Ratings based on 214 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville

Across the Street From US Consulate, Ciudad Juarez

Posted Sep 27, 2016
Pros: Staff, security, breakfast, shuttle, the patio and location in reference to US Consulate, medical center, stores and restaurants
Cons: Rooms need updating...so do towels (I bought my own from home). Include a blow dryer in rooms...maybe a coffee pot. Spray patio area for mosquitos!
Location: Directly across the street from US Consulate, a medical clinic, and a small store. In front and to the right is a mall with a food court and game room
This is the second time my husband and I have rented a room at this hotel. If we need to return to Ciudad Juarez, Mexico again (God forbid) we will definitely reserve a room here. Pros: The staff - polite, friendly and helpful. The breakfast - very good and filling. Security on site 24/7, attentive - the guards greet you with a smile each time they see you. The hotel parking lot is lit well. There is a small patio out front that has a grill if you want to cook out. You are literally across the street from the US Consulate, a medical clinic, and a small store (in front and to the right of hotel is a mall to go shopping). Restaurants are also within walking distance. The hotel has a free shuttle to Wal-Mart, the clinic and the airport. Cons: The rooms are very small - basically only providing space to sleep. The rooms need updating, and there are no blow dryers, coffee makers or refrigerators in the room. If you arrive earlier than 3pm your room will NOT be ready (we had to wait in the lobby until 3:01pm before we could check-in). The hotel has stopped refunding money if your business is finished in Juarez and you would like to check out early (I received a refund in 2015, but was refused a refund this year - 2016)
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, Ca.

Nice hotel close to the mall

Posted Aug 19, 2016
Very clean, the staff is very friendly and very helpful to get around the city, the security is great day and night . Highly recommend City Express Jr.
4 out of 5
Recommended
for Everyone
by A verified traveler

Serías de todo lo k necesita para areglar los pape

Posted Jul 23, 2016
Rooms are a lil to small but close to everything I needed the mall is just across the street great location
3 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Jun 25, 2016
What I really like was that it is very close to USA consulate. And there is lots of distraction places that I could just walk from the hotel to it
5 out of 5
Recommended
for Everyone
by A verified traveler from san juanico

Best location.

Posted Jun 18, 2016
I'm super happy to stayed in this hotel. Clean, confort, employees and Securitys.!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the American consulate

Posted Jun 14, 2016
Nice hotel close to the American consulate in cd Juarez
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2016
Hotel is nice but need better receptionist they were not helpful at all
2 out of 5
by A verified traveler from piedras negras, coahuila

Only for business not pleasure

Posted Jun 3, 2016
Pros: location is the only thing i liked
Cons: add a pool and more professionalism from private security
Location: lots to do near by. no problem with the location
this hotel is recommended only if you have business in the america consulate of cd. juarez. it is not a hotel i would use for pleasure. While the location of the hotel is great; it is the only thing that is great about it. near by shopping center, consulate, and all other business that might require a trip to the consulate. in our room we had water problems (odor and no pressure) the pillow where old and felt like rags stuffed in a bag, and the security in the hotel asked to many personal questions. they also seemed to do unloading work, or maintenance (cleaning), not so much security for they were very unprofessional while speaking to the guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice. Close to the U.S Consulate

Posted May 30, 2016
Its nice. I would recommend it. Really close to the U.S Consulate and to the La Misiones Mall. Just the shower has little water but over all nice place to stay. You feel comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place...

Posted May 10, 2016
Nice place friendly staff, clean rooms overall really nice place...