Ratings based on 950 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Oct 8, 2019
There was no air conditioning and the room was very, very hot. They did provide a fan but it did little to cool the room.
5 out of 5
by A verified traveler from Durango’s

Posted Oct 7, 2019
Beautiful property in a ln ancient fortress. Very friendly and helpful staff. Room is very clean and spacious and well located in the fortress. Good security.
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
4 out of 5
by A verified traveler

Posted Oct 1, 2019
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
5 out of 5
by A verified traveler

Posted Sep 26, 2019
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
5 out of 5
by A verified traveler

Posted Sep 26, 2019
It's in the old town right next to the Castle which is very convenient. The only problem is we walked from the Train station to the hotel which required lifting a 23kg suitcase on some steep stairs.
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
4 out of 5
by A verified traveler from Toronto

Posted Sep 22, 2019
Very handy being inside the city walls. Carpark pickup was great Rooms a bit small. Lovely lobby and back gardens.
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
4 out of 5
by A verified traveler from Palm Beach Garcens, FL

Posted Sep 15, 2019
An excellent location for seeing Carcassone, especially at night. Very comfortable and pleasant stay.
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
5 out of 5
by A verified traveler

Posted Sep 15, 2019
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
5 out of 5
by A verified traveler

Posted Sep 13, 2019
The check in was fantastic and property is perfect
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards
5 out of 5
by A verified traveler

Posted Sep 13, 2019
Amazing location. Difficult transport if you come by car and quite expensive per bight - $29 euros.
Comment from Hotel Management
Oct 10, 2019 by La réception, Hotel Management
Thank you for this good note. Best regards