Ratings based on 467 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Apr 23, 2018
Exelent room and staff. The food was great. Service and it’s a quiet place.
Comment from Hotel Management
Apr 25, 2018 by GG, Hotel Management
Our staff really appreciates taking the time sending your comments!! Hope to have you back soon.. best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Very pleasant staff and very helpful The food at the restaurant is very good but overprice Rooms are very clean and comfortable mattress and pillows
Comment from Hotel Management
Apr 23, 2018 by Alejandro, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2018
As soon as I walked in I was greeted and helped . The room was spotless when I walked in. I asked for help to turn on the lights it was a strange way to turn the lights on but then I realized the smart thinking of it.
Comment from Hotel Management
Apr 23, 2018 by Alejandro, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2018
Very nice and comfortable, the room was r ally clean.
Comment from Hotel Management
Apr 25, 2018 by Alejandro, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2018
Great
Comment from Hotel Management
Apr 25, 2018 by Alejandro, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock Tx.

Posted Mar 10, 2018
Excellent stay, the facility was clean, service and security were very good. Highly recommended
Comment from Hotel Management
Mar 12, 2018 by Lucerna Cd. Juarez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo Texas

Just is a nice hotel

Posted Mar 6, 2018
Everything was jus perfect thanks Clean rooms Nice views from the 5 th floor
Comment from Hotel Management
Mar 12, 2018 by Lucerna Cd. Juarez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from odessa tx

Great hotel

Posted Mar 5, 2018
Im love the service in this hotel, that staff is really helpful and kind.
Comment from Hotel Management
Mar 12, 2018 by Hotel Lucerna Cd. Juarez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from santa fe new mexico

Nice hotel

Posted Mar 4, 2018
I like it all staff is friendly, near to my clinic, the food is excellent,
Comment from Hotel Management
Mar 12, 2018 by Hotel Lucerna Cd. Juarez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from Californi

Nice hotel close to financial institutions.

Posted Mar 1, 2018
Pros: Friendly staff and confiable rooms
Overall was a very pleasing stay. Was there in business and we had easy access to and from the hotel.
Comment from Hotel Management
Mar 12, 2018 by Hotel Lucerna Cd. Juarez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!