Ratings based on 642 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from jeddah, saudi arabia

Great hospitality

Posted Oct 26, 2017
You won’t find this great hospitality in modern hotels, raffles always impressive! Location is perfect for walking to all daily needs, work/shopping/restaurants...
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa,Canada

Grand old hotel with great history.

Posted Oct 14, 2017
Pros: The old charm and history associated with the hotel. The pampered service.
Cons: Currently under major renovation,thus some of the well known areas e.g. The Tiffin Room , Long Bar and infinity pool were closed.
Location: Excellent location to access most sightseeing venues I Singapore. Very close to the Hop on/ Hop off bus which is a great way to see Singapore.
From the time of arrival to departure, you are truly pampered at this hotel. The staff is attentive and very helpful and polite.it was interesting to have your assigned butler who really looked after your requests and helped to arrange things for you. We enjoyed the old charm of this hotel. Having a Singapore sling in the hotel that created it is also a must experience. Breakfast is very good and complete. A very positive experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Raffles is Raffles

Posted Sep 6, 2017
Cant describe the overall experience... you just have to stay there.
Comment from Hotel Management
Sep 14, 2017 by Ronald D, Hotel Management
Thank you for taking the time to write this review and that you had a good overall experience to encourage others to stay here too. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon, perhaps when we reopen next year.
5 out of 5
Recommended
for Everyone
by A verified traveler from sunshine coast Australia

Opulent

Posted Aug 13, 2017
Amazing hotel. Stunning in every way. The breakfast buffet was extraordinary.
Comment from Hotel Management
Aug 16, 2017 by Ronald D, Hotel Management
Thank you for taking the time to share your experience here with us. It is wonderful to hear that you have thoroughly enjoyed your time during your stay. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Enjoy the niceties of life

Posted Jul 23, 2017
Pros: Exquisite architecture and rich history, plus the exceptional service offered by staff.
Cons: The tax and service charge is added to all tabs at the restaurant and bar, which would be good to know in advance.
Why settle for run of the mill 5 star rated hotels, when you can stay at The Raffles which is rich in history and maintaining the civilities of another era. The accommodation is more suites than rooms, with a sitting room for extra comfort off the main bedroom featuring comfortable twin queen beds, with richly appointed bedding. The bathroom was well apportioned and had all toiletries needed. The rooftop pool made for a relaxing time with a bar and staff on hand to assist with any requests. Breakfast was included, with many food options including Asian and Western breakfast.
Comment from Hotel Management
Aug 16, 2017 by Ronald, Hotel Management
Thank you for taking the time to write this wonderful review. I am pleased to know that you have enjoyed your stay with us and found the service provided by our dedicated Raffles colleagues to be exceptional. We look forward to welcoming you back with us soon, perhaps next year after our restoration.
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Fantastic, wonderfull Raffles.

Posted May 27, 2017 on Lastminute
Pros: Everything. Food, service, space, grandeur, comfort, cleanliness and the people.
Cons: Due for an update but I'm glad we visited before the refurbishment.
Location: There's no where better!
In one of the most densely populated places on earth Raffles gives you room to relax and enjoy your stay in Singapore. Its collection of old world charm and fantastic hospitality, where nothing is too much trouble and they make you feel at home, are the reasons I love Raffles so much. This is my favourite hotel ever! It'll be interesting to visit when the new renovations are complete.
Comment from Hotel Management
Jul 3, 2017 by Ronald Dooremalen, Hotel Management
Thank you for taking the time to share your experience here with us. It is wonderful to hear that you have thoroughly enjoyed your time with us. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon.
5 out of 5
by rosa

Posted May 19, 2017 on Hotels
Comment from Hotel Management
Jul 4, 2017 by Simon Hirst, Hotel Management
Thank you for your 5 star review! We're glad that you had a wonderful time with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Best for best

Posted May 12, 2017 on Orbitz
They allow us late check out. That is very helpful for our family to night flight. We had a really hear time.
Comment from Hotel Management
Jul 3, 2017 by Ronald Dooremalen, Hotel Management
Thank you for sharing your wonderful experience here with us. I am glad to hear you have thoroughly enjoyed yourself. We look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Very nice

Posted May 11, 2017
Went for wife's birthday, excellent service. They made her a cake.
Comment from Hotel Management
Jul 3, 2017 by Ronald Dooremalen, Hotel Management
Thank you for taking the time to share your wonderful experience here with us. I am glad to hear that you have found the service rendered by our dedicated Raffles colleagues to have met your expectations. We look forward to welcoming you back with us soon!
5 out of 5
by Barry

Gracious Grandeur

Posted May 2, 2017 on Hotels
Impeccable service with own butler, a once in a lifetime experience. Tiffin Room High Tea exquisite! The Hotel is close to shopping malls. It is undergoing renovations and the Long Bar is closed. However the famous Singapore Sling is available in the Billiard Room Bar....a must do!!!
Comment from Hotel Management
Aug 16, 2017 by Simon Hirst, Hotel Management
Thank you for taking the time to write this fantastic review. I am pleased to know that you have enjoyed your stay with us and found the butler service impeccable. It is also great that you managed to experience the Afternoon Tea at Tiffin Room before it closed for restoration. We look forward to welcoming you back with us soon, perhaps next year when we fully reopen!