Ratings based on 1,445 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice central hotel

Posted Jan 19, 2018
Lovely, cosy, warm room. Very clean. Breakfast was wonderful. Very helpful and friendly staff. Close to the town. There is a restaurant round the corner which was lovely. The bus stops nearby from the airport. Bus number two.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Good location, friendly and helpful staff, yummy buffet breakfast with a lot of choice, comfortable and stylish rooms!!
Comment from Hotel Management
Dec 24, 2017 by Simone Ariane, Reception, Hotel Management
Dear Guest - nothing makes us happier than to hear that you had an enjoyable stay. We hope to be able to welcome you again in Salzburg sometime in the future. In the meantime, all the best and have a great Xmas and a wonderful New Year. Kindest regards from Salzburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk west sussex

Great hotel

Posted Dec 16, 2017
First class hotel great staff great position The breakfast amazing and to top it all a spa why go anywhere else . Oh I nearly forgot the bedroom had everything you need great bed and bathroom
Comment from Hotel Management
Dec 24, 2017 by Simone Ariane, Reception, Hotel Management
Dear Sir - thank you so much for your kind remarks. We are so happy to hear that you had a nice stay. We do hope to see you again in the near future, and in the meantime, we would like to wish you and your loved ones a Merry Xmas and a Happy New Year. Kindest regards from Salzburg.
5 out of 5
Recommended
for Couples
by A verified traveler from Orpington

Lovely hotel in good location

Posted Dec 16, 2017
Pros: Good size bedroom and bathroom. Well equipped, including tea/coffee making equipment. Good choice of food at breakfast.
Cons: Nothing that I noticed.
Location: All attractions were within walking distance. Good restaurants and shopping in adjacent street.
Just stayed 3 nights here for a pre-Christmas break. Everything was perfect for us although we didn't use all the hotel's facilities so I couldn't comment on the Spa. We stayed in the annexe across the road, but there was nothing inconvenient about this as we only needed to go to main hotel for breakfast and it is a very quiet road. It may be more of a problem if your main reason for staying was to use the spa facilities. The room was spacious, well equipped and the bed very comfortable. Staff were all very friendly and helpful. Salzburg is a small city and everything was in comfortable walking distance. We chose to eat in restaurants in the adjacent street and they were all excellent although busy - I would recommend booking in advance.
Comment from Hotel Management
Dec 16, 2017 by Simone Ariane, Reception, Hotel Management
Dear Guest - thank you so much for taking the time to comment on us and for your rating. We are so happy that you enjoyed your stay. May we take this opportunity to wish you and your loved ones a Merry Xmas. With kindest greetings from Salzburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from salzburg

Central location

Posted Dec 5, 2017
Hotel staff very friendly and helpful , room clean and warm good facility's e.g. tea and coffee ect spa was excellent and the breakfast was delicious perfect to set you up for the day .st gilean is a must go up on cable car to top of mountain views are amazing was the highlight of the trip and then you have the markets all good it snowed as well so all in all a perfect trip .
Comment from Hotel Management
Dec 16, 2017 by Simone Ariane, Reception, Hotel Management
Dear Guest - thank you so very much for your visit and we are so pleased to hear that you enjoyed your stay at our Hotel. We would like to take this opportunity to wish you a wonderful Xmas and we hope to see you again sometime in the near future. With kindest regards from Salzburg.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Nice Accommodations

Posted Dec 3, 2017
Breakfast was excellent. Sauna was excellent. Hotel is within walking distance of most locations I visited in Salzburg. Only drawback is my room was across the street and the sauna was in the main building but overall a nice play to stay.
Comment from Hotel Management
Dec 16, 2017 by Simone Ariane, Reception, Hotel Management
Dear Sir. Thank you for your kind words. We are pleased to hear that you enjoyed your stay despite being in our Annex Building. We would love having you visit us again. In the meantime, we wish you and your loved ones a great Xmas. With kind regards from Salzburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hutchinson, MN

Perfect location, within walking distance to all.

Posted Nov 21, 2017
Pros: Location. Breakfast. Quietness.
Location: Great restaurant (Zum fidelen Affen) within a four minute walk.
The hotel is very clean and comfortable. The breakfast buffet is outstanding. The staff were helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great place to stay in Salzburg!

Posted Nov 16, 2017
Pros: Breakfast, staff, location.
Cons: Lighting in the room. Fan in the bathroom.
Location: Lots of shops, restaurants, bakeries nearby. Grocery store, too.
Loved hearing the church bells each morning. Great location-easy walk to shops, restaurants, etc. Enjoyed breakfast. Super friendly and helpful staff. Better lighting in the room and a fan in the bathroom are the only improvements I can suggest.
Comment from Hotel Management
Nov 19, 2017 by Simone Ariane, Reception, Hotel Management
Dear Guest - thank you for taking the time to comment on us and for your Rating. We are so happy that you enjoyed your stay. Thank you also for your constructive remarks which we shall pass on to the maintenance Department. All the best and kindest regards from Salzburg. Simone Ariane, Reception
4 out of 5
Recommended
for Everyone
by A verified traveler from belfast , N Ireland

Very comfortable stay, excellent location Loca

Posted Nov 5, 2017
We enjoyed our stay at this hotel. Our room was a good size with a beautiful bathroom. Very clean. Nice spa. Excellent breakfast including sparkling wine to add to your freshly squeezed orange which was nice. Staff were courteous, pleasant if somewhat reserved. Rosa who is charge of breakfast is a wonderful lady, a breath of fresh air, her lovely bright warm so friendly personality was a wonderful start to the day ! The location is excellent, a few minutes from the Old Town. We would definitely go back
Comment from Hotel Management
Nov 19, 2017 by Simone Ariane, Reception, Hotel Management
Dear Guest - thank you so much for your kind words. Rosa was delighted to hear from you and we would be more than happy to see you again soon. In the meantime, all the best for you and your loves ones. Kindest regards from Salzburg.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

Great staff make this hotel a great stay!

Posted Oct 22, 2017
Great staff, spa facilities, Romantic sweet quirky but enjoyable.