Ratings based on 648 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Dec 11, 2017
Pros: crooks
Cons: refund money when someone cancels
i canceled this room and still got charged! ,,,i need a refund
4 out of 5
Recommended
for Everyone
by A verified traveler from Rowland Heights, CA

Enjoyed My Stay

Posted Nov 29, 2017
Pros: See comments above.
Cons: See comments above.
Location: See comments above.
Very pleasant staff at this hotel. I was pleased with the room price, size and comfort. I was disappointed because I was looking forward to getting in the Jacuzzi; however, it was being serviced during y stay. I also was pleased with the amenities. The hotel is accessible to the freeway and many restaurants are in walking distance.
3 out of 5
by A verified traveler

Too close to the HW

Posted Oct 29, 2017
For this kind of pricing, the hotel is ok. But the location is actually not very good. It's very close to a traffic way and near the rail track
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Nice hotel next to freeway entrance

Posted Oct 16, 2017
Staffs are up to speed took 10 mins to check in and assign a room for us, worth on what we were paying for, exceed our expectation, convenient location; we will definitely choose this facility again next time stopping by S. Cal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockton Ca

Nice staff

Posted Oct 2, 2017
Nice staff,close to freeway, shopping center,easy early check in if available ,yummy breakfast,clean facility
4 out of 5
by MICHAEL

Posted Sep 16, 2017 on Hotels
Stanley ( i believe was the name at front desk during check in) was really pleasant, thank you! Stay was good, rooms are clean, beds comfortable,
4 out of 5
by Jin-zang

Good place to stay

Posted Sep 5, 2017 on Hotels
The hotel meets our expectations. We enjoyed the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Locate near Chinatown however little bit noise

Posted Aug 24, 2017
If you are a Chinese you would definitely love this place cause it is so close to the Chinatown which has lots of authentic Chinese restaurants and a huge Chinese grocery store.
Comment from Hotel Management
Aug 24, 2017 by BW - Rowland Heights, Hotel Management
Hello Gordon, Thank you for your recent feedback. For the recent years, our community has definitely grew within and gradually became an Asian community. We are glad to hear that you enjoyed the nearby stores during your stay with us. We hope to serve you again in the near future. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017 on Orbitz
Pleasant. Staff friendly. Breakfast was satisfactory. We did order a cot which was brought to our room. We asked for it for one night and asked them to remove it the next day. They did not, at checkout we were surprised they didn't charge us for that second night of the use for the cot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 21, 2017
Nice hotel but unfortunately drainage was clogged up to flooding
Comment from Hotel Management
Aug 24, 2017 by BW - Rowland Heights, Hotel Management
Thank you for your recent feedback. On behalf of the entire team, we apologize for not meeting your standard in regards to the drainage issue you encountered during your stay. We will ensure that out all our rooms are inspected more in details for all our future guest. We apologize again for any inconvenience. We hope to serve you again in the near future.