Ratings based on 854 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice safe

Posted Jan 11, 2018
It’s nice and safe everyone was nice! The only thing I didn’t like was the breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas tx

Its ok

Posted Dec 16, 2017
They need to change the menu on the breakfast and add more food to the menu in the afternoon or lower the prices
5 out of 5
by Francisco

Posted Dec 12, 2017 on Hotels
Perfect location for taking care of everything related to Visas at the U.S. Consulate. Everything is within walking distance and on the same side of the street. Staff is very friendly and helpful. Breakfast at the hotel was included with our stay and it was real food, very good. Overall we had a good experience and would highly recommend staying here.
Comment from Hotel Management
Dec 14, 2017 by quality inn, Hotel Management
Dear Francisco: We thank and highly appreciate your comments and will share it with our entire team. Your comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services and continue to offer an exceptional experience for our guest. It is always a pleasure to receive comments. We look forward to having the opportunity to serve you again. Fernando Sáenz General Manager Quality Inn Ciudad Juárez
5 out of 5
Recommended
for Everyone
by A verified traveler from pdx

Great stay

Posted Dec 12, 2017
Good rooms nice breakfast close to the American consol
Comment from Hotel Management
Dec 14, 2017 by Quality Inn Ciudad Júarez, Hotel Management
Dear Ty: We thank and highly appreciate your comments. Feedback from our guest is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez
4 out of 5
Recommended
for Everyone
by A verified traveler

Review

Posted Dec 10, 2017
Beds kind of small. No frig or microwave in room , check in delay had to call and get room phone replaced. Other than that good experience friendly staff.
Comment from Hotel Management
Dec 14, 2017 by Quality Inn Ciudad Júarez, Hotel Management
Dear Guest: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. People like you who kindly leave comments, keep us alert to improve our opportunity areas. We hope to see you again. Fernando Sáenz General Manager Quality Inn Juárez
4 out of 5
Recommended
for Everyone
by A verified traveler

Two minutes walking from consulate

Posted Dec 7, 2017
Pros: It's okay. Room service has good food at ok prices.
Cons: not luxury just an inn
Location: Everything on that street is expensive. A tip if you want to go to a mall go to Plaza Juarez which is many times cheaper. Request a cab @ hotel
Its a safe place to stay at since there is 24 hour security. If you have to go I would choose this Hotel vs the rest.
Comment from Hotel Management
Dec 14, 2017 by Lupita Solis, Hotel Management
Thank you very much for kindly leaving us your comments regarding your stay experience. Have a great day and thank you for your preference!
4 out of 5
by A verified traveler

Posted Dec 3, 2017 on Hotels
The staff were helpful, friendly and considerate. We felt safe and did not worry about our car. Great location for consulate appointments. All in all, a nice hotel for the price.
Comment from Hotel Management
Dec 14, 2017
Thank you so much for your kind comments. We are happy to see you were pleased with our service. Please have a great day and thank you for your preference.
4 out of 5
by Juan Enrique

Posted Dec 2, 2017 on Hotels
Comment from Hotel Management
Dec 14, 2017
We are very grateful for your preference and your qualification. Have a great day.
5 out of 5
by Saul

Highly Recomend

Posted Nov 28, 2017 on Hotels
Felt safe at all times, nice pool area and delicious breakfast every morning. Would stay here again if needed
Comment from Hotel Management
Dec 2, 2017 by quality inn, Hotel Management
Dear Saul: We thank and highly appreciate your comments. Feedback from our guest is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez
4 out of 5
by Paul

Great place! Close to everything.

Posted Nov 25, 2017 on Hotels
Clean, friendly, courteous, everything I expected from a Quality Inn.
Comment from Hotel Management
Dec 2, 2017 by quality inn, Hotel Management
Dear Paul: We thank and highly appreciate your comments. Feedback from our guest is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez