Ratings based on 182 Verified Reviews

3.3 out of 5
64% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
for Other
by A verified traveler from UK

Great location for a short stay

Posted Jan 19, 2018
Pros: Location is excellent.
Cons: An upgrade is badly needed - curtains broken and hanging off the rail and tiling etc in the bathroom looking tired.
Nothing fancy but perfectly adequate if you want to be minutes from Oxford St. It is a bit old and tired in places, but we found it to be clean and perfectly fine for resting your head overnight. Tea and coffee, towels and toiletries provided. Steep steps so not suitable for everyone. No breakfast here but plenty of great options on the doorstep.
3 out of 5
by Clifford

London Budget expectation met...

Posted Oct 19, 2017 on Hotels
The usual London budget hotel. Small, dated decor and condition. Friendly staff. Seemed clean enough though. For some reason shower didn't get hot in the mornings but was OK in the evening...
4 out of 5
by Patrick

Posted Aug 31, 2017 on Hotels
The bed was quite comfortable, although a bit on the small side. The room is small and things are more than a bit dated, but this isn't the kind of hotel you stay in to be in your room. It's a really great location near Marble Arch.
1 out of 5
by mitzi

Broken toilet. No elevator. Mgr says: Deal with it

Posted Aug 30, 2017 on Hotels
Good neighborhood. Horrible room. No elevator. Toilet and TV remote broken. Mgr says, "Deal with it". Refused to order a taxi for early-an departure.
4 out of 5
by David

Posted Aug 8, 2017 on Hotels
A great little basic hotel close to Oxford street and marble Arch tube.
2 out of 5
by A verified traveler from florida

Misrepresented by Expedia listing

Posted Jul 29, 2017
No lift, staff argumentative, Stairs warped, thin and dangerous, carpeting in public areas torn and dirty, Room tiny, bathroom dirty, bed lumpy old and uncomfortable, towels laid out to be replaced were picked up off the floor and hung up for re use. On the positive side, they did have a safe. Stay away!
2 out of 5
for Everyone
by A verified traveler

Great location but noisy, didn't feel safe.

Posted Jun 30, 2017
Pros: Location.
Cons: Cleanliness. Repair window locks.
Location: Hyde Park. Oxford Street shops. Ethnic eateries.
Enjoyed location as it's close to Hyde Park, buses. Room's windows would not lock so felt unsafe. Also noisy as you can hear through thin, frail doors. Staff were friendly and helpful. Not as clean as it should be.
Comment from Hotel Management
Jul 1, 2017 by Reception , Hotel Management
Thanks for your review and we will consider your points in the next visit . Regards Reception
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
4 out of 5
by Robert

Posted Mar 10, 2017 on Hotels
The stay at the hotel was great! I was only in London for one night which was a shame but the service and sleep at the hotel was amazing. The hotel is literally a 10 mins walk from Oxford Street and a 15 min walk to the local embassy's (which was the purpose of my stay). The staff were really friendly and had a laugh with you from the moment you stepped through the door. The room was clean and tidy; the only critisum would be the shower in room 8 was making a funny noise. Overall great stay and would reccommend it to everyone!!
3 out of 5
by Ed

This traveler left a rating score only Posted Feb 17, 2017 on Hotels