Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

Dear Anna,We regret to hear about your recent experience at Radisson Blu Bond Street Hotel. We understand that it fell short of your expectations, especially regarding the attentiveness of our staff and the cleanliness of your room. Please accept our sincerest apologies for any inconvenience caused. We value your feedback as it provides us with an opportunity to improve. We hope to have another chance to serve you better in the future.Best Regards,The Reception Team

Dear Jae Lyun,We're delighted to see your perfect rating and to hear that you found our hotel to be a great choice. It's always our aim to provide an enjoyable and memorable experience for our guests. We look forward to welcoming you back to the Radisson Blu Bond Street Hotel in the future.Best Regards,

Dear Jamie,Thank you for sharing your positive experience with us. We're pleased to hear that our front desk team was able to assist you effectively and that you enjoyed the variety at breakfast. We strive to ensure each guest has a pleasant stay, and we're delighted we could meet your expectations. We look forward to welcoming you back in the future.Best Regards,The Reception Team

Dear Desiree,It's wonderful to hear that you had such a positive experience during your stay with us. We're pleased that you found our location to your liking, and that our rooms and breakfast offerings met your expectations. Your words of appreciation for our staff are especially rewarding. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,The Radisson Blu Bond Street Hotel

Dear Mr. Jose,Thank you for giving us a perfect rating on Expedia. We are pleased to hear that you had an enjoyable stay at our hotel. Your satisfaction is a great source of motivation for our team. We look forward to welcoming you back in the near future.Best Regards,

Dear Mya,Thankyou for staying with us. It is our pleasure that you have enjoyed your stay and we strive to achieve the same objectives.We hope to welcome you again.Kind regards,The reception team

Dear Jennifer,We are thrilled to hear that you found our hotel to be clean and our team friendly during your stay. It is our constant endeavour to ensure our guests have an enjoyable and comfortable visit. Your acknowledgment of the central location of our hotel is greatly appreciated. It is indeed one of our prime attributes. Being nestled just off Bond Street, we are fortunate to be in the heart of London's shopping district. With Soho, Mayfair, and the West End within walking distance, it offers our guests the convenience to explore these vibrant neighborhoods at their leisure.It is particularly pleasing to note that you are planning to stay with us again. We are looking forward to welcoming you back and striving to make your future stays even more enjoyable.Best Regards,The Reception Team

Dear Amanda,We regret to learn that your experience at our hotel did not meet your expectations. It appears that we were not able to deliver the high standards of service that we strive to provide our guests, and for that, we sincerely apologize.Your rating is highly important to us as it supports our commitment to continuous improvement. We believe in the power of hospitality and the importance of providing each guest with a memorable stay. Unfortunately, it seems that we fell short of this during your visit.We hope that in the future, you would consider giving us another opportunity to provide the service and experience that we are known for. Our team is dedicated to ensuring that every guest has a pleasant stay and we would love the chance to demonstrate that to you.Best regardsNaomi

Dear Guest,It is very pleasing to read that your stay at our hotel exceeded your expectations. We always aim to provide our guests with comfortable and well-equipped rooms, and it's wonderful to hear that the addition of the sofa in your room contributed positively to your experience. We understand that after a long day out, having a space to relax and unwind is crucial. It's great to learn that you and your partner were able to use the space to its full potential. Our team takes great pride in setting up our rooms to provide a home-away-from-home feel for our guests.Thank you for choosing our hotel and for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.Best Regards,The Reception Team

Dear Tracy,Thank you so much for your 5 out of 5 score, its heartwarming to see that you had such an amazing stay with us. Thank you for your feedback and we hope to welcome you again on a near future.Best regards,Ruben SantosReception Manager

Dear Eleanor,We're delighted to hear that you found our hotel lovely. It's our aim to provide an environment that is comfortable and pleasing, so we're glad to know you enjoyed your stay with us.As for the size of the room, we understand that comfort can often be associated with spaciousness. We offer a variety of room sizes to cater to the different needs of our guests. Some guests prefer cozy rooms while others prefer more spacious accommodations. Your feedback is valuable to us and we will take note of it for future reference.We hope to welcome you back soon and perhaps introduce you to one of our larger rooms. We are confident that a larger room may enhance your next stay with us.Best Regards,The Reception Team

Dear Nobuo,We are delighted to read your succinct yet positive comment. It's wonderful to know that you had a good stay with us. We are always eager to welcome you back for another enjoyable stay. Please do not hesitate to get in touch with us for any future reservations.Best Regards,The Reception Team

Dear Inderjit,We are thrilled to learn that your experience with us was good . It is our constant endeavor to deliver excellent services to all our guests and to ensure they have a memorable stay.Your positive feedback serves as a great source of motivation for our team. It is feedback like yours that inspires us to strive for more and enhance the overall guest experience. We would love to welcome you back for another wonderful experience at our hotel. Best Regards,The Reception Team

Dear Guest,Your kind words truly brighten our day! It is a pleasure to hear that your stay with us was the best you've had in London. Our team strives to offer the finest service, and your positive remarks about our staff are greatly appreciated.We're also thrilled to learn that you found the room to your liking and savored our culinary offerings. Our team takes pride in providing an exceptional experience at a great value, so your feedback is a wonderful affirmation of their efforts.Once again, thank you for taking a moment to share your experience. We look forward to welcoming you back for another excellent stay in the heart of London's shopping district.Best Regards,The Reception Team

Dear Tim,Thankyou for staying with us and we are happy to hear that you had a fantastic stay. We are hoping to see you soon in the near future.Kind regards,The reception team

Dear Annette,Thankyou for sharing some positive reviews on your stay recently at the Radisson Blu Edwardian Bond street hotel.Looking forward to welcome you again.

Dear Dayle,Our apologies that the hotel was not up to your expectations and you found there to be nothing unique. We hope you would consider choosing us again so that we can make up for this!The Reception Team

Dear Guest,We are pleased to hear that you found our hotel's location to be ideal, particularly during the festive season. Our proximity to the Bond Street underground station truly does make it easy for our guests to explore London to their fullest, whether it's the shopping district, Soho, Mayfair, or the West End. We are also glad to hear that our staff left a positive impression on you with their friendliness and helpfulness.We regret, however, to hear about the discomfort you experienced with the mattress in room 515. We understand that a good night's sleep is crucial to our guests' overall experience and we apologize for any inconvenience caused.We hope that despite this setback, you were able to enjoy the many attractions within walking distance from our hotel, from Mayfair’s art galleries to Regent’s Park. We also trust that you found the Elizabeth Line and Central Line at Bond Street station useful for quick transport links out of and across the city.We always strive to provide the best possible experience for our guests and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future.Best Regards,The Reception Team

Dear valued guest, Your review has been received and we are delighted that you took the time to share your experience with us. We understand that a memorable stay in London is not just about the room you stay in, but also about the vicinity of the hotel to local attractions. It's wonderful to know that our location, just a 20-minute walk from the iconic West End theatres, added to the convenience of your stay. We always strive to provide our guests with a great start to their day. Our breakfast offerings, from fresh fruits and superfoods to hearty cooked options and delicious pastries, are designed with this purpose in mind and we are glad you appreciated them. For a relaxing end to your day, our Bond St. Lounge Bar offers a serene atmosphere along with Italian-style light bites and a variety of drinks. We understand how important it is to unwind after a long day of sightseeing or business meetings. No stay at our hotel would be complete without experiencing our unique take on the traditional British afternoon tea, served at the Bond St. Tea Rooms. We hope you enjoyed our selection of scones, sandwiches, cakes, and the unique addition of Italian cicchetti. We hope to see you again in the future and strive to make your next stay as enjoyable as your last. Best Regards,The Reception Team

Dear Karla, Your words of appreciation have indeed brightened our day. It is truly rewarding to know that you had an enjoyable stay and found every aspect of our hotel to your liking. Our goal has always been to provide our guests with an exceptional experience, from our well-appointed rooms to our exemplary service. We're glad that we were able to exceed your expectations and that you found our hotel remarkable. Should your travels bring you back, we look forward to welcoming you once again, and strive to make your future visits just as memorable, if not more.Best Regards, The Reception Team

Dear Guest,It's heartening to hear that you appreciated our location, nestled in the heart of London's shopping district. Our hotel indeed offers quick access to Mayfair, Oxford Street, and is conveniently close to Bond Street station. This offers our guests easy transport links across the city. Furthermore, we're delighted to know that you found your room to be clean and spacious.However, it's concerning to learn about your experiences with the room's temperature control and the kettle. We understand how such issues can affect the comfort of your stay, and we certainly strive to ensure our guests have a restful night's sleep. We sincerely apologize for the inconvenience caused and we appreciate your patience during this time.It's always our aim to deliver an exceptional experience and we're truly sorry that we fell short in this instance. Please rest assured that we take all feedback seriously and view it as an opportunity to improve our services.London's vibrant Mayfair, the West End, and Soho are just a stroll away, and the nearby art galleries and Regent’s Park offer delightful places to visit during your stay. We hope that you could explore and enjoy these attractions despite the aforementioned issues.We look forward to welcoming you back and providing you with a better experience in the future.Best Regards,The Reception Team

Dear Echo,We are delighted to hear that your stay with us has met your expectations and that you rated us a perfect 5 out of 5. Your positive feedback is invaluable to us and gives us the motivation to keep striving for excellence.Our location is indeed one of our strengths and we are pleased that it added value to your stay. We believe our proximity to London's iconic West End theatres is an advantage for our guests, adding a touch of culture and excitement to their visit.We are committed to providing our guests with top-notch service and a memorable experience. Your high rating is a testament to this commitment and encourages us to continue our efforts in maintaining the quality of our service.Once again, we are thankful for your positive feedback and we look forward to welcoming you back soon.Best Regards,The Reception Team

Dear Michael,We deeply regret to hear about your recent experience with the outdoor noise disturbances during your stay at our hotel. We understand that a peaceful environment is crucial for a comfortable and enjoyable stay, and we apologize if you were inconvenienced in any way.Our establishment is situated in a bustling area, and sometimes external factors like municipal services can be beyond our control. However, your comfort remains our top priority, and we assure you that we continuously strive to ensure our guests have the best possible experience.In the future, we would recommend requesting a room located away from the street side. We have many rooms that face quieter areas and we are always more than happy to accommodate such requests to the best of our ability. Please accept our apologies once again for the inconvenience. We appreciate your feedback as it helps us to understand our guests' experiences better, and we hope this isolated incident will not deter you from choosing us again in the future.Best Regards,The Reception Team

Dear Chance,Thankyou for the positive review. We appreciate that the services of the hotel and the location was advantageous.Looking forward to welcome you in the future.Kind regards,The reception team

Dear S,Thankyou for giving a review on your stay. We are glad that you liked the location of the hotel as its in the heart of the city.However, we apologize for the inconvenience regarding the room type .

Dear Guest,We appreciate that the location was convenient and that you found the service from staff very helpful. Our apologies that you did not receive your preferred room type. In future, please make the reservation from the hotel's website and the room type will be guaranteed.

Dear Amanda,Thankyou for your positive review. We are glad that you found the stay comfortable with great location. We strive to meet the services to the guest expectations.We are hoping to see you in the near future.

Dear Komjet,Thankyou for your review. We are happy to know that you found the location advantageous and very central. We strive to provide with the best services to our guests and incase of any inconvenience our apologies.Hoping to welcome you back in the future.

Dear Guest, We are delighted to hear that your experience with us was excellent. It is always heartening to know that our efforts to provide the best service are appreciated by our guests. We pride ourselves on our convenient location and are glad that you found it beneficial. Being within a 20-minute walk from London's iconic West End theatres is indeed a feature our guests greatly value. We're glad you were able to take advantage of this during your stay. Once again, your positive feedback is extremely valuable to us and we look forward to welcoming you back in the future for another excellent experience. Best Regards, The Reception Team

Dear Melanie,We appreciate your detailed feedback regarding your stay at our hotel. It saddens us to know that your experience was not up to your expectations and we deeply regret any inconvenience caused. We understand that the ongoing construction work nearby has caused some disturbance to you. Our location, just off Bond street at the heart of London's shopping district, generally brings convenience and joy to our guests. However, we realise that the construction noise has unfortunately overshadowed this benefit and we truly apologise for this disruption.Your comments about the room layout and facilities are noted, and we regret that these aspects did not meet your expectations. We strive to offer a comfortable and user-friendly environment for our guests. We're sorry to hear that we fell short of this during your stay.In regards to your early departure due to an emergency, it is regrettable that we were not able to accommodate a refund for the final two nights of your stay. We understand that emergencies can happen and sympathise with the situation. We adhere to a strict cancellation policy, but we do understand that this might have added to the stress of an already difficult situation.We appreciate your invaluable feedback as it helps us to understand areas where we can enhance our guest experience. We hope that despite these issues, we will have the opportunity to welcome you back in the future, and provide an experience that aligns more closely with your expectations.Best Regards,The Reception Team

Dear Caroline,Thankyou for your review. We are glad that you found the hotel's location advantageous for transportation and shopping centres. How ever, we understand that the the room size and furniture was not up to the expectations.We hope you visit us again and the stay would be more beautiful.

Dear Laura,Thankyou for the positive review and we are glad that you had a great time at the hotel. We always strive to accommodate the guest with excellence service.Looking forward to welcome you soon.Kind regards,

Dear Claire,Thankyou for the review and we are glad you enjoyed the stay to the fullest.

Thankyou for staying with us and we are glad that you enjoyed your stay. Hope to see you soon

Dear Menna,Thankyou for contacting us, We have sent maintenance to check immediately after your check-out and the shower seemed to work perfectly fine. Our apologies for any inconvenience.Kind regards,The reception team

Dear Asif,Thank you for your 10/10 review! We are pleased you enjoyed your stay with us and look forward to welcoming you back!

Dear Paul,Thank you for your 5/5 review! We are pleased you enjoyed your stay with us and look forward to welcoming you back!

Dear Elaine,We do have your item and our housekeeping team will be able to have this available for collection. The collection hours are from 9am - 17:30pm and arriving after this timing is the reason why the item was not able to be collected yesterday. You are always welcome to come to collect this item but within the working hours of the housekeeping department, the item has not been stolen as your review states.

Dear Mina,Thankyou for staying with us and sharing a positive review of your stay and in future you can expect the better service from the hotel

Dear Hassan,We appreciate your recent visit to our hotel and the time you've dedicated to share your observations. It seems there were certain aspects of your stay that didn't quite meet your expectations, and for that, we do apologize. Our hotel is indeed historic, and we take pride in the charm and character that comes with it. While the size of our rooms might be reflective of that age, we strive to make every guest's stay comfortable and enjoyable. The limitations in size are balanced by our commitment to cleanliness, comfort, and the provision of essential amenities.As for the key issue, our current policy is to issue one key per room for security and technical reasons. We understand that this might not be convenient for all our guests and we apologize if this caused any inconvenience during your stay.Your feedback is important to us and we hope that despite these issues, you were able to enjoy the other aspects of your stay. We sincerely hope to have the opportunity to welcome you back in the future.Best Regards,The Reception Team

Dear Christopher,Your feedback is highly valuable to us, and we are genuinely thankful that you've shared your experience. We understand the importance of having a fridge in your room, especially for the purpose of storing medication, and we're glad to hear that our team was able to assist promptly. It's delightful to know that you appreciated our prime location, nestled in the heart of London’s shopping district, just off Bond Street. We apologise for any inconvenience caused due to the construction work next door. We hope that the vast array of shopping venues, art galleries in Mayfair, and the scenic beauty of Regent's Park, all within walking distance, helped to enhance your overall experience.Once again, we appreciate your understanding and patience. We look forward to having the pleasure of welcoming you back at our hotel in the near future.Best Regards,The Reception Team

Dear Amit,It's unfortunate to hear that your experience didn't align with your initial expectations as set forth by the information on Expedia's website. It is always our aim to provide an experience that meets and exceeds our guests' expectations, so we do regret any confusion that has occurred in this instance.We acknowledge that information regarding membership benefits and privileges, especially when dealing with third-party booking agencies like Expedia, can sometimes be miscommunicated. What is most important to us is that our guests feel valued, understood, and taken care of. We strive to be as transparent as possible when it comes to the benefits and privileges each of our guests is entitled to.In light of your feedback, we feel it is necessary to clarify that the specific benefits you mentioned are exclusive to Radisson members. We truly regret any misunderstanding and assure you that this was never our intention. Our team is always ready to assist with any questions or concerns you may have during your stay. We hope this incident will not deter you from choosing us again in the future, as we would be more than happy to accommodate you and ensure your stay is as comfortable and enjoyable as possible.Best Regards,The Reception Team

Dear Monica,Your feedback is highly valuable to us, and we are genuinely thankful that you've shared your experience.Once again, we appreciate your understanding and patience. We look forward to having the pleasure of welcoming you back at our hotel in the near future.Best Regards,The Reception Team

Dear Guest,Your feedback is invaluable to us and we appreciate you sharing your experience. It's great to hear that our location served your needs well, being in close proximity to Oxford Street and its vibrant surroundings. We understand, however, that you found certain aspects of your stay, such as the room size and certain services, less satisfactory.It's a priority for us to ensure each guest feels comfortable and well-accommodated. We're always striving to offer a great experience at a competitive price, and we're sorry to hear that you felt otherwise. We also understand your concerns about safety due to the bustling nature of Oxford Street. Please rest assured that the safety and security of our guests is of utmost importance to us.We appreciate your candid feedback and hope that you will consider staying with us again. We would love the opportunity to exceed your expectations. Best Regards,The Reception Team

Dear ben,Thank you for an amazing 10/10 review! We look forward to welcoming you back in the future.Best Wishes,The Reception Team

Dear Jean-Philippe,Thank you for an amazing 5/5 review! We look forward to welcoming you back in the future.Best Wishes,The Reception Team

Dear John,Thank you for an amazing 10/10 review! We look forward to welcoming you back in the future.Best Wishes,The Reception Team

Dear Ben,Thankyou for leaving a review. We are delighted that you had a wonderful stay.Your kind words about our reception team mean a lot to us. They work diligently to provide an excellent service and your acknowledgment of their efforts is much appreciated.

Your wonderful review was a pleasure to read. We're delighted that our hotel's prime location served you so well and that you appreciated the amenities provided in your room. It's always our aim to make our guests' special occasions even more memorable, so we're thrilled to know that you enjoyed the anniversary surprise.We're sorry to hear about the building work next door, and we appreciate your understanding. We're glad it didn't impact your overall experience and you still had a comfortable stay. Your kind words about our reception team mean a lot to us. They work diligently to provide an excellent service and your acknowledgment of their efforts is much appreciated. We're looking forward to hosting you again in the future.Best Regards,The Reception Team