever had!
by A verified traveler from Seattle
Nice views, overpriced, and inconsistent servicePosted Dec 29, 2017
Mixed bag. Has some great views of the river and fortress. Accommodated our early check in. But front desk was inattentive to several requests and an early morning fire alarm woke us without explanation. Too expensive for what they offer. Would not return.
for Everyoneby A verified traveler from west palm beach
Best Hotel in SalzburgPosted Dec 23, 2017
Hotel Sacher is right off the bridge from the Christmas markets and main shopping areas. Also across from the fortresss and museums so it was the perfect location. The hotel itself is amazing! Old pictures of sound of music everywhere, multiple restaurants in all price ranges to suit you needs. We didn’t want to leave.
by A verified traveler
Posted Dec 21, 2017 on Hotels
for Couplesby A verified traveler from west sussex..UK
Great hotel....great locationPosted Dec 19, 2017
Location: Perfect.....walking distance to anywhere of interest
Red roses,champagne,duvet folded in shape of heart with rose petals arranged around it...unexpected for our wedding anniversary. View from our window was of river, castle, and old town. Perfect room in everyway. All the staff were friendly and helpful in everyway. Could not fault hotel in anyway. Best hotel we have ever stayed in on our travels over the years
for Everyoneby A verified traveler from California
Posted Dec 1, 2017
The Hotel staff thrives in offering excellent service.
What a HotelPosted Nov 19, 2017 on Hotels
Incredible stay. Everything was perfect. Food, room, and location were absoultely perfect
for Everyoneby A verified traveler
Charming Salzburg HotelPosted Oct 20, 2017
Pros: Charming, great service
Cons: The air conditioner in the rooms were having trouble while we were there.
The staff were amazing and very attentive to everything we could want.