Ratings based on 1,612 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted Jul 28, 2017
Pros: Location, staff and their high professionals
Cons: To add some shelf and draws for pocket stuff: valets, keys an so forth..
Location: very convenient
It was excellent to stay in your hotel. Close to the center and reasonable price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Comfortable hotel

Posted Jul 28, 2017
Spacious, comfortable hotel room. Enjoyed an extensive breakfast, that was very well managed by all staff. Excellent dinner in the hotel restaurant, where service was very good. Easy walk to trams and to a local bus that went to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent UK

First class hotel

Posted Jul 14, 2017
Pros: Friendly staff, well appointed rooms, nice location
Location: Near the Centrum from which all points of Warsaw and its surroundings can be reached by tram,train or underground
Stayed whilst enjoying trip to Warsaw and surroundings.
Comment from Hotel Management
Jul 26, 2017 by GR, Hotel Management
Dear Harvey, thank you very much for your opinion. The location is definitely a big plus for the guests and employees, but we are more happy to find out that the staff was friendly and the rooms were well appointed. Best regards, Joanna Piotrowska Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Posted Jul 4, 2017
It is a great hotel. It has all, and it is greatly located near all transport services, even the international train station.
Comment from Hotel Management
Jul 7, 2017 by Joanna GR, Hotel Management
Dear Erik, it is nice to hear from our guests that this is a great hotel. You described it in just 3 words : "It has all". It is a huge compliment from you, so thank you very much. Best regards, Joanna Piotrowska Guest Relations Manager
3 out of 5
by A verified traveler from hongkong

Very far to the central station

Posted Jul 2, 2017
5 days there, extremely exhausted to walk to city centre everyday.
Comment from Hotel Management
Jul 6, 2017 by Joanna GR, Hotel Management
Dear Guest, thank you very much for sharing with us your thoughts about the location of Mercure Warszawa Grand Hotel. There is always public transportation that you can use to the Old Town. The central station is only 15 minutes in terms of walking distance, but there is also possibility of taking a tram or bus if that's too far for you. Best regards, Joanna Piotrowska Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good weekend rates for hotel in centre of Warsaw

Posted Jun 26, 2017
Great hotel when you can get reduced rates for weekend stays, definitely a four star hotel with the facilities and quality of food. Convenient for transport, old and new Warsaw.
Comment from Hotel Management
Jul 8, 2017 by Joanna GR, Hotel Management
Dear Guest, Thank you very much for a good review regarding your stay at the Mercure Warszawa Grand Hotel. We are happy about your good rates :-) Weekend stays are really better in terms of price, just because Warsaw is a business city. Best regards, Joanna Piotrowska
5 out of 5
by Lisa

Great location - good value - worth a stay

Posted Jun 24, 2017 on Hotels
Most enjoyable stay here. Rooms huge light and airy. Shower fantastic. Air conditioning very good .Beds comfortable. Quiet. Breakfast good. Location brilliant - easy to walk to all the central areas of interest. Would love to go here again
Comment from Hotel Management
Jul 5, 2017 by Michal Makowski, Hotel Management
Dear Lisa, We appreciate your 5 *****. On top of this, I wanted to thank you for your nice comments such as fantastic shower, most enjoyable stay or good value worth a stay. We would love to host you here again ! Best regards, Joanna Piotrowska Guest Relations Manager
5 out of 5
by Nicholas

Great Hotel

Posted Jun 20, 2017 on Hotels
great hotel great value and great quality
Comment from Hotel Management
Jul 5, 2017 by Michal Makowski, Hotel Management
Dear Nicholas, thank you for this great description of teh Mercure Warszawa Grand Hotel. You made it short, but to the point which we really loved. Best regards, Joanna Piotrowska Guest Relations Manager
5 out of 5
by HAIM

Posted Jun 14, 2017 on Hotels
Very nice hotel,large room,supply every day two bottles with mineral water , very helpful and kind reception. I'll stay here again and recomend this hotel to my friends.
Comment from Hotel Management
Jul 5, 2017 by Michal Makowski, Hotel Management
Dear Haim, we would love to host you at the Mercure Warszawa Grand hotel again ! Moreover, thank you for being our guest and willing to recommend our hotel to your friends. Sincerely, Joanna Piotrowska Guest Relations Manager
5 out of 5
by yenling

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jul 5, 2017 by Michal Makowski, Hotel Management
Dear Yenling, Thank you very much for staying at the Mercure Warszawa Grand Hotel. We hope that you had a lovely time with us. Best regards, Joanna Piotrowska Guest Relations Manager