Ratings based on 602 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
great stay! very nice room and free shuttle service
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Close to the airport

Posted Nov 18, 2017
Very convenient location for early morning flights out of SJO. Excellent meal at the restaurant!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient. Room Amenities great. Good breakfast.

Posted Nov 14, 2017
Hotel was little difficult to find. Has no elevator, but staff friendly and accommodating as we asked for a first floor room. The continental breakfast was good and extended hours appreciated. Also liked the fact that check out time was at noon and not 11am like most other hotels. Hotel is close to airport and transportation to airport available, which is a plus.
3 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Good servcie to the airport

Posted Nov 4, 2017
Pros: The staff were excellent
Cons: The cleanliness of the rooms.
Location: Good shopping close by and 15 minute shuttle ride to the airport.
the hotel staff were great- They were helpful and pleasant. The shuttle to the airport was great. The rooms were not all that clean and some of the beds not all that comfortable. Overall is was a good place to stay before heading to the airpot.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Easy drive to airport, great accommodations, staff

Posted Oct 29, 2017
Pros: Everything. It was too cold to use pool but it looked nice!
Cons: Just warn people if they are unable to use stairs in suites.
This is a great place to stay especially if coming in or leaving as proximity to airport is 15 minutes. Very helpful staff, extremely attractive rooms (2-story suites for some so make sure if you are not good on stairs), and very close to several restaurants (walk of 5 min. or less). I was extremely pleased.
Comment from Hotel Management
Nov 8, 2017 by Sergio Retana / Revenue, Hotel Management
Dear guest, Thank you so much for sharing your comments and your experience with us. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Our staff is always happy to exceed your expectations; we use our values to improve every day and make the guests feel comfortable in their stay. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Sergio Retana Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Very nice staff and comfortable hotel

Posted Sep 25, 2017
Vinico at the front desk is very nice and accommodating, as well as Omar at the restaurant who is very pleasant and welcoming. The entire staff made the hotel experience relaxing.
Comment from Hotel Management
Sep 25, 2017 by Sergio Retana / Revenue Manager, Hotel Management
Dear guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Our staff is always happy to exceed your expectations; we will let them know the job well done during your stay, Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Sergio Retana Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Sep 22, 2017
Great hotel and close to airport. Tricky getting there as Google maps wasn't accurate.
Comment from Hotel Management
Sep 25, 2017 by Sergio Retana / Revenue Manager, Hotel Management
Dear guest, Thank you very much for taking the time and sharing your experience with us. We are thrilled to see that you enjoyed your stay. We always make our best effort to give the best service possible to all of our guest we will let our staff know about the good service and help they gave you. Thank you again for your preference and we hope to see you back here very soon to enjoy of another memorable stay at the Country Inn & Suites San Jose Airport. Sincerely Sergio Retana Revenue Manager +50620106006
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Pros: staff and cleanliness
Cons: n/a
Location: restaurants and shopping within walking distance
Enjoyed the stay and staff was friendly and professional.
Comment from Hotel Management
Sep 25, 2017 by Sergio Retana / Revenue Manager, Hotel Management
Dear guest, On behalf of the entire Country Inn & Suites San Jose Airport staff we will like to thank you for your comments. We appreciate the opportunity you give us to recognize a job well done by our staff we will let them know. As one of the best hotels in the area we always make our best effort to give memorable service, it is very grateful to see that is was done. We hope to see you back here in a very short time and enjoy of another wonderful stay at the Country Inn & Suites San Jose Airport. Sincerely.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Great Hub

Posted Sep 18, 2017
Pros: Very clean, comfortable rooms and friendly staff.
Cons: Elevators to 3rd floor.
Location: The location was good and felt safe to walk to restaurants and shopping. Went to the Beer Factory and Souvenire shop.
We truly enjoyed our multiple stays. We used this hotel as our hub while traveling 2 days to La Fortuna, return to the hub, then another two days to the Caribbean side and a final night at the Country Inn & Suites (the hub). The staff made arrangements to shuttle us to and from the airport on time. Friendly, efficient staff that secured our extra luggage while traveling the country. Good location to walk to restaurants and shopping.
Comment from Hotel Management
Sep 25, 2017 by Sergio Retana / Revenue Manager, Hotel Management
Dear Diane, On behalf of the entire Country Inn & Suites San Jose Airport staff we will like to thank you for your preference and wonderful comments about your stay. As one of the best hotels in the area we always work our best o have all of our guest 100% satisfied so we are thrilled to see that your stay was like this. We recently renovated our rooms we are very pleased to see that you enjoy them and we will have very present your recommendations. We hope you can come back very soon to have another unique experience at the Country Inn & Suites San Jose Airport. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Passing by

Posted Sep 17, 2017
During a flight to Atlanta, I have to spend a night in San Jose and stayed at the Country Inn. I was very pleased with the shuttle service from and to the airport. During my arrival at the hotel the lady at the front desk was very friendly and accommodating. She made the check in easy and painless. The room was very clean and comfortable. Is not the newest hotel in the area but is well kept. All personnel that I came in contact with were very nice and helpful. I recommend this hotel for a short or long stay in San Jose. The hotel is only about 10 minutes or so ride to the airport and also near walking distance to restaurants and Cariari Mall.
Comment from Hotel Management
Sep 19, 2017 by Sergio Retana / Revenue Manager, Hotel Management
Dear guest, On behalf of the entire Country Inn & Suites San Jose Airport staff we will like to thank you for your preference and wonderful comments about your stay. As one of the best hotels in the area we always work our best o have all of our guest 100% satisfied so we are thrilled to see that your stay was like this. We recently renovated our rooms we are very pleased to see that you enjoy them and we will have very present your recommendations. We hope you can come back very soon to have another unique experience at the Country Inn & Suites San Jose Airport. Sincerely,