Ratings based on 680 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Torbay

Posted Apr 14, 2018
Hotel check in a nightmare boomed four rooms online they manged to confuse all bookings staff english was very poor check out wad just as painful took four staff to sort
Comment from Hotel Management
Apr 16, 2018 by The Danubius Team, Hotel Management
Dear Kevin, Thank you for taking the time to post a review. Your comments are appreciated. We value our guest comments as this helps us to improve the service we offer to our guests. We would like to apologise for the shortcomings that you experienced at the reception and please be rest assured that your comment has been passed on to the head of department for immediate action. Once again, thank you for your valuable feedback and we do hope that you will give us an opportunity to welcome you back to restore your faith in us. Kind regards, The Danubius Team
3 out of 5
Recommended
for Everyone
by A verified traveler

hotel over the road from Lords

Posted Apr 10, 2018
they didn't recognise we had paid for Breakfast so had to send the itinerary through as proof.
Comment from Hotel Management
Apr 12, 2018 by The Danubius Team, Hotel Management
Dear Guest, Thank you for taking the time to post a review. Your comments are appreciated. We value our guest comments as this helps us to improve the service we offer to our guests. We would like to apologise for the shortcomings that you experienced at the front desk and please be rest assured that your comment has been passed on to the Head of Department for his immediate action. Once again, thank you for your valuable feedback and we do hope that you will give us an opportunity to welcome you back to restore your faith in us. Kind regards, The Danubius Team
3 out of 5
by A verified traveler

Good location

Posted Apr 10, 2018
Small rooms, not very clean, entrance very confusing, semi friendly staff.
Comment from Hotel Management
Apr 11, 2018 by The Danubius Team, Hotel Management
Dear Natt, Thank you for taking the time to post a review. Your comments are appreciated. We are really sorry to hear that you were disappointed with your stay with us. We take customers’ feedback very seriously and always try to improve our service to make sure we deliver the best experience to our guests. We can only apologise for not meeting your expectations on this occasion. Once again, thank you for your valuable feedback and we do hope that you will give us an opportunity to welcome you back to restore your faith in us. Kind regards, The Danubius Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
The hotel being across the street from Regent’s Park is great. My room was in a non-updated wing. Regardless, it was clean and the bed was comfortable. The wi-fi in the room only worked about 25% of the time. The lounge has two giant tv screens.
Comment from Hotel Management
Apr 9, 2018 by The Danubius Team, Hotel Management
Dear Guest, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us and our excellent location right opposite Regent's Park. Your comments on the poor Wi-Fi signal have been passed to our maintenance team for immediate action. Again, thank you for your valuable feedback. We look forward to welcoming you back in the near future! Kind regards, The Danubius Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 20, 2018
2 night stay, good size rooms, great view over London and Regents Park, value for Money.
Comment from Hotel Management
Apr 3, 2018 by The Danubius Team, Hotel Management
Dear Guest, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us, especially the lovely view over London and the famous Regents Park. We look forward to welcoming you back in the near future! Kind regards, The Danubius Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Great area

Posted Mar 13, 2018
Safe and comfortable area to walk around. Fire alarm went off one morning all guests had to evacuate. No explanation provided but a note was slid under the door apologizing for inconvenience. Main entrance is a little hard to find for uber drivers as the address brings you to side entrance. Very strict on 2pm check in time. Late night room service was awesome!
Comment from Hotel Management
Apr 3, 2018 by The Danubius Team, Hotel Management
Dear Guest, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us and found our location safe and comfortable. However, we would like to apologise for the inconvenience caused by the fire alarm We look forward to welcoming you back in the near future! Kind regards, The Danubius Team
4 out of 5
by A verified traveler from Wokingham

Convenient for Wellington Hospital

Posted Feb 21, 2018
Pros: Convenient for Wellington Hospital
Cons: I would have preferred lighter furnishings and it would have been helpful to have a mirror set lower in front of the dressing table.
I stayed at the Danubius Hotel for one night while my husband was being treated at the nearby Wellington Hospital. My room was very clean and the bed was extremely comfortable.
Comment from Hotel Management
Feb 22, 2018 by The Danubius Team, Hotel Management
Dear Jacqui, Thank you for taking the time to post a review. Your comments are appreciated. We take customers’ feedback very seriously and always try to improve our service to make sure we deliver the best experience to our guests. Once again, thank you for your valuable feedback and we do hope to welcoming you back soon. Kind regards, The Danubius Team
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Good

Posted Feb 11, 2018
Near hospital . Near pharmacy and baqala . Good place . Nice staff
Comment from Hotel Management
Feb 12, 2018 by The Danubius Team, Hotel Management
Dear Guest, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future! Kind regards, The Danubius Team
4 out of 5
Recommended
for Couples
by A verified traveler from Uk

This hotel is fine but a little tired looking.

Posted Feb 9, 2018
Pros: Convenient position. Helpful staff.
Cons: There was work going on and I'd say it would certainly benefit from some refurbishment both outside and in.
Location: Convenient location. We managed to fit in a very pleasant walk in Regents Park. Lots of things to do nearby.
This hotel is very well placed for the Regents Park area. A Friendly welcome. Lots of helpful staff around. Everything was clean and tidy but the furniture and decor is rather tired. Our room was certainly not luxurious but it was surprisingly quiet, the bed was reasonably comfortable and the ensuite was fully functional and an adequate size.
Comment from Hotel Management
Feb 9, 2018 by The Danubius Team, Hotel Management
Dear Jan, Thank you for taking the time to post a review. Your comments are appreciated. We are delighted to read that you enjoyed your stay with us, especially our location next to Regents Park. Also, thank you for mentioning our helpful and friendly staff. We apologise for the inconvenience of the noise form the construction work. We currently have an ongoing refurbishment program taking place over the next five years to improve our facilities and make sure we deliver the best experience to our guests. Once again, thank you for your valuable feedback and we do hope to welcoming you back in the near future. Kind regards, The Danubius Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Park

Posted Feb 3, 2018
Good view and nice place , they had the room service in the london
Comment from Hotel Management
Feb 5, 2018 by The Danubius Team, Hotel Management
Dear Guest, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future! Kind regards, The Danubius Team