Ratings based on 441 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2018
It was a very welcoming environment love the area too close to shopping and doctors
4 out of 5
Recommended
for Everyone
by A verified traveler from Brownsville, Texas

Convenient location, nice rooms

Posted Feb 9, 2018
Convenient location, a good small chain hotel. Nice rooms, good service friendly staff, the hotel has a very nice outdoor pool for the summer. Clean rooms, restaurant could be better.
5 out of 5
Recommended
for Everyone
by A verified traveler

love the food

Posted Jan 21, 2018
i love this hotel staff are friendly and the food here its super good rooms are clean and quiet
5 out of 5
Recommended
for Everyone
by A verified traveler

Only Hotel I will use while visiting Juarez

Posted Jan 14, 2018
Superb staff and hotel. This hotel is the standard of what a hotel should be. I am always treated as a VIP, whenever I stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler from juarez

Posted Jan 11, 2018
Awesome hotel will stay again.. Only problem that we had a balcony and there was no smoking allowed
5 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi, Tx.

Treated like family

Posted Jan 9, 2018
The moment we arrived we were treated like family. Beautiful up grades that are normally found in big city 4 star hotels. I would highly recommend this hotel. Special thanks to Cristina in housekeeping and Hugo the bellhop and of course to the rest of your 4star employees in check-in for meeting all our needs. Thank you, Jesse and Lourdes.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
Just a couple of things we noticed. -We had no coffee filters. -The foot rest seemed a little dirty.
5 out of 5
Recommended
for Everyone
by A verified traveler from el paso texas

Great place

Posted Jan 7, 2018
Super nice,great view from the terrace ,great atmosphere beds where very clean
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Nice hotel in Juarez, Mexico

Posted Dec 27, 2017
It is one of the best hotels in Juarez. I really enjoy the hospitality and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Work trip

Posted Dec 25, 2017
Pros: Breakfast, service, location
Excellent breakfast, personnel very friendly and location is also very good.