Ratings based on 2,181 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great city views

Posted Sep 11, 2017
Connected to swiss hotel which has best view from level 70-72 with restaurant and cocktail bar, close to a good eatery down the road. People very friendly too.
Comment from Hotel Management
Sep 15, 2017 by Jacqueline Poey, Hotel Management
Dear Luko, thank you for your patronage! We are happy to read that you enjoyed your time spent at the Fairmont Singapore! Do keep us in mind on your next trip and we look forward to extending our warm hospitality to you again! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Centrally located Hotel

Posted Sep 5, 2017
Pros: What is there not to like about this Hotel. It is centrally located, has easy access to the underground shopping centres and outside activities
Cons: Absolutely nothing!
Location: Shopping centres, parks, museums, and if you go just a bit further (walking distance), the Marina Bay, Gardens by the Bay, Merlion etc etc.
Just love this Hotel, it's our second stay with them and wouldn't hesitate to stay there again. The Staff are all very polite, helpful and can't do enough to assist you with anything you require or need and they do it with a Big Smile on their face. We felt so relaxed and pampered at the Hotel. Highly recommend it to everyone.
Comment from Hotel Management
Sep 12, 2017 by Jacqueline Poey, Hotel Management
Dear Jan, we are pleased to read that you enjoyed the comfort and conveniences of our hotel! We look forward to extending our Fairmont brand of hospitality to you again! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic Hotel and very helpful staff

Posted Sep 3, 2017
I have several food allergies and the staff was very helpful and took great care when preparing food for me. They gave me advise and served wonderful tasty dishes that I was certain I could eat and enjoy without worrying about my health. The hotel is wonderful, location is great and I cannot think of a better place to stay in Singapore.
Comment from Hotel Management
Sep 12, 2017 by Jacqueline Poey, Hotel Management
Dear K, thank you for your high praises of the Fairmont Singapore! We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay. We are very proud of our team members and their dedication towards all our guests and will certainly share your compliments with all of them. Thank you again for staying with us and we look forward to welcoming you back to our hotel very soon! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Posted Sep 3, 2017
Great position and great service, wouldn't stay anywhere else in Singapore.
Comment from Hotel Management
Sep 12, 2017 by Jacqueline Poey, Hotel Management
Dear Rose, we are happy to read that you enjoyed your time spent at the Fairmont Singapore! Do keep us in mind on your next trip and we look forward to extending our warm hospitality to you again! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
by A verified traveler from London

Nice hotel close to the business district

Posted Aug 18, 2017
Pros: Comfortable and convenient
I stayed in the refurbished room and it was clean and the towels were fluffy. The staff were all very helpful and smiling.
Comment from Hotel Management
Aug 30, 2017 by Hotel Manager, Hotel Management
Dear J, we are delighted that you enjoyed your stay with us and we look forward to having you back soon! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great location, everything you could want

Posted Aug 17, 2017
Pros: Location, decor, staff
Fairmont is close to everything you could want in Singapore. Being attached to the Raffles City mall is very handy. Hotel and staff were lovely!
Comment from Hotel Management
Aug 30, 2017 by Hotel Manager, Hotel Management
Dear Melissa, we are glad that you found our location to your liking! We look forward to welcoming you back at the Fairmont Singapore! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Could not fault a thing

Posted Aug 12, 2017
Absolutely loved this Hotel, amazing location staff were fantastic.The room was great clean and comfy awesome view of Marina Bay! Definitely will be heading back there. Made our stay very enjoyable.
Comment from Hotel Management
Aug 30, 2017 by Jacqueline Poey, Hotel Management
Dear Emma, we are heartened to read that you had a pleasant stay with us and that our team was able to create a memorable experience for you. We look forward to welcoming you back at the Fairmont Singapore! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Well priced and convienent location

Posted Aug 10, 2017
Supermarket / shopping center downstairs Rooms are big and modern Staff very friendly. Breakfast was not included in our hotel stay- we had to purchased this seperately - I found it a bit expensive. So purchased beforehand if you are booking fairmount !
Comment from Hotel Management
Aug 16, 2017 by Jacqueline Poey, Hotel Management
Dear kez, thank you for staying with us at the Fairmont Singapore. With regard to your feedback on our breakfast prices, please rest assured that we review our pricing regularly to ensure that our prices remain competitive within our neighbouring hotels in the Marina Bay area of Singapore. We thank you again for your sharing your concerns with us and look forward to your return at our hotel. Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Comfortable hotel near Suntec Convention Centre

Posted Aug 2, 2017
Pros: The cleanliness and excellent staff. The bed was very comfortable and air conditioning excellent.
Cons: Noise from neighbouring rooms - door movement,, foot steps in room above, voices etc were a bit of a problem, so increased sound proofing suggested
Location: Great location. Excellent shopping and dining in air conditioned comfort.
I found the hotel to clean, comfortable and close to Suntec Convention Centre. It was an easy walk through the malls. The staff were excellent. They were very helpful, nothing was too much of a bother. Check in and check out were smooth and easy. Unfortunately I did not have the time to use the pool and gymnasium. Shopping and dining options were great. I enjoyed my stay very much.
Comment from Hotel Management
Aug 30, 2017 by Jacqueline Poey, Hotel Management
Dear Alice, thank you for staying with us at the Fairmont Singapore! We have since taken note of the noise issues that you encountered and rest assured that we are looking into how we can better improve the sound-proofing for our rooms.We greatly appreciate your feedback and look forward to welcoming you back soon! Warm regards, Jacqueline Poey, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Perfectly situated

Posted Jul 27, 2017
Can't fault this Hotel. Highly recommended. Perfectly situated between China Town, Little India, Orchard Road and Marina Bay
Comment from Hotel Management
Jul 31, 2017 by Jacqueline Poey, Hotel Management
Dear Rob, we are delighted that you found our location to your liking! We look forward to welcoming you back at the Fairmont Singapore! Warm regards, Jacqueline Poey, Hotel Manager