Get an overview of this hotel3.5-star hotel with free valet parking and free airport shuttle


Situated in Ciudad del Carmen, this hotel is within 1 mi (2 km) of Resurgimiento Stadium, Feria del Carmen Events Center, and Plaza Zentralia Shopping Center. Church of Our Lady of Fatima and El Zacatal Bridge are also within 2 mi (3 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 106 rooms offer free WiFi, room service, and cable TV. Guests will also find coffee makers, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

Hotel Hacienda Real features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 3358 square feet (312 square meters) include a conference center. This Ciudad del Carmen hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking and valet parking are available on site.

Hotel Hacienda Real has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Conference space 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • 24-hour front desk 
  • Total number of rooms - 106 
  • Free airport transportation 
  • Laundry facilities 
  • Elevator/lift 
  • Babysitting or childcare 
  • Outdoor pool 
  • Fitness facilities 
  • Hair salon 
  • Concierge services 
  • Number of floors - 6 
  • Restaurant 
  • Bar/lounge 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Meeting rooms 3 
  • Free valet parking 
  • Free self parking 
  • Year Built 2000 
  • Conference space size (feet) - 3358 
  • Conference space size (meters) - 312 
  • Number of meeting rooms - 3 
  • Wedding services 
  • Conference center 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Daily housekeeping 
  • Phone 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Room service (limited hours) 
  • Rollaway/extra beds available 
  • Coffee/tea maker 
  • Free WiFi 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Cable TV service 

Where to Eat

Los Vitrales - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Manicures and pedicures 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 5:30 AM

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Hotel Name

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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