Ratings based on 465 Verified Reviews

3.1 out of 5
62% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by RICHARD

Handy to Heathrow Express

Posted Dec 31, 2017 on Hotels
Handy to Paddington Heathrow Express (or Heathrow Connection) and walking distance to SafeStorage in Acton Green.Clean and comfortable single room (small as most singles are in London).
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear Mr Richard, Thank you for taking the time to write about your recent experience staying with the Royal Cambridge Hotel London. We at the Royal Cambridge Hotel are truly delighted to hear about your pleasant stay. We hope we can have the pleasure of accommodating you again in the future. Thank you again.
2 out of 5
by A verified traveler

Wouldn’t recommended this hotel to anybody

Posted Dec 19, 2017
Very small rooms, bed extremely uncomfortable and very noisy, you can hear all the traffic and people talking in the street during the night. Plus side, room was very hot and shower was decent.
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear, Thank you for taking the time to write about your Royal Cambridge experience. We truly feel sorry to know that we failed to meet your expectations during your stay with us. We would like you to know that all of your comments has been forwarded to our team members so that we can continue to improve our service in the future. We do hope that your past experience with us will not stop you from booking with us in the future. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Somerset, UK

A conveniently situated hotel near transport hub

Posted Dec 14, 2017
Pros: Ease of access. Helpful staff. Clean and comfortable room.
Cons: I would have liked to find complimentary bottled water in my room. The room was at the front of the hotel so it was rather noisy.
Location: Good location, close to Paddington. Close to local shops - great for provisions as necessary !!! Numerous restaurants as well.
The hotel is located about 5 minutes walk from Paddington station. I found the staff to be very courteous and helpful. Check in was very quick. The room contained almost everything I needed to be comfortable. The breakfast offering was fairly basic but still satisfactory. Check out was also very quick.
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear Ms Jessica, Thank you for taking the time to write an excellent review of your previous experience staying at the Royal Cambridge Hotel. We are truly delighted to hear that you had a great time staying with us. From all of us here, we hope we can welcome you again in the future. Thank you again!
4 out of 5
by Alex

Comfortable & Cosy - One Night Stay

Posted Dec 11, 2017 on Hotels
It is what was expected. We stayed here because it was local to Hyde Park as we attended the Winter Wonderland there. The staff was helpful and on arrival let us leave our bags at the hotel while we went out because we arrived before a check in time. The bags were kept under the staircase on a lower floor, so It wasn't the most secure of storage methods as anyone that was staying at the hotel could easily take you luggage if they wanted to but it was there when we returned from our day/night so it was ok. The room itself was quite small but cosy and the bed was comfortable, but there was no wifi and signal was not very good in the area (EE network). Overall, it is perfect for a one (maybe two) night stay, but not much more than that I would say because of the size.
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear Mr Alex, Thank you for taking the time to write about your Royal Cambridge experience. We are delighted to hear that we managed to meet your expectations during your stay here. For your information, all of your comments has been forwarded to our team members and carefully taken into consideration in order to improve our service in the future. We hope we can hear from you again soon!
5 out of 5
by David

Weekend Break

Posted Dec 7, 2017 on Hotels
Overall a really good hotel, location was fantastic and very welcoming. Would stay again.
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear Mr David, Thank you for taking the time to write about your spectacular Royal Cambridge experience. We are delighted to hear that we managed to meet your expectations during your stay here. We hope we can hear from you again soon!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 21, 2017
Good location, close to paddington station and underground, staff very accommodating.
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear, Thank you for taking the time to write about your Royal Cambridge experience. We are delighted to hear that we managed to meet your expectations during your stay here.We hope we can hear from you again soon!
4 out of 5
by Andrew

This traveler left a rating score only Posted Nov 20, 2017 on Hotels
5 out of 5
by Lisa

This traveler left a rating score only Posted Nov 10, 2017 on Hotels
5 out of 5
by Dilcia

Great choice in Paddington area.

Posted Oct 27, 2017 on Hotels
It was a good choice from the beginning, the room was a bit small but comfortable, bathroom really clean. I highly recomend it.
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear Mr Dilcia, Thank you for taking the time to write about your Royal Cambridge experience. We are delighted to hear that we managed to meet your expectations during your stay here. We hope we can hear from you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from stoke on trent

Lovely little hotel

Posted Oct 25, 2017
Lovely clean room, good facilities. Breakfast was really nice too, it said continental but had a few extra bits in too - a very good selection. It’s also nice and accessible from the tube and train stations
Comment from Hotel Management
Mar 8, 2018 by The Royal Cambridge Hotel, Hotel Management
Dear Ms Gemma, Thank you for taking the time to write about your Royal Cambridge experience. We are delighted to hear that we managed to meet your expectations during your stay here. We hope we can hear from you again soon!