Ratings based on 414 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Great location

Posted Oct 16, 2017
Great hotel close to the historic area and river, wonderful staff and great rooms with updated bathrooms, nice staff very friendly highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Great City

Posted Oct 15, 2017
Pros: Comfort and location
Cons: nothing
Very nice accommodations, staff was wonderful...highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
Great staff especially Siskias made it a very comfortable and pleasant stay.
Comment from Hotel Management
Sep 19, 2017 by herbmos, Hotel Management
Thank you very much for your feedback! We are happy to host you at the Sheraton Grand Salzburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Fabulous helpful staff.

Posted Sep 5, 2017
Great staff made a the difference. Particularly Saskia who went out of her way to look after us from the moment we checked in with a complimentary drink. Would definitely stay there again.
Comment from Hotel Management
Sep 8, 2017 by Herbert Mosbruck, Hotel Management
Thank you very much for your positive feedback! We are all looking forward to welcoming you back at the Sheraton Grand Salzburg.
5 out of 5
by Rose

Posted Jul 15, 2017 on Hotels
Stay was excellent Staff very helpful and frirndly
Comment from Hotel Management
Jul 21, 2017 by Sheraton Salzburg, Hotel Management
Dear Rose, Thank you for your rating and lovely comment! Yours, Sheraton Grand Salzburg Team
4 out of 5
by A verified traveler

Posted Jul 11, 2017 on Hotels
Great location to walk into town. Right by park.
Comment from Hotel Management
Jul 21, 2017 by Sheraton Salzburg, Hotel Management
Dear traveller, Thank you for your rating and comment! Yours, Sheraton Grand Salzburg Team
5 out of 5
by OMER

This traveler left a rating score only Posted May 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C area

Overnight trip from Munich to Salzberg.

Posted Apr 16, 2017 on Orbitz
We were attending the dinner Mozart concert at the oldest restaurant in Europe – 803 AD - St Peters Skiftskeller in old town. So we decided to stay overnight before returning to Munich. We could not find a hotel in old town with our room requirements But that turned out to be great. Instead we stayed at the Sheraton which is a lovely hotel with outstanding accommodations. The tasteful lobby, lounge, and dining look over a charming garden. The room was meticulously maintained, comfortable and contained a well stocked snack bar. The bathroom was modern and top grade with many amenities. Our room overlooked the garden. Others have said it was a short walk to old town but we decided to take taxis which were easily available and it is evident that the taxi drivers are very experienced with maneuvering through the traffic and the pedestrian only old town area. It was easy and quick to get taxi service either way from the restaurant to the hotel. The Mozart concert and dinner we're more than we could have hoped for. We had a wonderful time. The hotel was outstanding along with the morning breakfast in the hotel restaurant. When We return to Salzburg, we will stay in the grand Sheraton again. We strongly recommend this hotel.
Comment from Hotel Management
Apr 25, 2017 by sheratongrandsalzburg, Hotel Management
Dear Nancy, Thank you for your lovely feedback. We are happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg as well as the Mozart concert and dinner. We are all looking forward to welcoming you back at our hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Apr 16, 2017
3 day break, location was perfect. Staff exemplary and hotel classy and private.8@,
Comment from Hotel Management
Apr 25, 2017 by sheratongrandsalzburg, Hotel Management
Thank you for your lovely feedback! We are looking forward to hopefully welcoming you back at the Sheraton Grand Salzburg.
5 out of 5
by Jemilah

Loved the Sheraton Grand Salzburg

Posted Apr 15, 2017 on Hotels
Perfect in every way!
Comment from Hotel Management
Apr 25, 2017 by Sheraton Salzburg, Hotel Management
Dear Jemilah, Thank you for your great feeback. We are looking forward to hopefully welcoming you back soon!