Ratings based on 181 Verified Reviews

4.0 out of 5
64% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Close to Down Town

Posted Jan 8, 2018
People are nice... Well... Most of them... No hair dryer by request. Phone was in bad cometic contitions(no label on the phone for u to know who to call)... No local calls outside the hotel... I think they should have some toiletries for sale.. Like shampoo or conditioner.. Or toothbrush etc.. Now the good points goes for: Food was very decent... And we always felt safe! Like a 10 stars there!... I do recommended! I give u (***1/2)
Comment from Hotel Management
Jan 16, 2018 by Nidia Pérez, Hotel Management
Agradecemos sus comentarios, es un placer atenderle, sus comentarios son muy importantes para nosotros
1 out of 5
by A verified traveler from oklahoma

Wifi would not work with iPhones

Posted Dec 27, 2017
Bad WiFi. Staff just said we are sorry but our WiFi don’t work with iPhones. I was pretty mad knowing I was not from there and no means to communicate with my folks that day
Comment from Hotel Management
Jan 3, 2018 by Nidia Pérez, Hotel Management
Agradecemos sus comentarios, nos ayudan a mejorar
5 out of 5
Recommended
for Everyone
by A verified traveler from el paso tx

Posted Oct 21, 2017
Excellent hotel.........good room............................
Comment from Hotel Management
Nov 5, 2017 by Nidia Pérez, Hotel Management
Agradecemos sus comentarios, nos ayudan a mejorar.
4 out of 5
Recommended
for Everyone
by A verified traveler from KCK

Great and economical when staying in Juarez...

Posted Oct 18, 2017
Pros: Staff was very attentive and friendly
Location: Location is good for tourist shopping center, club, restaurants and stores close by, just one thing is the crazy traffic upon exiting the drive out
great place to stay economical prices, pool, parking, wonderful staff, and complementary breakfast
Comment from Hotel Management
Nov 3, 2017 by Nidia Pérez, Hotel Management
Agradecemos sus comentarios, nos motivan a seguir mejorando
3 out of 5
by DIANA LETICIA

Posted Oct 5, 2017 on Hotels
Comment from Hotel Management
Nov 11, 2017 by Nidia Perez, Hotel Management
Agradecemos sus comentarios?
1 out of 5
by A verified traveler

Posted Sep 27, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Nidia Perez, Hotel Management
Agradecemos sus comentarios,
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Comfortable and clean

Posted Sep 23, 2017
It was nice and clean everyday. Staff was wonderful and attentive and friendly. Would stay there again and again
Comment from Hotel Management
Sep 28, 2017 by Nidia Pérez, Hotel Management
Agradecemos sus comentarios
3 out of 5
by A verified traveler

Owner need to pay attention to this comments!

Posted Sep 16, 2017 on Hotels
Location is very good, pool very clean but close early and open late, entrance to the hotel stressful, you need to register to park your vehicle if not you receive a lot of questions to get in, no hair dryer, pillows are or seem old, wifi terrible and last but not least restaurant buffet was very decent but again, you have to get your free breakfast coupon 30 min before using it. If you dont mind all the above, yes i would stay again.
Comment from Hotel Management
Sep 26, 2017 by Nidia Perez, Hotel Management
Agradecemos sus comenarios.
5 out of 5
by hugo r

Great place and very safe

Posted Sep 3, 2017 on Hotels
Great place , and very clean.. I get my reservation online is cheaper than in person...price there is 750 pesos weekdays, and 950 weekends
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, IL

Good location and comfy room.

Posted Sep 1, 2017
The only thing I didn't like was that the air conditioning was very loud, I did not sleep very well because of this. However, the room was clean and comfy.