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Nice hotel but no more than 4 stars. There were building works next door and the traffic from Piccadilly is quite noisy. Not enough sound proofing in the room. The bed was soft but comfortable.
I have staid in many fine hotels, but never one where I was happier. Beautiful room and facilities, but the staff was better than that. Very friendly and helpful with every small detail of our stay. Welcomed with a glass of champagne and appetizers at noon. I would highly recommend this hotel to ...
Overall exprience in 47 park st. is amazing. It lied in the heart of Mayfair, 3 minutes walk to selfridges. The apartment itself is very spacious with a huge living room.
A few of my friends and I spent a night at the Best Western. The staff were extremely friendly and helpful. We arrived early and they held our bags for us until our room was ready. We also had a question about the heat in the room, and the front desk clerk was up to our room to help within minutes. ...
My wife and I stayed here on our honeymoon. The staff was nice enough to provide us with free wine and candy on our first night. Their shower was the best one I have ever had.
Great service gave us a “rest room” when our room wasn’t ready upon early arrival Our room is very nice. A 2 bedroom apartment separate from the hotel. That is my only gripe with the room I would have liked it to be inside if the hotel. It is very cold in London right now
Excellent hotel right next to the Palace. 5 minute walk to Hyde Park. Staff is world class
2 night stay, good size rooms, great view over London and Regents Park, value for Money.
Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, ...
Hotel was ok ,thought the staff could have been a bit more communicative, bathroom floor looked as though it could have done with a proper clean ,it was ok .Bed were very comfortable and bed linen spotless.
Superb location just walking distance from everything.... super friendly staff who made us feel very welcome and went out of their way to accommodate us checking out late and leaving bags at the concierge. Room was clean, with great, comfortable bed. Lovely view from the room. Comfortable bathroom ...
Polite , friendly genuinely engaging staff at Front of House , concierge and even cleaners were ultra polite and wanting to engage. Stayed there several times now and really recommend a no nonsense , small but very efficient hotel. Only pity is the building works to the rear but they will not be ...
The hotel is within walking distance of most of Londons tourist sites. However, it is in a serene and peaceful area across from Hyde Park which provided a tranquil beginning and end to an otherwise bustling sightseeing day. It is a traditional English hotel. Restaurant has beautiful stain glass crests ...
My college age daughter and I had great trip to London . The concierge was very helpful on many occasions and the room was very well configured with very nice bath and bed linens. Definitely will go back
The hotel is in a superb location and worth staying at just for that. However the room I was assigned was freezing cold - and the room heating didn’t work. Eventually housekeeping provided a small heater and some blankets - but even then it was hard to stay warm.
I got gifted a trip to London from my mum and she booked for me, my boyfriend and two of my friends to stay here, the staff looked us up and down when we entered and the concierge staff were rude when checking in our bags the check in staff fully ignored me and focused on my boyfriend because they ...
For a hotel in London it was quiet and very clean. I had a lovely room and would definitely stay there again.
Staff was very helpful and attentive Beautiful indoor pool. Great breakfast A bit of a distance from some attractions but in a quiet neighborhood.
Great experience staff are all so very helpful and the room was fantastic Unfortunately due to renovation the Heston restaurant and bar was closed but did not distract from our stay
The hotel was very comfortable and spacious. It was close to everything that I needed and near several tube lines for easy transport. I required an early check-in and staff were pleasant and happy to accommodate. My only complaint is that the mattress left much to be desired.
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